Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1725 reviews
(1,725 customer reviews)to a friend
Customers are saying
Customers are pleased with the ease of use and smooth setup of their new computer or tablet, frequently praising the technicians' knowledge and efficiency. Positive feedback also highlights the professional and helpful service provided, including seamless data transfer and printer compatibility. A small number of customers mentioned challenges with scheduling.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Computer setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nam did a great job setting up my computer explaining my questions.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
The Geek Squad was really good at what they do.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The computer was set up and was ready for our use in no time.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He did an awesome job. Very helpful. Thanks for the great job.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek squad the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents answers all my questions and connected my pc perfectly
I would recommend this to a friend Rated 5 out of 5 stars
wonderful experience wiht the Jacksonville Geek Sq
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Technician was fabulous. Personable, professional, and very helpful. She is a gem!
I would recommend this to a friend- Pros mentioned:Setup
Rated 5 out of 5 stars
My Apple was ready to go quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My new Apple was set up by Devon. She did great job and answered all of my many questions without hesitation.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
PC Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installer was knowledgeable and efficient. He was friendly and was very hekpful.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Mr. Bayley
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bayley was excellent with the installation and answering our many questions.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Essential
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always essential when u get anew setup by qualified professionals
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Very professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful with all questions and concerns. Did all the work, and set-up quickly
I would recommend this to a friend Rated 5 out of 5 stars
from a grateful customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Daniel not only fixed the app for my printer on my computer but also took me through the steps for scanning and saving documents as pdfs until he was sure I had nailed it. "Maybe you could give me similarly helpful instruction on my television streaming service," I said--AND HE DID!
I would recommend this to a friendRated 5 out of 5 stars
In home Servive and computer setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent helps me set up the computer, ring light and microphone for my online teaching station. Great service
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed new computer system.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician installed new computer and checked for any issues before leaving. Tech was very knowledgeable and super helpful with any questions I had!
I would recommend this to a friend- Pros mentioned:Setup
Rated 5 out of 5 stars
New computer setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent who came to my house was pleasant, on time, efficient and set my computer up just as I wanted.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad Tech was Very Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech that came out was Very Helpful, and very polite. He seemed to know exactly what he was doing.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
still don't know
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Tech surely knew what he was doing...Unfortunately, I do not and still don't. I would love to ask some questions but don't know who to call.
I would recommend this to a friend Rated 5 out of 5 stars
Pretty Straightforward
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They came in pulled it out of the box and got everything uploaded and ready to go in less than 30 minutes.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Fast and friendly service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad took care of my new laptop quickly.
I would recommend this to a friend Rated 4 out of 5 stars
Geek Squad computer installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents showed up on time, did the installation and connection to two printers, although they did not connect to scanner option on the printers. The 800 # Geek Squad agent did help with that.
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
He set up my lap top and showed me everything he d
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was very patient and knowledgeable. He helped me down load pictures znd set up all my needed apps
I would recommend this to a friend