Customers are pleased with the ease of use and smooth setup of their new computer or tablet, frequently praising the technicians' knowledge and efficiency. Positive feedback also highlights the professional and helpful service provided, including seamless data transfer and printer compatibility. A small number of customers mentioned challenges with scheduling.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,732 reviews
Rated 5 out of 5 stars
Geek Squader Dan Wolf gets an A+ from me.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Dan Wolf of the Geek squad set up my new computer and made sure that I knew how to use the very basic functions. I am definitely not a computer whiz - perhaps kindergarten level user. He was very patient and while I hadn't purchased a new printer, when it was obvious that my old one would not work with the new computer, he was able to get one off his truck and install it as well. He gave me his business card and made it clear that I could call upon him if I had any further issues. I would feel very comfortable doing so.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Kyle set up my computer very well.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Kyle was extremely helpful in setting up my computer and helping me with the many issues I had. He was kind and very knowledgeable. I would recommend Kyle to anyone!
Mary Lile
I would recommend this to a friend
Pros mentioned:
Overall performance, Setup
Rated 5 out of 5 stars
new HP All-in-One computer set-up
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad rep was very fast and efficient in setting up my new computer. He made sure I understood all the components of the system and how to access them. Gave ample notice of his arrival and came to my home exactly when he was expected.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
iMac Desk Top
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I like a desk top computer vs. notebooks. Easy to use. Wish Apple offered an alternative to the flat keyboard that comes with it though. I know you can purchase a different keyboard but it would be nice it if came with one that was more ergonomic.
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
Great service
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wonderful. Did great job transferring & setting up new computer. Had to reschedule for a new appt when we needed a monitor and she brought us one. Helped us choose.
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
PC Set Up In Home
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Liked the idea that a tech would come into our home (we're seniors) at our convenience to set up our new windows PC. Tech was great and identified issues. Love our Dell computers
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Geek squad new laptp setup
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The geek technician was friendly and professional listened to all my needs did a great job when he was finished he explained everything
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
owner
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I am pleased with my new computer
The member of the Geek Squar was most helpful in answering any questions I had.
He was very knowledgeable!!!
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Helped with new laptop and the computer screen was
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad has been a life saver for me so many times. I have piece of mind knowing I have the plan for the Squad to come and help/fix any item I have. I'm liking my laptop. First time ever having one.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad set up my new Dell Desktop Computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My Geek Squad agent did an excellent job in setting up my new Dell desktop computer. He arrived ahead of scheduled time which was great! He was friendly and professional. Answered all my questions and provided helpful tips in using my new Dell computer. Very good service and I appreciate it!!!
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Geek Squad is why we are a Best Buy customer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Logan got our new computer running successfully saving us much time if even we could even do it ourselves!
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Geek Squad Installed My Computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent was prompt, professional, had my new computer up and running in no time. He answered all my questions and could not have done a better job.
I would recommend this to a friend
Rated 5 out of 5 stars
computer set up
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This reviewer received promo considerations or sweepstakes entry for writing a review.
technician was really quick. He explained everything so that I understood what was being done. Hooked up the wi-fi and printer/scanner.
I would recommend this to a friend
Rated 5 out of 5 stars
Installation of computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The installation of the computer went well, however I'm beginning to fall out of love with your money grubbing. Why do I pay a yearly service fee - what exactly does it cover, if anything? I recently bought a TV from Jeff Lynch when I found out it would cost more for the installation than the TV if I bought it from you.
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
Geek Squad install of my new computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The set up of my new HP computer was trouble free. I am toally happy to have this new model.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
My tv was installed quickly and I am very pleased.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent was on time and fixed our problem quickly. He was very responsive to any questions we had. I would highly recommend Geek Squad to all my family and friends.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Ms Patricia Mascola
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The young man who came to my home to set up the computer was excellent. He was very polite and professional
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
Geek Squad Agent
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad Agent setup my desktop computer and connected all of other devices. He even showed me how to work some of them. He was polite and easy to talk too.
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
geek squak was very great in settin up my computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
the geek squad guy explained and set up my computer.
felt relaxed and he showed me how to operate the new
computer.
I would recommend this to a friend
Pros mentioned:
Data transfer
Rated 5 out of 5 stars
Installed my Apple Mini Mac
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchase a Apple Mini Mac. I went from a Microsoft tablet to Apple. The tech was able to transfer all my data and set up the Mini Mac that was best for me. Great Job.