Customer Ratings & Reviews

the agents helped us get the protection for our computer and made it easy for us to install it. We are late seventies and 82 years and every year gets harder. the guys that helped us were very patient and that doesn't happen much to us anymore.

Geek Squad was worth every penny I spent for their set up service!! They were polite, very professional and very friendly. And did I mention fast? They had everything transferred from the old to the new computer in just a short time and we were up and running. Been over 3 weeks so no set issues at all. Even better knowing I have a full 2 years of future service now without headache or worry!

I am in Awe of how fast the computer was set up and ready to use. I had really special treatment by the Geek Squad. They are very knowledgeable & they answered all my questions, and there were a lot. Later in the evening I spoke on the phone to a couple of Geek Squad techs that helped me with the final steps of putting the rest of the programming on my computer in order. These people are geniuses at what they do. They are patient & not out to add things onto the computer that I didn't & won't need to pay for. or use.

The Geek Squad set up my computer and printer. They were very courteous and worked quickly. Excellent service.

Agent sit up my computer and all seems to be working well, but I haven't learned how to navigate Microsoft yet, have always just used Google, but Windows 11 seems to want me to just use Microsoft.

James Lovato of the Geek Squad arrived at his scheduled time and did an efficient and prompt job of setting up our new computer and printer. He also connected our other printer into the system. He was personable and very knowledgeable. One of the better "service calls" we've ever had. Thank you, James.

The agents set up my new computer. If I had any problems with the computer, I would want the same two agents. They were very mannerly and patient. All of my questions were answered. Advice was given. The computer was reasonably priced.

The agents were knowledgeable, efficient, polite and pleasant. All is working well.

Skilled tech guy who was extra nice! Installed all my computer parts and got everything to work together perfectly!

Geek Squad rep was very fast and efficient in setting up my new computer. He made sure I understood all the components of the system and how to access them. Gave ample notice of his arrival and came to my home exactly when he was expected.

Wonderful. Did great job transferring & setting up new computer. Had to reschedule for a new appt when we needed a monitor and she brought us one. Helped us choose.

This was an outstanding experience. The skilled professional also had great customer service skills, and even helped out on a mix up of the order. Everything went smoothly, and operated at peak performance when he was done.

I had a helpful installer who fixed everything up brilliantly. All is good.

The agent installed my computer and it works great. he installed programs for me and made it quite easy to use and asked if there was anything else he could help me with. Very pleasant man and didn't think my questions were dumb.

Steven Mcdaniel setup my new computer and completed the data transfer from my old computer efficiently seamlessly. He was professional and took the time needed for me to confirm everything was as expected for me.

The agents set up the computer and i stalled software great. And made sure everything was working properly.

I like a desk top computer vs. notebooks. Easy to use. Wish Apple offered an alternative to the flat keyboard that comes with it though. I know you can purchase a different keyboard but it would be nice it if came with one that was more ergonomic.

Kyle was extremely helpful in setting up my computer and helping me with the many issues I had. He was kind and very knowledgeable. I would recommend Kyle to anyone! Mary Lile

Dan Wolf of the Geek squad set up my new computer and made sure that I knew how to use the very basic functions. I am definitely not a computer whiz - perhaps kindergarten level user. He was very patient and while I hadn't purchased a new printer, when it was obvious that my old one would not work with the new computer, he was able to get one off his truck and install it as well. He gave me his business card and made it clear that I could call upon him if I had any further issues. I would feel very comfortable doing so.

Liked the idea that a tech would come into our home (we're seniors) at our convenience to set up our new windows PC. Tech was great and identified issues. Love our Dell computers