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Customer Ratings & Reviews

Customer reviews

Rating 2.6 out of 5 stars with 29 reviews

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Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

41%would recommend to a friend

Customers are saying

Customers consistently note that the cooling feature of the 1000 CFM Portable Indoor/Outdoor Evaporative Air Cooling Fan falls short in delivering adequate room cooling. Complaints about the water tank capacity arise due to the frequent need for refilling. Additionally, concerns are raised regarding the device emitting substantial humidity and heat into the surrounding air.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 29 reviews
  • Rated 5 out of 5 stars

    Great Cooler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a great job for cooling my bedroom down in these hot Summer nights. It is nice and portable. It also has a timer mode to with a remote .

    I would recommend this to a friend
  • Cons mentioned:
    Cooling, Humidity

    Rated 1 out of 5 stars

    Terrible, cheap, emits humidity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was very cheaply made , extremely hard to fill up with water and emitted so much humidity and heat into the air and actually heated up the bedroom

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A couple of reviews stated that it stoppped working almost right away. I thought they might have been the exceptions, but I liked the features of this cooler, so I got it anyway. It worked well at first, but then I noticed that the carpet was getting wet. I thought maybe I spilled the water, but then every day, the carpet was getting wetter and wetter until the carpet was so wet it was squishing. Well I had to admit the tank was leaking. I was unhappy because it worked well at first.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality, started leaking.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, it worked very well, so I was pleased. However, I kept having to fill the water tank. Then I noticed the carpet was damp. I thought perhaps I spilled some water when I was filling the tank. But after several days, the carpet was soaking wet! It was leaking. I should have read the reviews, but I thought my luck would be better. It wasn't.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Convienient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have been looking for one of these units with no hoses that need to go out the window. it makes it very convenient to move around the house. 3 speed setting is great and noise is very minimal. i gambled and bought 2 units and i am very pleased with them. its a no brainer if you are looking for this type of unit.

    I would recommend this to a friend
  • Cons mentioned:
    Cooling

    Rated 1 out of 5 stars

    disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in arid Colorado where swamp coolers work great; this unit was advertised to cool a decent size room, and it is weak at best. My ceiling fan does a better job than this portable swamp cooler!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Cooling, Humidity

    Rated 1 out of 5 stars

    Don’t buy this…..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy this, it’s doesn’t cool your room down and it feels very humid.

    No, I would not recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Hi There
      Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care newair

  • Cons mentioned:
    Cooling, Humidity

    Rated 1 out of 5 stars

    Terrible, just terrible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 'Cooling Unit' raised the temperature in my California office by 5 degrees and increased the humidity to a very uncomfortable level.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Cool enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sent this to my daughter in WA State. It works quite well until the humidity gets high and coolthen it was still better than not having any form of AC. She felt the the oscillator did not cover a wide enough range.

    I would recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for posting your comments in regards to this product. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair! newair

  • Cons mentioned:
    Cooling

    Rated 1 out of 5 stars

    New air cooler

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a defect piece, the cool air is not coming. It’s easy to use.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Humidity

    Rated 4 out of 5 stars

    It blows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a mini swamp cooler, which causes a bit of humidity inside. I do have to say that it is serving a purpose since the central AC is out of commission for the time being.

    I would recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for posting your comments in regards to this product AF-1000W. We highly appreciate your feedback. Thank you for choosing Newair. newair

  • Cons mentioned:
    Cooling

    Rated 1 out of 5 stars

    Not good at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dose not get room cool. I am not happy with it. I am not happy with it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Cooling

    Rated 1 out of 5 stars

    Not Worth It

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was like a big noisy fan. Adding the water did not make the air came out cooler. For the cost, might as well buy a portable AC unit.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    perfect for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exactly what we were looking for to cool our bedroom in the evenings without having to run the home A/C

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for small rooms.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our air conditioner broke down. We decided to buy this evaporative cooler it worked well for a small room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great unit so far.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cooler is definitely better than a regular fan, i just want to see on a real humid night how it works but so far surprisingly satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool in the Summer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to be cool in the summer on my patio and this is the answer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this for my son. He loves it. Good air movement. Really helped make his workplace more comfortable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good cooler but not what I was looking for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well but if what you are looking for is something very cold, it is not for you, even if you add ice.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Machine - No Pun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I have had no issues and it has not leaked once since my purchase a month ago. I have use it every single day too! My "BestBuy" of 2020

    I would recommend this to a friend
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