Customer Ratings & Reviews

My new computer is awesome, and the technician from the Geek Squad was extremely helpful and professional.

the agent installed my computer quikel and complete he knew what he was doing and he was polite

Flawless and smooth - my tech, Michael, from the Summerlin store in Las Vegas, was stellar! I always use the Geek Squad - they know their technology! Also, they are informative, patient and helpful!

The first appointment I had was cancelled by Best Buy. Do not know why. The young man who showed for my second appointment was kind and patient and had no problem answering my questions. He asked if I had purchased a new monitor also because the one I had was not compatible to the computer. I was not told I would need a new monitor. However, he searched the website to help me select the item I needed to complete my installation. I picked the item up that evening and called the next morning and he was able to come and install my printer and anything else I needed. He was very efficient.

Sam, the geek squad tech, was awesome! Computer setup done effectively and he was very knowledgable.

The tech, Gabriel, was friendly, very knowledgeable and very efficient. I asked a lot of questions during this installation and he patiently answered every one and went the extra mile in some of his commandments.

Ted was great. He made the whole set up process seamless . There is no question I will use Geek Squad in the future.. As someone who is not very tech savvy Ted was patient and explained the whole process.

Great computer. Windows 11. Efficient. I am satisfied with it.

My experience with the agent was great he was well versed on everything about computers

Works fine. Used at home instead of office. Nothing more to add except excellent follow up at my home by Geek.

The young man, Jake, that the Geek Squad sent to set up my new computer and transfer all information from my Windows 10 computer to the new Windows 11 computer I bought at Best Buy did an EXCELLENT job. I am loving my new computer !

Alrik is fantastic.. we have had him at our house 3 times.. Once to recover files and twice to setup new computers. He was very knowledgeable and informative! Went above and beyond what we expected. Alrik represents your company very well and you are lucky to have him... Give him a raise!

The whole procedure was seamless...David was wonderful...he thought of everything before I could even ask....The Geek squad is priceless...No one should be without it....

Great--my geek squad tech was early, thorough and patient with me

The Geek Squad person who set up my new iPad and linked same to my printer did a perfect job and was worth every penny.

The Geek squad did a great job setting up my new desktop computer. Very knowledgeable and professional.

The Geek Squad associates, do a great job on getting your problems fixed, in a timely fashion. This outfit is a must, to get there yearly membership if you’re a beginner. Sincerely, Johnny Crist Sun City West

The agents installed our computers very professionally.

The agents transferred everything from old to new computer for free. It is Windows 11 compatible and secure. It was on sale for a nice price. Plus I got a gift card. I love it!!

The agents set up my new computer & printer in very efficient manner. They showed me various things, answered any questions. They were very friendly, knowledgeable & efficient. Very appreciative of their help as I was able to get going myself right away after their help.