Customer Ratings & Reviews

Technician was very professional with great communication skills.

The agent installed my new hp computer. He explained and demonstrated how to use the new features of the different programs: word, excel and printing documents.

The Best Buy service technician was very helpful while installing our new computer. He asked if we had any questions and showed us how to handle the items we were asking about.

Nancy Rodriguez was knowledgeable, efficient...and very helpful.

Agents got my computer going and am very satisfied. Recommend you call if you need help with your computer set up.

Agent Slade made sure to keep me informed as to his arrival time. Once here, he quickly and efficiently set up my new pc, transferring all the data from my old one, and advising me of the features of my new computer. Upon my request, he even removed the hard drive from my old pc for me to save, while taking the rest of the computer with him for recycling. Great job.

Set-up my computer super quick. And made sure I was ready to go.

Nhan Nguyen was very informative and helpful in explaining the operation of my new computer. Excellent.

The setup was better than expected. Warren my technician was friendly, efficient, knowledgeable, and professional. So far everything on the setup has been easy to use and has exceeded my expectations.

The technical expert called prior to the set time and arrived promptly. He took great care in ensuring complete setup and explained how to adapt to Windows 11. He was friendly and approachable.

EXCELLENT Service! Took care of me right away as I needed to get home before dark being unable to night drive. They got the computer going in little time. I got home and I had to do a few odd ball things but overall I got the rest completed when I got home.

Lilly was exceptional, did everything fast and answered all

Cameras seem to be doing a really good job for the fam

The agent setup my new Dell desktop computer and my new laser printer. He did a veŕy good job

Did a great job on my computer. And would recommend them to anyone.

Dave was Exprieance and setup every thing and showed me how to do things I want to do how to load the copy and how to work my laptop explaining how and what to do gust awesome

The Geek Squad agent did a very good job in installing my new HP computer. I also learned that if necessary they can help me in the future,

Very knowledgeable and friendly technician, got both laptops up and running, installed various programs, and showed us some features we didn't even know about! Also set up our printer.

Best Buy's Geek Squad are trained well. They know what they are doing and do it quickly. They give advice and give their information in case you need to get in touch with them. I have the Total Tech Home Plan because all my appliances and electronics come from Best Buy. Well worth the annual fee.

Made me understand everything about the iBuyPower pc and answered everything I asked of him