Customer Ratings & Reviews

The Geek Squad has been a life saver for me so many times. I have piece of mind knowing I have the plan for the Squad to come and help/fix any item I have. I'm liking my laptop. First time ever having one.

Installation of Monitor, printer and tower were handled professionally and quickly

All went as expected smooth and comprehensive and easy for me to understand

I am pleased with my new computer The member of the Geek Squar was most helpful in answering any questions I had. He was very knowledgeable!!!

The geek technician was friendly and professional listened to all my needs did a great job when he was finished he explained everything

The agent was prompt, professional, had my new computer up and running in no time. He answered all my questions and could not have done a better job.

technician was really quick. He explained everything so that I understood what was being done. Hooked up the wi-fi and printer/scanner.

the agent/tech was on schedule patient and was thorough on all the steps for the new computer set up, installation and connection of all devices and insured that all items worked and was responsive to all questions.

Logan got our new computer running successfully saving us much time if even we could even do it ourselves!

The agent is knowledgeable, efficient, and professional.

They did a fantastic job, installing tv. They each had a job and did very effortless.

Jake Ferguson ordered a new monitor for me & scheduled me to come back for the installation the next week. He was very professional & skilled & pleasant & I enjoyed his service in my home. I felt very comfortable with him & he did a great job for me.

The agent was on time and fixed our problem quickly. He was very responsive to any questions we had. I would highly recommend Geek Squad to all my family and friends.

So glad I became a total member because help from the Geek Squad is exactly what I wanted and needed. I had a dinosaur computer and since windows 10 was going the same way, decided to get a new one with windows 11, also got microsoft 365 and had it installed. Then discovered needed a new monitor, and after data transfer to new pc, tried to set it all up, and managed to break off the plastic piece of the phone line that stabilized it in the modem. So Geek Squad to the rescue! Ron came out and put everything together in a few minutes and gave me some tips going forward. Fantastic service!! For those who are not digital savvy, like mois, highly recommend the Geek Squad!

The Geek Squad Agent setup my desktop computer and connected all of other devices. He even showed me how to work some of them. He was polite and easy to talk too.

I purchase a Apple Mini Mac. I went from a Microsoft tablet to Apple. The tech was able to transfer all my data and set up the Mini Mac that was best for me. Great Job.

Ms. Mahreen from Geek Squad was very professional. She brought my new laptop into my home and began to exhibit her knowledge, skills, and abilities immediately. She sat the laptop up to printer to (since I have Wifi) and did all the work that was needed for me to use my laptop. She was outstanding. Thank you for having her on staff. I have been a Geek Squad member for years. Best Buy installs all my equipment.

The set up of my new HP computer was trouble free. I am toally happy to have this new model.

The young man who came to my home to set up the computer was excellent. He was very polite and professional

the geek squad guy explained and set up my computer. felt relaxed and he showed me how to operate the new computer.