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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1811 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are satisfied with the overall performance, ease of use, and smooth setup of the new computer or tablet. Many customers also appreciate the knowledge and professionalism of the installers, as well as the data transfer and speed of the device. Some customers reported issues with scheduling the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,811 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad set up my new laptop and orinter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad Rep set everything up and helped me understand how to operate it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. Very helpful. Explained things so we understood

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    still don't know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech surely knew what he was doing...Unfortunately, I do not and still don't. I would love to ask some questions but don't know who to call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer knew his stuff and fixed my problem. He was excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    New computer setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who came to my house was pleasant, on time, efficient and set my computer up just as I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad installed my computer and printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely, efficient and helpful. Will definitely use the Geek Squad in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Windows 11

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service on the part of the guy who came to carry out the installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Tech was Very Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that came out was Very Helpful, and very polite. He seemed to know exactly what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty Straightforward

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in pulled it out of the box and got everything uploaded and ready to go in less than 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue, once again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Techs arrived on time as scheduled. They efficiently set up my new system, walked me though a series of trouble-shooting scenarios and I felt fortified to proceed. They were terrific.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful experience wiht the Jacksonville Geek Sq

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Technician was fabulous. Personable, professional, and very helpful. She is a gem!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful with all questions and concerns. Did all the work, and set-up quickly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Taught me how to use my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man that cme out was very professional and polite.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad Set up My New Desktop Dell Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my new computer, connected to our wireless service & printer, explained how everything worked.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    dell inspiron

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent set up my computer and set up all my apps. Good service. I had to wait a little to long for the set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm Content

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm content and that's all that matters. To reiterate...I'm content.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr. Bayley

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bayley was excellent with the installation and answering our many questions.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    He set up my lap top and showed me everything he d

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very patient and knowledgeable. He helped me down load pictures znd set up all my needed apps

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Computer setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nam did a great job setting up my computer explaining my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    pawpaw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents set up both our laptops and answered all our questions. were patient kind and thoughtful

    I would recommend this to a friend
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