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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1811 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are satisfied with the overall performance, ease of use, and smooth setup of the new computer or tablet. Many customers also appreciate the knowledge and professionalism of the installers, as well as the data transfer and speed of the device. Some customers reported issues with scheduling the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,811 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents answers all my questions and connected my pc perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Richie of the Geek squad was very helpful, knowleg

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set up my chrome book quickly and explained its use clearly. He was on time and communicated well.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did an awesome job. Very helpful. Thanks for the great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    from a grateful customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel not only fixed the app for my printer on my computer but also took me through the steps for scanning and saving documents as pdfs until he was sure I had nailed it. "Maybe you could give me similarly helpful instruction on my television streaming service," I said--AND HE DID!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    You done good, setter-upper.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my big screen monitor and set up my account rapidly and with no glitches.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always essential when u get anew setup by qualified professionals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and sufficient. Everything works so amazing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Great Desktop Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick response and service. The technician was extremely courteous and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    set up was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was on time and set our computer up just like we wanted, answered all our question

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Computer set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and technician have always been happy with the Geek Squad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    new TV installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person installing my new TV attempted to use the TV mount on my old TV when I had ordered a new mount when I ordered the new TV I had to remind him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always on time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, the gentleman set up my new laptop & printer making sure I could scan very important documents. Thank you guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we were really pleased with the service the Geek Squad rep gave us at our home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my Dell desktop computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad saves the day! Installation went really well. Very pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledge & respectful (of my tech inability)! Very much appreciate this service!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great TJ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent set up new computer in know time at all. That all forks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job, were very professional and showed up on time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Computer Set-Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicolas, a veteran Geek Squad tech, set up two computers efficiently and with professionalism. He was great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freak Squad agent installed my new Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a fine job, was very respectful. Very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast and friendly service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad took care of my new laptop quickly.

    I would recommend this to a friend
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