Customer Ratings & Reviews

The guy was very nice and really did a great job setting this up. Couldn't have asked for better service.

So glad I became a total member because help from the Geek Squad is exactly what I wanted and needed. I had a dinosaur computer and since windows 10 was going the same way, decided to get a new one with windows 11, also got microsoft 365 and had it installed. Then discovered needed a new monitor, and after data transfer to new pc, tried to set it all up, and managed to break off the plastic piece of the phone line that stabilized it in the modem. So Geek Squad to the rescue! Ron came out and put everything together in a few minutes and gave me some tips going forward. Fantastic service!! For those who are not digital savvy, like mois, highly recommend the Geek Squad!

the agent/tech was on schedule patient and was thorough on all the steps for the new computer set up, installation and connection of all devices and insured that all items worked and was responsive to all questions.

Computer is working great for my needs. Only check email, look at news and entertainment. Shop on line

the agent installed my computer quikel and complete he knew what he was doing and he was polite

My new computer is awesome, and the technician from the Geek Squad was extremely helpful and professional.

Great computer. Windows 11. Efficient. I am satisfied with it.

Sam, the geek squad tech, was awesome! Computer setup done effectively and he was very knowledgable.

The agents set up my new computer & printer in very efficient manner. They showed me various things, answered any questions. They were very friendly, knowledgeable & efficient. Very appreciative of their help as I was able to get going myself right away after their help.

Absolutely worth every penny I spent on this excellent crew. They not only hooked up all the computer components, but also instructed how to make the most efficient use of my purchase. I could never have completed this work without their expertise. Thank you Geek Squad.

My experience with the agent was great he was well versed on everything about computers

Great--my geek squad tech was early, thorough and patient with me

The agents installed our computers very professionally.

The person whom transferred everything was good. We asked questions and he answered them.Geek squad agent was very good that set up everything in our house was great and answered all questions to our satisfaction. Very good people on geek squad.

The first appointment I had was cancelled by Best Buy. Do not know why. The young man who showed for my second appointment was kind and patient and had no problem answering my questions. He asked if I had purchased a new monitor also because the one I had was not compatible to the computer. I was not told I would need a new monitor. However, he searched the website to help me select the item I needed to complete my installation. I picked the item up that evening and called the next morning and he was able to come and install my printer and anything else I needed. He was very efficient.

Works fine. Used at home instead of office. Nothing more to add except excellent follow up at my home by Geek.

The Geek Squad person who set up my new iPad and linked same to my printer did a perfect job and was worth every penny.

Ted was great. He made the whole set up process seamless . There is no question I will use Geek Squad in the future.. As someone who is not very tech savvy Ted was patient and explained the whole process.

The tech was great! There were several problems arising from the fact that my former computer was so old. She knew how to fix the issues and in my view went way beyond what I would have expected. If ever I need a tech sent out again, send her!

Flawless and smooth - my tech, Michael, from the Summerlin store in Las Vegas, was stellar! I always use the Geek Squad - they know their technology! Also, they are informative, patient and helpful!