Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1811 reviews
(1,811 customer reviews)to a friend
Customers are saying
Customers are satisfied with the overall performance, ease of use, and smooth setup of the new computer or tablet. Many customers also appreciate the knowledge and professionalism of the installers, as well as the data transfer and speed of the device. Some customers reported issues with scheduling the service.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent and helpful!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and very helpful. Would highly recommend the geek squad.
I would recommend this to a friend Rated 5 out of 5 stars
In home Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Making the appointment was a nightmare but the person who came was amazing.
I would recommend this to a friend- Pros mentioned:Data transfer
Rated 5 out of 5 stars
Geek Squad set up my new computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agent set up my new computer and set up and ran the transfer of my data from my old imac to my new imac.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad should be called WONDER WORKERS!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents came in and set up the computer completely! Fabulous, ready to go! My granddaughter was so excited to work with it immediately! Very professional people!
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
laptop computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed my laptop, very knowledgeable. I would recommend the Geek squad.
I would recommend this to a friend Rated 5 out of 5 stars
The Best Geeks in the World
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two chaps who visited were wonderful. Not only were they patient with me but also they remedied the issues in no time at all. Love Geek Squad!
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek squad computer set up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to have my 75 year old mothers new laptop set up. I can not say thank you enough to Herbert that helped her. Well worth the money
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
TV, computer and printer were installed very well.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fabulous…. Great guys!! Very satisfied with the men.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek Squad intsalled my new computer quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was quick and knowledgable and set up my computer
I would recommend this to a friend Rated 5 out of 5 stars
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||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The setup in my apartment was on time and all that I expected. The Best Buy rep was very helpful. All the questions I could think of at the time were answered. The MS operating system is quite a bit changed from the system 10. Many items have been hard to find and have complicated my initial success. I got a user's manual and am finding it something I need.
I would recommend this to a friendRated 5 out of 5 stars
service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent technicians that were on time with wonderful attitude and knowledge.
I would recommend this to a friendRated 5 out of 5 stars
Extremely professional and helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and easy to understand and spoke to me in language that was not "geeky"
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad, worth every penney
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The IT person was the most professional person and the one shining aspect of your company. I don't think you deserve him personally. You should give him a raise.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Geek Squad installed my computer quickly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician was Very courteous and helpful. He was efficient is setting my computer.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Alan is an expert in his field. Friendly, helpful, and creative. Great to work with him.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek Squad was perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gentleman was knowledgeable and efficient very good
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Especially by C.A.Jones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Help setup my laptop, program some important things.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great service and knowledge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was on time and very knowledgeable. I was very happy with his set up of my computer and his advice on different apps and software.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Tom
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jacob was a great help, very professional! Enjoy how smart he is , and patient and enjoy working with jacob
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek got it done.....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek was patient, listened to my concerns and explained what needed to be done and he did it.
I would recommend this to a friend
