Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1811 reviews
(1,811 customer reviews)to a friend
Customers are saying
Customers are satisfied with the overall performance, ease of use, and smooth setup of the new computer or tablet. Many customers also appreciate the knowledge and professionalism of the installers, as well as the data transfer and speed of the device. Some customers reported issues with scheduling the service.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek Squad computer set up for grateful seniors
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent took the time to ask questions about how we will use our computer and set it up accordingly, He explained how to use the computer in terms we could understand. He was very knowledgeable and friendly.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
New computer installation and data migration
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent installed a new tv and transferred data from our existing tv even though I forgot to mention this when setting the appointment. He answered all our questions. We were more than pleased with his excellent service.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek Squad set up our gaming PC.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech connected and set up a new gaming pc for my son December 22. He answered our questions, made excellant suggestions, and was very professional.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Mac Device Data Transfer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent transferred my data effectively and efficiently from my MacBook to the MacMini.
I would recommend this to a friend Rated 5 out of 5 stars
new computer works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad did a great job installing my new computer & my computer system.
I would recommend this to a friendRated 5 out of 5 stars
computer setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shelley very patient with having my laptop compatible with my Lexmark printer. It was very detailed and she made it work. i haven't been able to print since then because i need to read the instructions.
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek Squad very good at what they do
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad agents for my computer and TV installation were both very friendly, knowledgeable and very good at what they do.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad did a great job and was super fast!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Agent connected my computer, extra monitor and my All in One Ink Jet Printer. He was very professional, courteous and took the time to answer all my questions. He transferred all my data in no time! I love the Geek Squad!!!!
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Victor was outstanding
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Victor was very professional and took all the time needed to make sure we understood how to use the product. He came twice to make sure everything was done properly. We couldn't be more pleased and feel fortunate we got Victor!
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent connected my computer successfully and also set up the scan feature. He was very professional and informative.
I would recommend this to a friendRated 4 out of 5 stars
Made transition from Windows 10 to Windows 11 easi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I believe the technician did a good job. He tried to make my transition from Windows 10 to Windows 11 easier. He did fail to remove my passwords from my old system. Thanks to Best Buy I was able to reschedule him to return to finish the job.
I would recommend this to a friendRated 5 out of 5 stars
computer new
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dev the Geek Squad agent who helped us was very knowledgeable, helpful, and very kind.
I would recommend this to a friendRated 5 out of 5 stars
Computer setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician uninstalled my old windows 10 computer and installed a new windows 11 computer in no time. Patiently explained everything necessary to get me familiar with and operating windows 11.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service! Answered all my questions. Made sure I understood the basics for operating the computer.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.set up my new computer. awesome tech at house. respectful and very helpful. worth the total tech.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Installed my work computer in no time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He did it with ease! I work from home and my computer hasta be set up a certain way. I didn’t have to call Tech Support on my end. Everything went smoothly.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Trend Micro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents came and installed the trend thing with no problem. They were nice and timely.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Lenevo help in set-up .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.help in setup the lap top computer. help and instruction on how to use the icons. learn how to use the touchable control of the computer.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad installed my laptop and printer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Eric from The Geek Squad was exceptional. He did such a fantastic job installing my laptop and printer. Such a professional - I was so impressed with the service. Eric, took time to explain the functions etc.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
New Technology
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My new computer and printer work like a charm. My new Sony TV is great too
I would recommend this to a friend
