Customer Ratings & Reviews

Anthony, Mason and Vincent did a great job in migrating old data to new computer. They had some difficulty with Outlook calendar and contact list, but they solved it. Very happy with technical support.

Matt and Andy (and the 3rd guy, I don’t remember his name) were absolutely wonderful. This installation was for my 94 year old mother and special accommodations needed to be made, I.e. larger fonts, easy access to programs, etc. They willingly did anything I asked them to do. The entire process could not have been better and I can’t recommend them, and the Geek Squad service, more. I will definitely use them in the future.

This was the best decision to purchase this service. Scheduling an appointment was easy. My geek technician was extremely knowledgeable about the computer l purchased. He realized my limited tech knowledge and showed me how to use the features that l needed most. A couple weeks later l bought a new printer (Called and requested to have the same tech come out) that is easy to use and the ink is so much cheaper and last longer. (His recommendation) After he finished installing the printer, I had some questions regarding the computer and he patiently went over it with me. CL is my go to geek. I’d give his full name but then everyone would want him.

the set up was great. the geek squad did everything to get us up and running. no stress. the tech was extremely knowledgeable and very professional. we highly recommend especially if you're not tech savvy. they do it all.

Rich came out to the house and completely set up the new computer. Hooked it up to my network and printers. Would recommend his service highly.

My technician was excellent. He was knowledgeable and very efficient. He asked me if I wanted to delete anything I might not use on my old and new computer. He downloaded all the appropriate drivers for my older home printer, and everything works flawlessly!

The agent Steve did an amazing job with installing and setting up my new computer, monitor and speakers. He removed so much promotional stuff that I would have never known to do. Very personable and knowledgable !!!

It is so fantastic to get someone who is extremely knowledgeable, polite, on time. I watched Leo in complete fascination he explained everything he was doing so even I could understand, answered all my questions & patiently watched me get used to windows 11.

The service I received to set up my new computer, printer, and transfer of data was done pretty quickly and efficiently. The tech made sure everything was working before leaving. 10/10 would recommend!!

The Geek Squad Agent was very professional. He copied all of my data and programs from my old laptop and put it on my new all in one. He was very knowledgeable regarding the system and was sure I was comfortable with its use before leaving.

The Geek Squad person, Austin did an exceptional job. He patiently explained my new computer to me and did all the work requested ie, setup and data migration. He was pleasant and knowledgable.

Geek squad did a great job setting up and transferring data from my laptop. Also checked out printers, iPad and phone connection to the new computer. I was very pleased with the job that was done

I had an "OLD IMAC" and was ready to down size - I'm retired. The sale person was great getting me into a new Mac lap top, so I didn't have to learn a new system ( I'm 77 yrs old and did not want to start over) I'm very pleased with my new Mac lap top. The technician who came to my home was wonderful. He transferred the important info from my IMAC to the new laptop. Everything was handled beautifully!! And I brought in my old IMAC, which was too old for a train-in ($ wise) and the Geek-Squad e-raced it, so my info could not be copied. You are GREAT to work with!!

Excellent thorough set up & explanation. Transferred all data from former Mac. Michael was efficient, knowledgeable and necessary. Made the process easy.

Our new mac desktop set up was excellent. The Geek Squad service person was nice, efficient and everything from data transport to set up was done flawlessly. It was done much quicker than I thought - well worth our Geek Squad Membership.

The agent set my computer up and got it running in about 20 minutes, it would have taken me 4 hours so it is well worth the money. The agent was professional, knowledgeable and friendly. He answered my questions, even the 90% dumb ones! I know nothing about computer technology so all of that was very valuable! What more could you ask for?

This service is outstanding! I've been a member of the Geek Squad since 2012. They are definitely my "go to" IT professionals. My service person came to the house with my item, set everything up and showed me, as he was doing the work, how everything worked. He synced my laptop and printer to the new computer. He was extremely profession and knowledgeable and extremely friendly. If you have the opportunity to be a Best Buy member, do it!

My Geek Squad representative arrived on time and set up my new pc and transferred my data flawlessly and quickly. He answered many questions and showed me important details I wasn’t aware of.

We're definitely not tech savvy. Our guy, Geoff, who set everything up for us was very knowledgeable and gave us great tips and insight on what to do in the future, very helpful guy.

The technician set up my new computer, transferred all my desired data and apps, printer and mouse and made sure that everything worked to my satisfaction!