Customers are satisfied with the overall performance, ease of use, and smooth setup of the new computer or tablet. Many customers also appreciate the knowledge and professionalism of the installers, as well as the data transfer and speed of the device. Some customers reported issues with scheduling the service.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,811 reviews
Rated 5 out of 5 stars
New Desktop PC set up
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Agent installed and set up my new desktop PC. He connected my printers and back-up devices. He was professional, worked in a timely manner and answered all of my questions and concerns.
I would recommend this to a friend
Pros mentioned:
Knowledge
Rated 5 out of 5 stars
100% recomended
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The technician was very knowledgeable,he also called,texted and gave me a heads up on what time he would be here, He also was ahead of schedule which was perfect for me! Thanks KEVIN!
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
Geek Squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad was very helpful in fixing my computer and making sure it was set up all right.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great service!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Richard was very kind and knowledgeable. He got our computer set up quickly. He also set up our printer as well. Very happy with the service!!
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
Quick and painless
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I had geek squad come and set up my monitors. They were quick and helped me sync my 3 monitors to my preferences. So glad I used this service
I would recommend this to a friend
Pros mentioned:
Knowledge
Rated 5 out of 5 stars
Geek Squad set up my computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Chase was here on time, friendly, helpful and knowledgeable. Gave me some good pointers. Glad I called Geek Squad
I would recommend this to a friend
Rated 5 out of 5 stars
Great service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Skyler was an EXCELLENT associate that helped with our final set up and demonstration. He had answers to ALL of our questions and even went the extra mile for us a number of times.
I would recommend this to a friend
Rated 5 out of 5 stars
computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
very help full and nice Could do better with open times to come out 7 to 7 is a little bit much
I would recommend this to a friend
Cons mentioned:
Scheduling
Rated 5 out of 5 stars
computer and printer set-up
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Scheduling was tedious, but once Geek squad arrived the job was done in a friendly and professional manner
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
Great Technicians
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Our technician was amazing setting up out desk top PC along with a new printer.
He explained every step, and answered any and all questions. I would have him back any and every time.
I would recommend this to a friend
Rated 5 out of 5 stars
Careful and Expert set up of our new computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
John did an expert and careful set up of our new All in One Computer. Took the time to invite questions and provided helpful answer. Forgot to mention the need to install HP scanning software and have contacted Geek Squad online for remote installation on November 28.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Professional PC Help
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Thank you, Geek Squad, for answering our questions, and working with us to find a computer and help us with setup. Very professional and helpful.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
HAPPY WITH MY GEEK SQUAD COMPUTER SET UP.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
DENI did a great job - was on time, respectful, explained things as she went along. Understood what I wanted!
Talented and knowledgeable. ALL GOOD.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Same as the last review. Justin went through all aspects of the computer. I just forgot all because I waited before trying it out.
I would recommend this to a friend
Rated 5 out of 5 stars
Great experience with Kyle from the Geek Squad.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Kyle did a great job getting our new computer up and running. Was on time, very courteous, and answered any/all questions we had for him. Also did a nice job installing the eero wi-fi extenders. Certainly appreciate his efforts.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Geek Squad PC installation.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Mike was very professional, friendly and efficient. I'm really glad I made the decision to get Geek Squad to install my new computer
I would recommend this to a friend
Rated 5 out of 5 stars
installed my computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
installed my computer, hooked it up to wifi and my printer
I would recommend this to a friend
Rated 4 out of 5 stars
Geek squad expertly installed my computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My computer and printer we're set up smoothly and efficiently but it required two visits because the first set-up revealed that I didn't have enough cloud space . Second visit I purchased more cloud from Microsoft
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Expert help for novice customers
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Mounted and connected a new monitor for my old computer. As always, the service was knowledgeable, friendly, and patient with my general computer illiteracy.
I would recommend this to a friend
Rated 5 out of 5 stars
the geek squad people, Matt was great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
delivery and set up person was great ,in store people were great call center is beyond bad a complete nightmare- why can't I call the people who will be doing the work and scheduling direct? there is a bad problem with the call center, if it was my choice I would do away with it.