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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1724 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are pleased with the ease of use and smooth setup of their new computer or tablet, frequently praising the technicians' knowledge and efficiency. Positive feedback also highlights the professional and helpful service provided, including seamless data transfer and printer compatibility. A small number of customers mentioned challenges with scheduling.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,724 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Computer set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the service..Everything was set up well and all is functioning properly..Thank yoy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GeekSquad TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad are the "best". We couldn't do without them, they are always on time, very knowledgeable and very helpful also very patient with explaining every detail. Thank you!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm Content

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm content and that's all that matters. To reiterate...I'm content.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same as the last review. Justin went through all aspects of the computer. I just forgot all because I waited before trying it out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad connected my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my computer and made sure I understood everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    deskop computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent was friendly and informative-he got the job done in a accecptable time frame

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Windows 11

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service on the part of the guy who came to carry out the installation

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your Tech was awesome, he completed the setup in a timely manner, Everything is working as it should.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Professional PC Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you, Geek Squad, for answering our questions, and working with us to find a computer and help us with setup. Very professional and helpful.

    I would recommend this to a friend
  • Cons mentioned:
    Scheduling

    Rated 5 out of 5 stars

    computer and printer set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scheduling was tedious, but once Geek squad arrived the job was done in a friendly and professional manner

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad PC installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike was very professional, friendly and efficient. I'm really glad I made the decision to get Geek Squad to install my new computer

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    100% recomended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very knowledgeable,he also called,texted and gave me a heads up on what time he would be here, He also was ahead of schedule which was perfect for me! Thanks KEVIN!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Desktop PC set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent installed and set up my new desktop PC. He connected my printers and back-up devices. He was professional, worked in a timely manner and answered all of my questions and concerns.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Everything was done in a timely fashion.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was prompt. He was very polite and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HAPPY WITH MY GEEK SQUAD COMPUTER SET UP.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DENI did a great job - was on time, respectful, explained things as she went along. Understood what I wanted! Talented and knowledgeable. ALL GOOD.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    TOOK THE NECESSARY TIME TO FIX IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SERVICE BY GEEK PERSON IN BEST BUY STORE WAS EXCELLENT

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Richard was very kind and knowledgeable. He got our computer set up quickly. He also set up our printer as well. Very happy with the service!!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great Technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our technician was amazing setting up out desk top PC along with a new printer. He explained every step, and answered any and all questions. I would have him back any and every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    COMPUTER SETUP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD SERVICE AND TECH WAS OPEN TO MY PREFERENCES. RECOMMEND USING GEEK SQUAD

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Installed my computer quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was wonderful and connected my computer to everything & it was working great. I couldn't of asked for anything more & am very happy!

    I would recommend this to a friend