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Customer reviews

Rating 4.7 out of 5 stars with 1811 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are satisfied with the overall performance, ease of use, and smooth setup of the new computer or tablet. Many customers also appreciate the knowledge and professionalism of the installers, as well as the data transfer and speed of the device. Some customers reported issues with scheduling the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,811 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad setup my laptop and peripherals.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very grateful for the Geek Squad setting up my laptop and the peripherals! It was much more complicated than I could have done myself. Great job!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Geek Squad set up the computer I purchased 10 years ago and was eager to have someone help me with the one I just purchased. This is too complicated for me to do myself now, so I appreciate the expertise and having someone there to help if there's a problem. So this is well worth it for me.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Geek squad set up my computer system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set up my computer, transferred data , setup printer and installed software. Did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. They came on time. Got everything done explained it very well. Extremely happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great! Your technician hooked the Laptop, docking station, printer (which was a brand I had never used before) and answered all my questions about future ad-ons.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth every cent!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new HP computer BUT love Geek Squad even more. They set up my computer system, monitor, and printer. He then explained how everything works and asked me if I had any questions. I did, and he patiently answered all of them. Geek Squad is a necessity as far as I am concerned. Well worth the money> I will continue paying yearly for their services. They are the greatest

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Computer/Printer install and synch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colin came today and set up my new Micro-Surface and a new HP printer and docking station, and he got everyone talking to one another, synched and our my other computers online with the both the new printer, and an existing. He was knowledgable, courteous, prompt, and very nice to work with. I could not be happier with both my purchase and with the service provided.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Friendly service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my computer and system up and running in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    geek squad set up my new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got everything connected and set up and did not take long very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Geek Squad,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Th agent connected my wii and my dvd players to my tv. And adjusted items on my tv also. He did a great job. He also installed my new computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad installed my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my printer and connected it to my PC very quickly and efficiently

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    The Geek Square was very competent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad members were very experienced and carried a very pleasing manner during the set-up of our devices and accessories. They carried out the set-up, data transfer, testing of all devices, as well as answering any questions we had. In particular, Chad and Tyler went beyond what we expected. We are quite pleases.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Geek Squad Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Montgomery was terrific! He set up my laptop and printer. I was very pleased with the service through Best Buy Geek Squad. Montgomery was very helpful explaining everything he did and checking to make sure it all worked out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad completed The job quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He Hooked everything and did a great job. He was very nice while doing his job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up computer.it was very quick, and now it is working really good.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Fantastic help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who helped me set ip my new system was fantastic. Knowledgeable and personable, he answer all my questions and addressed my concerns. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The service was smooth and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and personable, working with us to get things just right and helped us order the TV for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job setting up my computer. He spent time showing me how to use it

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the man that came out and set up my computer was great

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad employee arrived on time, was clean and was knowledgeable. He efficiently installed a computer and printer. He showed us how it worked and answered all our questions. I have used the Geek Squad on several occasions and have always been satified.

    I would recommend this to a friend
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