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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1811 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are satisfied with the overall performance, ease of use, and smooth setup of the new computer or tablet. Many customers also appreciate the knowledge and professionalism of the installers, as well as the data transfer and speed of the device. Some customers reported issues with scheduling the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,811 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hp laptop setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Understood how we wanted to use our new laptop and was quick to accommodate our requests. Professional.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing for the tech-challenged!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am tech-challenged, and highly recommend Geek squad assistance to ensure mew computer is completely set up for efficient usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech, Alan, was terrific. Work was done quickly and efficiently Very happy with the service and will return if additional work is required. Well done ALAN.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Go Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up was fast and easy! Friendly and Patient! I feel like I know alot now!,,Im finally up to date! Thank You!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    none

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a good job of setting everything up. He was quite knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    New laptop set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an excellent job of setting up our new laptop. Very nice guys.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very efficient and helpful. He has serviced my systems before and i am confident whenever he provides service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Successfully installed my computer and monitor. Helpful and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this product, the product is good and elegant, highly recommended to buy, I am very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad did a great job setting up my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job and was very knowledgable. I suggest you let them set yours up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop setup service !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cohen, the Geek Squad Consultation Agent, did the initial setup, seeing to it that all needed updates were done, without data transfer, (couldn't since old laptop died), minimizing things I needed to once I got it up and running at home. Great sales and service, much needed, as my OLD laptop had just died a horrible, agonizing, corrupted, death ! Many thanks...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    geek squad installed my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    making using a computer fun again. and pow i must add more letters

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PC Installed Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin connected my computer efficiently and rapidly. Did an outstanding job!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad installed a computer and printer with .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and understanding. His experience gave me confidence that I will be able to maneuver this .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Notebook set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman was knowledgeable and explained everything step by step on what he was doing. Answered all my questions so that I understood the functions I was not familiar with. Happy he was here or I would have still been on step 1. Thank You!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Looks and sounds great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up tv. On time, very professional, did job to my satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    NEW TV SET UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD set up brand new tv in living room--beautiful job really enjoy new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that came out and installed our computer and printer did a great job. He took time to answer any questions that I had.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alrick was friendly and helped me with all my questions. So happy my new computer is all set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe had to put my new computer together with the hard drive from my old one. He showed me a lot of the new things. One of the main things is I have to have big print for reading emails and doing all my crafts. He took the time to make sure I understood how to do them. When I have a problem I like to talk to him. thank you Joan Pare'

    I would recommend this to a friend
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