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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1687 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are pleased with the ease of use and smooth setup of their new computer or tablet, frequently praising the technicians' knowledge and efficiency. Positive feedback also highlights the professional and helpful service provided, including seamless data transfer and printer compatibility. A small number of customers mentioned challenges with scheduling.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,687 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Computer set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole procedure was seamless...David was wonderful...he thought of everything before I could even ask....The Geek squad is priceless...No one should be without it....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek squad team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech installed my computer and did an excellent job. Informative, knowledgeable, courteous and helpful with my questions during the install and offered resources needed for future issues. Great team of two!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad had my pc set up in a jiffy !:)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech guy that came out was very friendly efficient and nice ! :)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were helpful, knowledgeable and professional. They did an outstanding job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tower computer and updated operating system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switching to the new tower computer and updated operating system, data transfer, backup and printer setup was seamless thanks to the Geek Squad tech Daniel. Thank you Daniel for your expert knowledge and patience. Daniel made the whole process a perfect experience for us. We're very grateful to Geek Squad and to Daniel.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Computer Setup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job and finished before expected.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Geek Squad home computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent out my folders and set up My Outlook classic. Also answered all of my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad helped us set up new computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad associates, do a great job on getting your problems fixed, in a timely fashion. This outfit is a must, to get there yearly membership if you’re a beginner. Sincerely, Johnny Crist Sun City West

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Computer printer setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an amazing computer and printer set up went perfectly would definitely do that again with other devices

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad set up my computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Tech, Answered all my questions. Knowledgeable. Helped me understand my new computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Computer setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ernesto helped me. He was great. He was able to set up my computer and everything works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my computer quickly and efficien

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came and I had no clue what to do with the new computer. My daughter wanted a MacBook and I was unfamiliar. He took the computer and set me up with everything I needed and showed me everything I needed to know. I really appreciate the Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    laptop to printer setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    friendly, knowledgeable computer tech did an excellent job and gave very helpful tips

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    New Monitor Installed Quickly & Professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jake Ferguson ordered a new monitor for me & scheduled me to come back for the installation the next week. He was very professional & skilled & pleasant & I enjoyed his service in my home. I felt very comfortable with him & he did a great job for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great tv installers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a fantastic job, installing tv. They each had a job and did very effortless.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad installed my computer quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician from the Geek Squad was very knowledgeable and very friendly. He answered all of my questions. He set up my Dell Inspiron in record time, and it has worked great for very time. I definitely will buy from Best Buy again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell computer set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Diego Bonilla, the Geek Squad rep, that came to my house for my Dell computer set up was fantastic. I am very happy with the results of his service!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad was efficient and friendly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed a new computer and connected everything, made sure all of the programs transferred and he was very thorough and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Overall performance

    Rated 5 out of 5 stars

    My computer was professionally installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent is knowledgeable, efficient, and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very happy with all my service calls for Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solved my problem in less than 5 minutes. Impressed.

    I would recommend this to a friend
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