Customers appreciate the knowledgeable and patient Geek Squad agents who provide expert computer setup and data migration services. Customers are particularly pleased with the smooth and efficient setup process, as well as the thorough data migration that ensures all their files and information are transferred correctly. While some customers experienced incomplete service or long wait times, the overall positive experiences highlight the value and convenience of the service.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 2,770 reviews
Pros mentioned:
Knowledge
Rated 5 out of 5 stars
Geek Squad makes it easy
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This reviewer received promo considerations or sweepstakes entry for writing a review.
the set up was great. the geek squad did everything to get us up and running. no stress. the tech was extremely knowledgeable and very professional. we highly recommend especially if you're not tech savvy. they do it all.
I would recommend this to a friend
Pros mentioned:
Ease of use, Knowledge
Rated 5 out of 5 stars
I was blown away!!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It is so fantastic to get someone who is extremely knowledgeable, polite, on time. I watched Leo in complete fascination he explained everything he was doing so even I could understand, answered all my questions & patiently watched me get used to windows 11.
I would recommend this to a friend
Pros mentioned:
Knowledge, Setup
Rated 5 out of 5 stars
Geek Squad Computer Install and Transfer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent Steve did an amazing job with installing and setting up my new computer, monitor and speakers. He removed so much promotional stuff that I would have never known to do. Very personable and knowledgable !!!
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
The Geek Squad is Great !
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This was the best decision to purchase this service. Scheduling an appointment was easy. My geek technician was extremely knowledgeable about the computer l purchased. He realized my limited tech knowledge and showed me how to use the features that l needed most. A couple weeks later l bought a new printer (Called and requested to have the same tech come out) that is easy to use and the ink is so much cheaper and last longer. (His recommendation) After he finished installing the printer, I had some questions regarding the computer and he patiently went over it with me. CL is my go to geek. I’d give his full name but then everyone would want him.
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
Computer/printer set up done quickly!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The service I received to set up my new computer, printer, and transfer of data was done pretty quickly and efficiently. The tech made sure everything was working before leaving. 10/10 would recommend!!
I would recommend this to a friend
Pros mentioned:
Data migration, Knowledge
Rated 5 out of 5 stars
Geek Squard Agent was very knowledgeable
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad Agent was very professional. He copied all of my data and programs from my old laptop and put it on my new all in one. He was very knowledgeable regarding the system and was sure I was comfortable with its use before leaving.
I would recommend this to a friend
Pros mentioned:
Data migration, Ease of use
Rated 5 out of 5 stars
New Computer Setup and instructions
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent, Brian, was very good at explaining the features on my new Dell computer and transferred all my info from my old computer.
I would recommend this to a friend
Pros mentioned:
Data migration, Ease of use
Rated 5 out of 5 stars
Rainier was an EXCELLENT geek squadsmsn!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Set up our new computer and transferred all data from old computer into new one. Answered all questions in jargon we could understand.
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
computer set up
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Rich came out to the house and completely set up the new computer. Hooked it up to my network and printers. Would recommend his service highly.
I would recommend this to a friend
Pros mentioned:
Data migration, Ease of use
Rated 5 out of 5 stars
Excellent service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad person, Austin did an exceptional job. He patiently explained my new computer to me and did all the work requested ie, setup and data migration. He was pleasant and knowledgable.
I would recommend this to a friend
Pros mentioned:
Data migration
Rated 5 out of 5 stars
Geek Squad did a great job
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek squad did a great job setting up and transferring data from my laptop. Also checked out printers, iPad and phone connection to the new computer. I was very pleased with the job that was done
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Absolutely wonderful service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Matt and Andy (and the 3rd guy, I don’t remember his name) were absolutely wonderful. This installation was for my 94 year old mother and special accommodations needed to be made, I.e. larger fonts, easy access to programs, etc. They willingly did anything I asked them to do. The entire process could not have been better and I can’t recommend them, and the Geek Squad service, more. I will definitely use them in the future.
I would recommend this to a friend
Pros mentioned:
Data migration, Setup
Rated 5 out of 5 stars
Mac Data Transport and Set up
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Our new mac desktop set up was excellent. The Geek Squad service person was nice, efficient and everything from data transport to set up was done flawlessly. It was done much quicker than I thought - well worth our Geek Squad Membership.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Sales and GEEK SQUAD are TERRIFIC
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I had an "OLD IMAC" and was ready to down size - I'm retired. The sale person was great getting me into a new Mac lap top, so I didn't have to learn a new system ( I'm 77 yrs old and did not want to start over) I'm very pleased with my new Mac lap top. The technician who came to my home was wonderful. He transferred the important info from my IMAC to the new laptop. Everything was handled beautifully!! And I brought in my old IMAC, which was too old for a train-in ($ wise) and the Geek-Squad e-raced it, so my info could not be copied. You are GREAT to work with!!
I would recommend this to a friend
Pros mentioned:
Data migration, Service
Rated 5 out of 5 stars
Happy with my Geek Squad rep
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My Geek Squad representative arrived on time and set up my new pc and transferred my data flawlessly and quickly.
He answered many questions and showed me important details I wasn’t aware of.
I would recommend this to a friend
Pros mentioned:
Ease of use, Knowledge
Rated 5 out of 5 stars
Geek Sqad tech set up
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We're definitely not tech savvy. Our guy, Geoff, who set everything up for us was very knowledgeable and gave us great tips and insight on what to do in the future, very helpful guy.
I would recommend this to a friend
Pros mentioned:
Data migration, Setup
Rated 5 out of 5 stars
Made the Process Easy
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent thorough set up & explanation. Transferred all data from former Mac. Michael was efficient, knowledgeable and necessary. Made the process easy.
I would recommend this to a friend
Pros mentioned:
Data migration
Rated 5 out of 5 stars
Great job Matt!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Technician was great-transferred all my data, gave tips on erasing everything from my old device, made sure my printer was synched with my new device. He also said to call him directly if I had questions or problems.
I would recommend this to a friend
Pros mentioned:
Data migration
Rated 5 out of 5 stars
PC Setup and data transfer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Tech connected the new desktop computer to my existing printer without a hitch, Printer and computer work fine with no problems. Almost all data was migrated to new system with no existing issues.
I would recommend this to a friend
Pros mentioned:
Data migration, Knowledge
Rated 5 out of 5 stars
Geek Squad scores! Seamless install of new system
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent was highly knowledgeable, professional, and friendly. He made sure he understood exactly what I wanted during the install and transfer of data to my new system. I would definately use this service again.