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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1724 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are pleased with the ease of use and smooth setup of their new computer or tablet, frequently praising the technicians' knowledge and efficiency. Positive feedback also highlights the professional and helpful service provided, including seamless data transfer and printer compatibility. A small number of customers mentioned challenges with scheduling.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,724 reviews
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Its a set up...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guy very knowledgeable of what he was doing and wasted no time getting me all set up. Great job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad Excellent Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David, was on time as scheduled and took care of all my needs and answered all of my questions. The Geek Squad is the best and love the Tech Support program.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent and helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and very helpful. Would highly recommend the geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Geek Squad installed my PC and printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was fast and efficient. There were some places that required my wi-fi and email passwords. I did not know them right off hand. The GS rep. was patient and waited for me to retrieve my passwords so that he could install what he needed to.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Especially by C.A.Jones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help setup my laptop, program some important things.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    laptop computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my laptop, very knowledgeable. I would recommend the Geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad was perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman was knowledgeable and efficient very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service, I was very happy with the assistance in setting up my printer and laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup in my apartment was on time and all that I expected. The Best Buy rep was very helpful. All the questions I could think of at the time were answered. The MS operating system is quite a bit changed from the system 10. Many items have been hard to find and have complicated my initial success. I got a user's manual and am finding it something I need.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Greek SQUAD installed my new laptop and printer ve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was terrific. Couldn't have been done easier. The laptop is working like a dream and the printer is set up perfectly, wirelessly.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Geek helping a non Geek.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathon was excellent setting up my new HP computer and improving many small adjustments on my old one. Easy to converse with.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Problems solved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nathan was able to finish all items on my list . Noe there is much for me to do. I do appreciate this service. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work done by Geek Squad in timely manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek Squad disconnected my old desktop and advised me of a problem with it, He installed my new HP Pavillion and software and explained its operation. No problems and I was up - on line - right away,

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Geek squad did in home computer set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Representative mapped printer, checked hardware and software, reinstalled computer security settings, set up desktop correctly. Excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad set up my new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent set up my new computer and set up and ran the transfer of my data from my old imac to my new imac.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am REALLY happy that I got the Geek Squad to do this in my home. They thought of things that I never would have thought of doing and would not have known how to do!!!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Geek Squad installed my computer quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was Very courteous and helpful. He was efficient is setting my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Geek squad installed my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed quickly and set up my printer . Had a small glitch but the geek squad solved it quickly and everything has been fine ever since.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad Perfectly Set Me Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased. Knowledgeable, courteous, Did everything I could ask for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New computer set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was timely and efficient! Very patient (seniors) with us. He even took it upon himself to return the next day to ask if we needed any further assistance.

    I would recommend this to a friend