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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1708 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are pleased with the ease of use and smooth setup of their new computer or tablet, frequently praising the technicians' knowledge and efficiency. Positive feedback also highlights the professional and helpful service provided, including seamless data transfer and printer compatibility. A small number of customers mentioned challenges with scheduling.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,708 reviews
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the man that came out and set up my computer was great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that came over to help me set up my laptop was really helpful in explaining how some of the things on it worked. I've also called for support and they were really helpful

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Knowledge

    Rated 5 out of 5 stars

    Friendly and knowledgeable technician.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and knowledgeable technician. On time and answered all my questions. When finished I never had to call back for any further assistance. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Computer Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thomas did a wonderful job setting up my wife's new computer.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Very satisfied customers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who came out to do our data transfer were excellent - professional, respectful, personable, capable, and quick. It was a pleasure to have them in our home helping us with our new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rich Pic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best in service and cares Highly recommended Great buys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient service and advice advice about the future use of product instructions and installations performed. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Agent Robert Marmo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squard agent Robert Marmo was very helpful and considerate while completing the computer set up. Was patient for the many questions asked while explaining the new tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set-up my computer and connected my printer, installed everything that needed to be installed and told me what I needed to know about my new computer. He made sure that I had knowledge of everything.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Geek squad installed our new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to go, Tec was the best, if you had 10 stars he would get all ten. He answered all our questions and explained everything to us Perfect job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up my computer perfectly and left with me exucated

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up computer.it was very quick, and now it is working really good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was wonderful to have a knowledgeable person set up the new system and have them patiently answer my questions

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Geek squad set up my computer system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set up my computer, transferred data , setup printer and installed software. Did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad hooked my computer up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent hooked my computer up and all works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. They came on time. Got everything done explained it very well. Extremely happy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad installed my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Came on time and was very helpful and patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek SXquad installed my new computer efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my new computer and connected it to my printer successfully.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Desktop operates great thanks to the technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician who set up my desktop computer and monitor was very knowledgeable and answered all the questions I had regarding how to operate my desktop.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    geek squad MacBook setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up laptop and helped my wife with answers to all her questions.

    I would recommend this to a friend