Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1811 reviews
(1,811 customer reviews)to a friend
Customers are saying
Customers are satisfied with the overall performance, ease of use, and smooth setup of the new computer or tablet. Many customers also appreciate the knowledge and professionalism of the installers, as well as the data transfer and speed of the device. Some customers reported issues with scheduling the service.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
A Very Patient Employee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad came to my house, set up my computer and showed me how to use it. The gentleman was VERY patient.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Geek Squad installed my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your Tech was awesome, he completed the setup in a timely manner, Everything is working as it should.
I would recommend this to a friend Rated 4 out of 5 stars
knowledge at hand,
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review..I would recommend the geek squad for all inquiries.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad set up my computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am REALLY happy that I got the Geek Squad to do this in my home. They thought of things that I never would have thought of doing and would not have known how to do!!!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Everything was done in a timely fashion.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was prompt. He was very polite and efficient.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Its a set up...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great guy very knowledgeable of what he was doing and wasted no time getting me all set up. Great job.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Geek squad did in home computer set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Representative mapped printer, checked hardware and software, reinstalled computer security settings, set up desktop correctly. Excellent service.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Problems solved
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nathan was able to finish all items on my list . Noe there is much for me to do. I do appreciate this service. Thank you!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
TOOK THE NECESSARY TIME TO FIX IT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.SERVICE BY GEEK PERSON IN BEST BUY STORE WAS EXCELLENT
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
New computer set up!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was timely and efficient! Very patient (seniors) with us. He even took it upon himself to return the next day to ask if we needed any further assistance.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Geek squad installed my computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad installed quickly and set up my printer . Had a small glitch but the geek squad solved it quickly and everything has been fine ever since.
I would recommend this to a friend Rated 5 out of 5 stars
I LOVE GEEK SQUAD!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very professional, friendly, and competent. Very fast
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
TV and Wi-Fi Issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Agent did an excellent job, knew how to remedy issues
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad installed my computer quickly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Scot took his time to explain the new features of the computer. He did a GREAT JOB!
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Easy to get tech support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The work was completed as requested in a timely fashion.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Computer Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chris did an excellent job. He understands the system and provided everything that we needed to get the 2nd computer up and running. Very satisfied with the service.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad set up new computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The set up went great! They answered all my questions and even answered other technical questions I had. They were extremely patient with me . I have had excellent services from The Geek Sqwad .
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad Helped
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service representative was very professional, knowledgeable and polite. Gave quality service, quickly
I would recommend this to a friendRated 5 out of 5 stars
geek squad installed my printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great service, I was very happy with the assistance in setting up my printer and laptop
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
The geek squad king.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chad was a total and true professional he was very good at his job and set up my computer we need more people like him in the business thank you chad.
I would recommend this to a friend
