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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1708 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are pleased with the ease of use and smooth setup of their new computer or tablet, frequently praising the technicians' knowledge and efficiency. Positive feedback also highlights the professional and helpful service provided, including seamless data transfer and printer compatibility. A small number of customers mentioned challenges with scheduling.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,708 reviews
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Geek squad did a professional job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my computer and printer. They took their time and set everything up and made sure that I was comfortable with everything and didn’t have any questions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly, knows his stuff and was very time efficient

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad completed The job quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He Hooked everything and did a great job. He was very nice while doing his job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Set Up My Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent job, very knowledgeable and smart. A well done job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Faster than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team. Didn't take long for setup and operation.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad set up our new printer and computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phil and his partner set up our new printer to our new computer. They were very friendly, knowledgeable, and informative. We definitely will use their services again. Great job guys...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Richard, with the Geek Squad has been the BEST at setting up my printer and then a new computer. He is very patient, and KNOWLEDGABLE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a wonderful job. Very professional and knew exactly what they were doing. Will be getting them again if we need any other kind of installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything just worked out fine. I had no problems with the computer fix.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad installed my computer and my printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly, very knowledgeable. I would recommend Geek squad to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Help for the Electronically Challenged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nancy Rodriguez was knowledgeable, efficient...and very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Knowledge

    Rated 5 out of 5 stars

    So Knowlegable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend Geek Squad! They are so knowledgeable! Quick and easy help. The Geek Agent also taught me a few tricks!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad installed my desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was great installed new PC. Everything was great. Thank You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad know their job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick,easy set up of my computer by a skilled pro!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek people are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek guys did a great job..very pleased ......

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Knowledge

    Rated 5 out of 5 stars

    Agent was very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my computer fast and very knowledgeable and experienced in set up and explained everything to me

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad tech person did a great job of setting up my computer and printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Computer set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set-up my computer super quick. And made sure I was ready to go.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience. Representative was quite knowledgeable and helpful. Outstanding!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super Computer set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb service and expert installation. Got my computer set up running perfectly!!

    I would recommend this to a friend