Customer Ratings & Reviews

Absolutely worth every penny I spent on this excellent crew. They not only hooked up all the computer components, but also instructed how to make the most efficient use of my purchase. I could never have completed this work without their expertise. Thank you Geek Squad.

Two agents set up my whole new computer system with monitor and surge protector and DVD player. They were so kind and attentive to my needs when bringing all my programs in and making my screen show all my familiar icons. I am 81 years old and could not have done this myself. They made the change a happy experience for me and I’m using my system with great ease. Best Buy can be very proud of these capable and kind young men.

The guys who installed our new tv were very professional, knowledgeable, and helpful. They cleared out all materials, e.g. boxes. We were very happy with this Geek Squad.

The technician from the Geek Squad was very knowledgeable and very friendly. He answered all of my questions. He set up my Dell Inspiron in record time, and it has worked great for very time. I definitely will buy from Best Buy again.

Geek Squad was great and efficient it’s the setup and data transfer.

The agent setup my CPU for window 11. and did a great job,

Really GREAT people, my sales man Richard was so patient when he was explaining my computer. He treated me like I as the only person in the store and as a senior, I really appreciated that.

They took me in with a very short time waiting for an appointmentment Fixed my issue in kess than 15 minutes I will always use the geek squad they are very friendly and knowledgeable

It was an amazing computer and printer set up went perfectly would definitely do that again with other devices

The agents were helpful, knowledgeable and professional. They did an outstanding job!

Diego Bonilla, the Geek Squad rep, that came to my house for my Dell computer set up was fantastic. I am very happy with the results of his service!

Bailey was great. Set up our new lap top and explained what he was doing as he went. He made suggestions as to what he thought fit our needs based on how we were using our old desk compter. Also explained how new HP lap top would be so much more efficient than what we were used to. Also explained security that wadd as included with the new unit. Very pleased with our set up experience!

The agent out my folders and set up My Outlook classic. Also answered all of my questions.

Shawn, the Geek Squad tech who set up my new HP computer, was extremely professional, helpful and most of all, very knowledgeable. He explained every step and answered all my questions.

The agent set up my computer ,put my apps that I wanted on and was very, patient and kind in helping me to learn how to get apps and delete my e-mails which were in the thousands.He was very helpful.

The tech was great! There were several problems arising from the fact that my former computer was so old. She knew how to fix the issues and in my view went way beyond what I would have expected. If ever I need a tech sent out again, send her!

Excellent Tech, Answered all my questions. Knowledgeable. Helped me understand my new computer.

The agent installed a new computer and connected everything, made sure all of the programs transferred and he was very thorough and friendly.

The tech guy that came out was very friendly efficient and nice ! :)

Ernesto helped me. He was great. He was able to set up my computer and everything works.