Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1725 reviews
(1,725 customer reviews)to a friend
Customers are saying
Customers are pleased with the ease of use and smooth setup of their new computer or tablet, frequently praising the technicians' knowledge and efficiency. Positive feedback also highlights the professional and helpful service provided, including seamless data transfer and printer compatibility. A small number of customers mentioned challenges with scheduling.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
New computer set up!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was timely and efficient! Very patient (seniors) with us. He even took it upon himself to return the next day to ask if we needed any further assistance.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Alan is an expert in his field. Friendly, helpful, and creative. Great to work with him.
I would recommend this to a friend Rated 5 out of 5 stars
Geek squad setup computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Edgar was 100% excellent! He was very fast and answered all my questions in detail.
I would recommend this to a friendRated 4 out of 5 stars
Another very good job by Greek Squad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did a great job installing my new PC. I recommend using the Greek Squad for all my Best Buy purchases.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Computer Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chris did an excellent job. He understands the system and provided everything that we needed to get the 2nd computer up and running. Very satisfied with the service.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek got it done.....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek was patient, listened to my concerns and explained what needed to be done and he did it.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
The geek squad king.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chad was a total and true professional he was very good at his job and set up my computer we need more people like him in the business thank you chad.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
azaldivar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i love it touch screen and everything is super good and easy to work
I would recommend this to a friend Rated 5 out of 5 stars
PC installation and help with my printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent I had was excellent. He went above and beyond. Best Buy need to keep him. Thanks
I would recommend this to a friend- Pros mentioned:Setup
Rated 5 out of 5 stars
Tom
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jacob was a great help, very professional! Enjoy how smart he is , and patient and enjoy working with jacob
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek squad computer set up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to have my 75 year old mothers new laptop set up. I can not say thank you enough to Herbert that helped her. Well worth the money
I would recommend this to a friend Rated 5 out of 5 stars
Always on time!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, the gentleman set up my new laptop & printer making sure I could scan very important documents. Thank you guys!
I would recommend this to a friendRated 5 out of 5 stars
me Mac!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.a big thank you to Justin. the man who not only installed the computer, but also went above and beyond to resolve the mess created by Best Buy. I got insulted of not paying for the Mac which paid for on 3/12/23. asked that Mac be delivered on 3/15/23 instead, they tried to deliver on 03/13 and that was where the problem started. Justin finally delivered the Mac and installed it. customer service would not allow me to speak to a manager.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Matt set up new computer, answered questions, took care of everything. Can always count on the squad!!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad should be called WONDER WORKERS!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents came in and set up the computer completely! Fabulous, ready to go! My granddaughter was so excited to work with it immediately! Very professional people!
I would recommend this to a friend Rated 5 out of 5 stars
Equipment installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents came to my home and hooked up my computer and printer. They also linked my iPad to the computer.
I would recommend this to a friendRated 5 out of 5 stars
Great installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jonathan did a great job getting me set up. I will use Geek squad for future purchases.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
QUICK SERVICE WITH A SMILE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service I received from my GEEK SQUAD service person was outstanding and more than anticipated and worth the investment.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great service and knowledge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was on time and very knowledgeable. I was very happy with his set up of my computer and his advice on different apps and software.
I would recommend this to a friend Rated 5 out of 5 stars
Great group to work with
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very fine set up by Sebastian. Answered all my questions and concerns. Felt like I had someone I could rely on
I would recommend this to a friend