Customer Ratings & Reviews

I am in Awe of how fast the computer was set up and ready to use. I had really special treatment by the Geek Squad. They are very knowledgeable & they answered all my questions, and there were a lot. Later in the evening I spoke on the phone to a couple of Geek Squad techs that helped me with the final steps of putting the rest of the programming on my computer in order. These people are geniuses at what they do. They are patient & not out to add things onto the computer that I didn't & won't need to pay for. or use.

The technician was knowlegable and answered any questions I had. He updated my printer and and hooked it up with my notebook.

The Geek Squad installer set up the computer, monitor and printer expertly and efficiently. Made sure I understood all the basic functions and answered all my questions. The Geek Squad's reputation was the reason I bought all the components and installation from Best Buy.

The agent was prompt, professional, had my new computer up and running in no time. He answered all my questions and could not have done a better job.

technician was really quick. He explained everything so that I understood what was being done. Hooked up the wi-fi and printer/scanner.

Had my computer and system up and running in no time.

I had a very smooth installation of my new computer (this is my first laptop). All my questions were answered in an understandable way.

Geek Squard agent Robert Marmo was very helpful and considerate while completing the computer set up. Was patient for the many questions asked while explaining the new tech.

Geek Squad has helped me out on numerous occasions. The Geek Squad member I've had the last couple of times has been phenomenal. The Geek Squad member is patient/understanding and doesn't seem to mind if I've added a few more things to my list with regard to my computer. He'll also show and explain things to me which helps tremendously. He's helped me with my computer and TV.

The young man who came to my home to set up the computer was excellent. He was very polite and professional

Eric from Geek Squad was wonderful, has so much knowledge on installing and explaining the equipment. He installed my new computer and copy machine. He is an asset to Best Buy and to your customers.

I am SO glad I decided to buy my new computer at Best Buy and have the Geek Squad set it up! Best Buy was very efficient scheduling my appointment, and sent me checkoff lists beforehand to be ready for the appointment, and kept me updated with email reminders. The tech who arrived to set up everything was conscientious and did a wonderful job. He not only set it all up (computer, monitor, modem, printer), he also installed the anti-virus & Microsoft Word and gave me tips on using the new computer as well as Windows 11! He was great! I am SO happy I chose Best Buy and the Geek Squad!

Installed new computer system and new printer/scanner and showed me how to use them. Excellent service.

I have been extremely happy with my tablet. the geek squad person was very very helpful with setup. She answered all of our questions. The whole experience was perfect. Paulette Satterfield

the geek squad guy explained and set up my computer. felt relaxed and he showed me how to operate the new computer.

The Geei Squad technician was very professional and courteous, answer all my questions, and moved me equipment and made sure my computer system was working correctly.

The Geek Squad has been a life saver for me so many times. I have piece of mind knowing I have the plan for the Squad to come and help/fix any item I have. I'm liking my laptop. First time ever having one.

The agent did a great job setting up my computer. He covered all the bases and was extremely knowledgeable, professional and courteous. Everything works seamlessly. Highly recommended!!

The installer connected the new computer, associated software and answered all our questions. He was fast, accurate, and helpful. All done with a smile. Good job. Good guy.

The guy was very nice and really did a great job setting this up. Couldn't have asked for better service.