Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2769 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

96%
would recommend
to a friend

Customers are saying

Customers appreciate the knowledgeable and patient Geek Squad agents who provide expert computer setup and data migration services. Customers are particularly pleased with the smooth and efficient setup process, as well as the thorough data migration that ensures all their files and information are transferred correctly. While some customers experienced incomplete service or long wait times, the overall positive experiences highlight the value and convenience of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 2,769 reviews
  • Pros mentioned:
    Data migration

    Rated 5 out of 5 stars

    Setup of New Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was helpful in that he answered every question we asked in a way that we could understand. He set up our new computer and transferred data from our old computer. Highly recommend him.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad saved the day

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who came to help me knew his business solved the problem and got my new computer working and connected with the printer. He was patient with my questions and explained things so I could understand. Very thorough. So happy I signed up for Geek Squad help.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration, Setup

    Rated 5 out of 5 stars

    Geek Squad did a great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek Squad out to convert the data from my old, tired cpu to my new gaming cpu & complete its installation. They did a great job training me on the changes etc. Before they left, Steve & Bryan (who are the best), made sure all my devices worked with each other. I couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration, Setup

    Rated 5 out of 5 stars

    New computer set-up and data migration

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad Agent came down from the Reno store and was absolutely fabulous. He did a new computer set-up, answered all of our questions and did the data migration.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration, Ease of use

    Rated 5 out of 5 stars

    Retired

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was extremely helpful and professional. He was very patient and answered all of my questions. He completed the data transfer and took all of my old devices for recycling. He left my old hard drive which I never even had thought of. Great job!!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    May not work on a MAC

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service man was very knowledgeable and polite and professional. Had a problem uploading the web root, it would not upload. He said that they were having a problem getting it to upload on a MAC. He was going to research the problem and come back an install it. Hasn't happen yet.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration, Setup

    Rated 5 out of 5 stars

    Good agents

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent transferred all data from the old Apple to the new one. A second agent had to come out and finish the installation of the word, excel etc. Both agents were very professional and polite.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration, Knowledge

    Rated 5 out of 5 stars

    Jonathan Luna is a Super Star

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathan Luna was exceptional. He came to my home at the appointed time and his service was fantastic. He was nice, he helped me considerably with all of my computer-related questions, and he was professional. He has an amazing amount of knowledge and is a wonderful representative for your company.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration, Setup

    Rated 5 out of 5 stars

    Geek Squad support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeremy, the Geek Squad tech was did an excellent job of transferring all my data from my old computer and stayed in contact with me regarding any glitches that arose later. He completed the set-up in half the time he projected that it would take.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Setup

    Rated 5 out of 5 stars

    Greek Squad Installation and Setup of New Desktop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with Geek Squad installation and set up of new HP AIO Desktop Computer. Agent was efficient, personable and very knowledgeable. He explained everything and answered all of my questions. Excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Setup

    Rated 5 out of 5 stars

    Geek Squad agent did an excellent job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job in setting up my new computer with data migration. He was professional, knowledgeable and friendly. I would definitely recommend using Geek Squad for your computer needs.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration, Setup

    Rated 5 out of 5 stars

    Geek Squad Computer set-up and Data Migration

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech, Leopold was just excellent. He was patient in explanations, thorough and methodical in the data migration and set up of my new iMac. He restored my e-mail and reset my Apple accounts. He is a real credit to Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 4 out of 5 stars

    Count on Geek Squad!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I have a technical question with my computer, printer or project the Geek Squad gets the issue resolved. Thank you Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Data migration, Setup

    Rated 5 out of 5 stars

    geek squad set up my computer and printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent set up my new computer and transferred everything from my old computer onto my new. set up my new printer. explained everything to me in easy details.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    New computer with data migration from old computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. Efficient, knowledable,and willing to explain things to me b/c I am technologically pretty lame on this. Gave great estimate of time to complete work order. Very professional and kind.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration, Setup

    Rated 5 out of 5 stars

    Smooth and Quick PC Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In one word: great! The tech arrived on time and smoothly made the transfer. Additionally, he explained a lot of new Windows features and set-up the printer. Would recommend using the Geek Squad for any PC setup and data migration.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration, Service

    Rated 5 out of 5 stars

    Very satisfied Geek Squad service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received excellent service in transitioning from our previous HP laptop to the new computer system. The tech asked plenty of questions, was thorough, patient and provided comprehensive service. The expense was more than worth the funds paid.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Setup

    Rated 5 out of 5 stars

    Strongly recommend Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job setting up my new computer! The lady was very knowledgeable and fast! I will definitely continue with my annual contract with Geek Squad. Worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Data migration
    Cons mentioned:
    Outlook

    Rated 5 out of 5 stars

    Geel Squad did a great job migrating my old data.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony, Mason and Vincent did a great job in migrating old data to new computer. They had some difficulty with Outlook calendar and contact list, but they solved it. Very happy with technical support.

    I would recommend this to a friend
  • Pros mentioned:
    Data migration, Ease of use

    Rated 5 out of 5 stars

    New Computer Setup and instructions

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent, Brian, was very good at explaining the features on my new Dell computer and transferred all my info from my old computer.

    I would recommend this to a friend
Sponsored