Customer Ratings & Reviews

The Geek squad did a great job setting up my new desktop computer. Very knowledgeable and professional.

Purchasing a new printer and having it hooked up was a nice, easy process, after finding out my old printer would no longer communicate with the new tower. Quinton Campbell is the best.

The tech, Gabriel, was friendly, very knowledgeable and very efficient. I asked a lot of questions during this installation and he patiently answered every one and went the extra mile in some of his commandments.

Ms. Mahreen from Geek Squad was very professional. She brought my new laptop into my home and began to exhibit her knowledge, skills, and abilities immediately. She sat the laptop up to printer to (since I have Wifi) and did all the work that was needed for me to use my laptop. She was outstanding. Thank you for having her on staff. I have been a Geek Squad member for years. Best Buy installs all my equipment.

finally got everything fixed. Thank you! The agent that came to my house is amazing. I've had Alan help me in the past and I was very happy to see I got for this job as well. He is really patient and doesn't talk down to me even though we both know my computer savvy is limited, lol! Really appreciate him.

I had nothing but positive comments from when I purchsed my computer to the I -house set up and transferred of my data. Everyone was extremely knowledgeable professional and answered every one of my questions. I did have one issue when I was setting up my in-house setup and transfer over the phone with GeekSquad…..the young lady didNOT include my data transfer like we had discussed and I was charged two times on my credit card. But this was quickly rectified when I called right back..the charges were reversed. The set up went smoothly and my representative from Geek Squad…Ray from Watertown…was exceptional and over the top. He transferred all y data from my old computer to O my new computer and explained everything to me.

Bailey was great. Set up our new lap top and explained what he was doing as he went. He made suggestions as to what he thought fit our needs based on how we were using our old desk compter. Also explained how new HP lap top would be so much more efficient than what we were used to. Also explained security that wadd as included with the new unit. Very pleased with our set up experience!

Zack helped me switch windows 10 to windows 11 and I was very impressed by his calm and professional approach to this problem prone upgrade. It took much longer than I was expecting and caused my laptop and video screen to loose it’s image. Quick response on his part regained the image so that the conversation was properly completed. Thanks.

Alrik is fantastic.. we have had him at our house 3 times.. Once to recover files and twice to setup new computers. He was very knowledgeable and informative! Went above and beyond what we expected. Alrik represents your company very well and you are lucky to have him... Give him a raise!

The agent installed my new hp computer. He explained and demonstrated how to use the new features of the different programs: word, excel and printing documents.

Setting up my desktop Dell by Geek Squad's visit to my home office was a delight. Everything I needed done and installed was done efficiently and any questions I had were answered in patient detail. Wonderful service for an 80ish lady.

Quick efficient install and setup, tech very helpful and personable

I am so grateful for the Geek Squad agents who came to my home to set up my new computer, including transferring the data from my old computer to my new one. They also responded to my questions with helpful answers. They are the best!

The agents set up my new computer. If I had any problems with the computer, I would want the same two agents. They were very mannerly and patient. All of my questions were answered. Advice was given. The computer was reasonably priced.

They did a great job setting up my new computer. He put everything on the new computer that I requested. Answered any questions that I had. Took his time to make sure everything was to my satisfaction and working as it should.

Installation and data transfer were accomplished smoothly.

Paxton knew the product and set it up perfectly for me. I would recommend him for all of my friends. He has extremely helpful and courteous!

Excellent service. Every time I have used Geek Squad, they have been professional and get the job done quickly.

The Geek Squad installers were very patient and professional and polite. A jot to deal with and the installation was flawless. Thank you

I recently purchased a Dell touch screen computer at Bestbuy. I arranged for the Geek squad to install the computer. The installer, Kevin, was very nice, knowledgeable, and fast. He also took away my old computer. I highly recommend using the geek squad.