Customer Ratings & Reviews

The technician got my new laptop computer up and running. He was prompt, friendly and professional.

Set up my computer/laptop without an issue. Easy to use, informative

help in setup the lap top computer. help and instruction on how to use the icons. learn how to use the touchable control of the computer.

The geek squad guy set everything up. I love my new computer.

The agent installed word and excel programs and put my former saved files on as well so that I could continue the work I do. He also established shortcuts between programs so that I did not have to waste time looking for what I need.

He was very assuring, polite, helpfull. A good experience.

My computer and printer we're set up smoothly and efficiently but it required two visits because the first set-up revealed that I didn't have enough cloud space . Second visit I purchased more cloud from Microsoft

The agent took the time to ask questions about how we will use our computer and set it up accordingly, He explained how to use the computer in terms we could understand. He was very knowledgeable and friendly.

Making the appointment was a nightmare but the person who came was amazing.

Geek Squad agent Randy of the Southaven, MS store provided excellent customer service. He arrived on time and was extremely knowledgable about the computer services needed. He also provided helpful information on other Geek Squad and Best Buy services to consider as well. Please commend Randy for a job well done!

He did it with ease! I work from home and my computer hasta be set up a certain way. I didn’t have to call Tech Support on my end. Everything went smoothly.

The agent installed a new tv and transferred data from our existing tv even though I forgot to mention this when setting the appointment. He answered all our questions. We were more than pleased with his excellent service.

Thank goodness for Geek Squad. They installed new computer and connected printer, router, modem and phone to where all I had to do was sit down and start using it. I, literally, couldn't get along without Geek Squad, "Technology for Idiots" is way above my level of expertise.

The agent installed my new computer and got it up and running. He also reinstalled programs I had.

The home computer installation service was excellent. The technician was very competent, polite and patient. He provided superior customer service.

kisten Stephens connected my computer and got it up and running. willcall her to do same when I buy my apple lap top sometime soon.

Shelley very patient with having my laptop compatible with my Lexmark printer. It was very detailed and she made it work. i haven't been able to print since then because i need to read the instructions.

scheduling agent was very helpful in understanding that the service involves both stereo and laptop connected together.

Professional competent solved the problem and set everything up. Explained everything simply and repeated to be sure I understood. Answered all questions. Have used geek squad 3 times always A+

excellent technicians that were on time with wonderful attitude and knowledge.