Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1725 reviews
(1,725 customer reviews)to a friend
Customers are saying
Customers are pleased with the ease of use and smooth setup of their new computer or tablet, frequently praising the technicians' knowledge and efficiency. Positive feedback also highlights the professional and helpful service provided, including seamless data transfer and printer compatibility. A small number of customers mentioned challenges with scheduling.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad fellow knows his stuff,
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service person set my computer up perfectly, and it runs like a top, great !!!!!
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good service was well informed. The best buy representative did a good job .
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek Squad Recommendation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech was very knowledgeable, appreciated the time he spent working on my computer problems.
I would recommend this to a friend Rated 5 out of 5 stars
Install of computer and printer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two young men came and did a great job on my computer setup.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad the best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two of the best came to repair my printer & help with iPhone & computer. Just the best support!
I would recommend this to a friendRated 3 out of 5 stars
Not pleased with "set-up";it's only a "plug-in" ..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been a full coverage client for a number of years & have just discovered that the coverage & data transfer I need is now NOT practiced. I didn't feel chargig me $149 to set me up with a new laptop which also was a bad buy. By the "setting up" phrase, I found all that all that meant was plugging it in ....I could have had the guy-next-door do that ....In the past 2 years, I've become very disppointed ,,, BB is only grabbing at $$'s & you're obvious about it ... :( TerriArmitage
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Needed help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service always so pleasant and good timing
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Resident
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent did an excellent job. was also very help full in explaining the changes and the installation
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Fixing the computsr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When they come they are always prompt. On time . They listened for what I hsd to say . Always done fast an excellent
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
computer set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.computer works great,. it is fast and easy to use. if not broke don't fix it
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Home visit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wilson corrected problems on my laptop. He is always professional and very knowledgeable.
I would recommend this to a friend Rated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech set up my computer printer and tv in a very professional manner
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad setup new desktop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Knowledgable, professional, thorough, helpful, courteous
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek Squard set up Apple mini
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up new Mac mini. Did a great job. Very knowledgeable and helpful.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Product was updated quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were knowledgeable courteous and helpfull you want too many words in your requests
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek Squad set up my computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very knowledgeable and helpful. He set up everything that I needed on my laptop.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Computer setup - good job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent did computer setup. Competent, courteous person.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad set up our Streaming TV systems.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad reps were professional, knowledgeable, on time and willing to answer all our questions in a way that we could understand.
I would recommend this to a friendRated 5 out of 5 stars
Fixing my Problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent Zach explained everything and made the corrections so I can receive faxes now.
I would recommend this to a friend- Pros mentioned:Setup
Rated 5 out of 5 stars
printer and computer now working as a team.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Scott set up my computer and printer, made sure they worked together, and answered my many questions.
I would recommend this to a friend