Customer Ratings & Reviews

The agent, Reinier, installed the new computer, transferred data from the old one and explained how to use the new features on it. Very good experience, excellent agent.

I have been extremely happy with my tablet. the geek squad person was very very helpful with setup. She answered all of our questions. The whole experience was perfect. Paulette Satterfield

the agent made everything easy and my computer was set up in no time at all

on time and helped solve the problem seemed very smart

My new computer set up was seamless! Always use in-home service which is great!

Agent so knowledgeable and helpful in understanding this laptop!!

The agent did a great job setting up my computer. He covered all the bases and was extremely knowledgeable, professional and courteous. Everything works seamlessly. Highly recommended!!

Geek Squad has helped me out on numerous occasions. The Geek Squad member I've had the last couple of times has been phenomenal. The Geek Squad member is patient/understanding and doesn't seem to mind if I've added a few more things to my list with regard to my computer. He'll also show and explain things to me which helps tremendously. He's helped me with my computer and TV.

Ian did an excellent job guiding me how to repair in case it happens again.

Had my computer and system up and running in no time.

the duo were very friendly, set up our new PC, were not in a hurry got us set up and connected new router and connected our printer and speakers. we got to try out printer, speakers and our favorite sites before they left. will definitely renew the geek squad service in a year.

Geek squad agent came on time did an excellent job setting up a new computer quickly

Technician was very professional and knowledgeable. He setup the PC completely and offered some advice in a couple of other technical areas we were having issues with.

The techs were very friendly and helpful. They did a great job!

The two young men that set up my computer were courteous, competent and efficient. They answered all of my questions and provided all of the services that I needed. I was very impressed.

The service was very good..the men were friendly, courteous, guided me to the new system...asked me if i had questions..overall satisfied..

Both Josh and Cameran were very helpful in buying my new computer and setting it up. Thanks

The agent was extremely careful and informative when he set up my new computer. He helped organize the "desktop" so that the apps I needed most were clearly placed. He also gave me some very helpful suggestions about how to use this new computer. I was very grateful.

Richard came in and was very efficient in setting up the computer and transfer of data from the old computer.Everything went very fast.

I like the computer, but Windows 11 had created lots of issues for me because I was able to use many old documents with Windows 10. I know that Windows issues cannot be blamed on the computer. I also do not like the invasive automatic things that take place due likely to AI. I often do not understand the terminology that instructions include. I also had a serious problem when a Microsoft update went wrong. I had to have the Geek Squad out and he had to uninstall and reinstall several programs. So frustrating!!! Again, I realize this is likely not due to the computer, but rather due to Microsoft.