Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1724 reviews
(1,724 customer reviews)to a friend
Customers are saying
Customers are pleased with the ease of use and smooth setup of their new computer or tablet, frequently praising the technicians' knowledge and efficiency. Positive feedback also highlights the professional and helpful service provided, including seamless data transfer and printer compatibility. A small number of customers mentioned challenges with scheduling.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
I LOVE GEEK SQUAD!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very professional, friendly, and competent. Very fast
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek Squad so knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent that installed my computer was knowledgeable and professional, and explained how to use it. Also, rearranged my desk to fit more efficiently.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Expert help for novice customers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mounted and connected a new monitor for my old computer. As always, the service was knowledgeable, friendly, and patient with my general computer illiteracy.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
TV and Wi-Fi Issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Agent did an excellent job, knew how to remedy issues
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Easy to get tech support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The work was completed as requested in a timely fashion.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
A member of the Geek Squad did all the work.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent installed my computer and answer my questions to help me understand the changes
I would recommend this to a friend Rated 5 out of 5 stars
He ride it a couple of wrongs that have been done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DeAndre Miller did an excellent job he was honest with me and showed me what he was doing every step of the way
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Always there for us
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I want to thank the Geek Squad for setting up my lap top! My wife uses it for school work and she is quite pleased also. Thanks again.
I would recommend this to a friend Rated 5 out of 5 stars
Geek squad employees went above and beyond
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad installed my computer in a very timely manner they were very professional and answered any questions
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad Helped
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service representative was very professional, knowledgeable and polite. Gave quality service, quickly
I would recommend this to a friendRated 5 out of 5 stars
Computer hook up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys did a great job, were very professional and showed up on time.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Alexander the Great---Geek Squad agent!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't remember being able to review the work of Alexander Kwan. He is excellent. Efficienct. Excellent interaction. Respectful. Really intelligent, but down to earth in explanation.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad - Great Desktop Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick response and service. The technician was extremely courteous and knowledgeable.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad.installed my computor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent hooked up my computor and also connected my old speakers when i asked wothout even batting an eye Was supper friendly and made sure I knew how to work everything that was different Outstanding job Very happy with service
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
TV, computer and printer were installed very well.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fabulous…. Great guys!! Very satisfied with the men.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek Squad set up my computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad Technician was very patient with me and took his time inputting information and showing me how to do the basics on the computer.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek Squad intsalled my new computer quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was quick and knowledgable and set up my computer
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
A Very Patient Employee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad came to my house, set up my computer and showed me how to use it. The gentleman was VERY patient.
I would recommend this to a friend Rated 4 out of 5 stars
new TV installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The person installing my new TV attempted to use the TV mount on my old TV when I had ordered a new mount when I ordered the new TV I had to remind him
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad installed my computer quickly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Scot took his time to explain the new features of the computer. He did a GREAT JOB!
I would recommend this to a friend