Customer reviews
Rating 4.7 out of 5 stars with 2770 reviews
(2,770 customer reviews)to a friend
Customers are saying
Customers appreciate the knowledgeable and patient Geek Squad agents who provide expert computer setup and data migration services. Customers are particularly pleased with the smooth and efficient setup process, as well as the thorough data migration that ensures all their files and information are transferred correctly. While some customers experienced incomplete service or long wait times, the overall positive experiences highlight the value and convenience of the service.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Data migration
Rated 5 out of 5 stars
New computer setup.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician set up my new computer, transferred all my desired data and apps, printer and mouse and made sure that everything worked to my satisfaction!
I would recommend this to a friend - Pros mentioned:Service, Setup
Rated 5 out of 5 stars
New laptop is up and running
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.James from the Geek Squad helped us setup a new HP Envy laptop - all in the comfort of our home. Glad we joined the Total tech program. Service was very good and exceeded our expectations.
I would recommend this to a friend - Pros mentioned:Data migration, Knowledge
Rated 5 out of 5 stars
Geek Squad scores! Seamless install of new system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was highly knowledgeable, professional, and friendly. He made sure he understood exactly what I wanted during the install and transfer of data to my new system. I would definately use this service again.
I would recommend this to a friend - Pros mentioned:Ease of use, Setup
Rated 5 out of 5 stars
pc installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.new pc installed and checked out wifi and printer and explained everything fully, spent extra time insuring I understood and left his phone number in case I had question later.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Works great now!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set my computer up and got it running in about 20 minutes, it would have taken me 4 hours so it is well worth the money. The agent was professional, knowledgeable and friendly. He answered my questions, even the 90% dumb ones! I know nothing about computer technology so all of that was very valuable! What more could you ask for?
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Leave it to the Experts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was the best choice for us to migrate our old computer data to the new PC. The tech was very helpful, and explained each step of the set up process, and asked many questions to ensure that we had all the required data and programs we use regularly. The tech also created many shortcut Icons to make the use of the new PC much easier. We were pleased with the level of knowledge and professionalism of the tech. Highly recommend this level of service
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Great install experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Christy, the agent, was excellent. She worked quickly and efficiently with a pleasant attitude. She really knew her stuff.
I would recommend this to a friend - Pros mentioned:Data migration, Setup
Rated 5 out of 5 stars
Geek Squad setup my laptop and printer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The techs setup my laptop and printer. Transferred my data from old PC to the laptop. Very knowledgeable and I appreciated that they answered all my questions.
I would recommend this to a friend - Pros mentioned:Data migration, Setup
Rated 5 out of 5 stars
Great Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our Geek Squad tech was friendly, informative, and highly efficient in setting up my new computer and printer, including migrating data from my old desktop. An excellent job!
I would recommend this to a friend - Pros mentioned:Data migration
Rated 5 out of 5 stars
Geek Squad installed my desktop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My technician, Kevin, migrated all my info to my new Lenovo computer. He was extremely efficient and provided answers to all my questions. I also appreciated his putting shortcuts on my new desktop
I would recommend this to a friend - Pros mentioned:Data migration, Knowledge
Rated 5 out of 5 stars
Total tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up my new computer and migrated all data from my old computer. He was excellent and extremely knowledgeable. He was very professional.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Thumbs Up for Your Geek Squad!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your technician successfully transferred all my iPad data to my MacBook Air; he was very informative/efficient regarding the setup and ran a speed test upon completion. He did an outstanding job!!
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Movers installed my treadmill
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The folks with my treadmill were on time and they worked together to get my treadmill put together and working in an efficient. And they were friendly and knowledgeable and a joy to deal with
I would recommend this to a friend - Pros mentioned:Data migration, Setup
Rated 5 out of 5 stars
Geek Squad tech was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.New computer setup and data migration. The tech did everything I could think of to ask. He even had a couple helpful suggestions. The whole thing went as I had hoped
I would recommend this to a friend - Pros mentioned:Data migration, Knowledge
Rated 5 out of 5 stars
Geek Squad Data Transfer Report
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was awesome! He knew what to do with the challenges of moving my data from one computer to another. He is very knowledgeable. Don't lose him as an employee!!!!!! Others should mentor him.
I would recommend this to a friend - Pros mentioned:Data migration, Ease of use
Rated 5 out of 5 stars
I love Geek Squard!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geoff arrived promptly at 7 am, saved our data, took apart our ancient computer, set up the new one, added our data, gave us an overall lesson, and was on his way after 8am.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
work done as requested, I would recommend this tec
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.technician was proficient, and efficient got the work done as requested and made sure I understood my new computer and had me check everything out.
No, I would not recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Informative and outstanding customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Alex was very informative on how the software functions. He had great customer service and very helpful on introducing other beneficial products needed to optimizing my purchase.
I would recommend this to a friend - Pros mentioned:Knowledge, Setup
Rated 5 out of 5 stars
Geeks are great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad set up my laptop and printer. Very knowledgable. Even walked up driveway in the snow! Big plus was the fact he was a veteran!
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek Squad Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Efficient, prepared, knowledgeable, helpful! I was very pleased with Jimmy's service on connecting our new HP computer!
I would recommend this to a friend
