Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1724 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

94%
would recommend
to a friend

Customers are saying

Customers are pleased with the ease of use and smooth setup of their new computer or tablet, frequently praising the technicians' knowledge and efficiency. Positive feedback also highlights the professional and helpful service provided, including seamless data transfer and printer compatibility. A small number of customers mentioned challenges with scheduling.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,724 reviews
  • Rated 5 out of 5 stars

    the geek squad people, Matt was great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivery and set up person was great ,in store people were great call center is beyond bad a complete nightmare- why can't I call the people who will be doing the work and scheduling direct? there is a bad problem with the call center, if it was my choice I would do away with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad Is Totally The BEST!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent provided set-up for my new computer as well as my printer. Definitely provided a valuable service to get me up and running!! Awesome Awesome Awesome, Love Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad is computer savvy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very knowledgeable, listened to our concerns and made the process very easy. He offered suggestions and showed us how to navigate it on our computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    installed my computer for me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up with the info I needed and even came back a second time to help me out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad guy, was the grandson I don't have.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man ( Dereck ?) who came to my house, was very efficient, and set up the computer exactly the way I wanted it. A few minutes of instruction, and I was good to go.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad is the best. Worth every penny.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my TV and new computer. They are competent, friendly, and thorough. When I had a problem with the installation, they returned and fixed the problem pronto!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad assisted in set up of computer system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reid did a great job helping set up system for ease of use and explained features. He was very helpful, courteous and made sure we understood the use of the system. Great guy!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Brett was a good explainer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brett McGowan is very knowlegeable about the set up andexplained everything which wasn't easy because I'm a senior citizen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient. No issues and reccomend to friends, Definately will use again if needed, very profitient and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up new computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up went great! They answered all my questions and even answered other technical questions I had. They were extremely patient with me . I have had excellent services from The Geek Sqwad .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Install new computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agents set up my new computer and installed 2 programs They were fast and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Best geek squad employee

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transfer my data, was very helpful. Matt came and helped me before. He’s great. Thank you guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this product, the product is good and elegant, highly recommended to buy, I am very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Desktop computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Victor set up my desktop computer. Was professional and patient with me, also gave recommendations.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great Experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative set-up and downloaded information onto a new Dell computer. He was very efficient and explained what he was doing. I feel he did an excellent job in doing what I required.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very helpful in fixing my computer and making sure it was set up all right.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad set up new computer tower.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed and set up my new computer tower. He was friendly and knowledgeable. A very pleasant experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've used Geek Squad a few times for setting up our TV's to Eero's to computers and they've always been very professional and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad set up my work station

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathan did an awesome job setting up my printer, docking station and two monitors to my laptop. He was very knowledgeable and ensured functionality. Aesthetically pleasing setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Installed my new laptop and printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shiva is very knowledgeable in setting up my new printer and laptop..very nice and listened attentively to all my concerns on my new gadgets. Highly recommended

    I would recommend this to a friend