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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 143 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 12" 28-lb Portable Ice Maker's rapid ice production and ease of use, frequently praising its compact size and convenient portability. Many reviewers highlight the machine's generally good performance. However, some customers noted that the ice maker can be quite loud during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 143 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great icemaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. Had it for about a month. It still going

    I would recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for the 5-star review and for sharing your thoughts about your experience using your AI-100B. Thank you for choosing Newair! newair

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Ice Maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not sure what type of machine this was going to be. We were very surprised of the ease of use. Worked just as was stated in the information on the web site.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    NewAir Icemaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read reviews online and compared models. This New Air Ice maker was the only one close to the model that we had owned before. Thanks Best Buy !!!

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    It makes ice, what else can I say.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does it’s job, and as long as you remember to keep the water filled, it does a pretty good job!

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 4 out of 5 stars

    Great Little ice Maker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little ice maker. Makes ice so quick, I was impressed. Just wish it would keep them cold. It does a great job but to not have it in a warm area to make ice, it will melt fast or cubes will stick together, I keep dumping basket into a cooler or freezer and it really does the job.

    I would recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for sharing your thoughts about the unit AI-100SS. We highly appreciate your feedback. Thank you for choosing Newair. newair

  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Great little ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with this purchase. Makes ice quickly.

    I would recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for posting your comments in regards to this product AI-100S. We highly appreciate your feedback. Thank you for choosing Newair. newair

  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Nice alternative to buying gas station ice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I’m impressed. Ice production takes a hot minute to begin, but keeps going in a strong way. The ice is a little “wet” when it comes out (ie not super solid but not melted) so I just put it in the freezer. The only other downside is the noise…don’t put it near the bedroom if you’re a light sleeper. Overall, I do recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent for small office use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the ice maker is exactly as described . it is perfect for use in a small office or for an outdoor bar.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice Ice baby!! Works well. I'm sure the more expensive one probably makes ice faster. But good enough.

    I would recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for the 5-star review and for posting your comments in regards to this product. We highly appreciate your feedback. Thank you for choosing Newair. newair

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great investment!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new icemaker! Easy to use and works well.

    I would recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for taking the time to leave a review on your unit. Thank you for choosing NewAir! newair

  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little work horse! 3 different sizes of ice cubes! Fast

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best thing I ever bought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to buy this ice maker. It's awesome. My wife and I love it. So easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's awesome and easy to operate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes more time than stated to make ice but it's a great machine. Very quiet machine and I'm pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a loud noise sometimes I think it is the compressor but it sure does make a lot of ice that is no lie

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Great ice maker for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quickly make yummy, chewy ice! My husband loved it for Father's Day.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Excellent ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps up with anyone who uses ice constantly works great no issues!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ice production
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Barely Does the Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes ice at about the rate I use it during the day. The machine is loud and the ice is always melting, so if you move it to a freezer it will freeze in one big chunk unless you break it up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came two days ago and is working well and we now can stay ahead of the ice by putting it in our freezer while making more.

    I would recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for the 5-star review and for posting your comments in regards to this AI-100SS. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair! newair

  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    WIFE LOVES IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. make ice all day long really good for them RVs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we've had this one a couple of weeks and so far so good. We had one that looked exactly like it but had another brand name and it lasted for over 7 years. I hope this lone does as well.

    I would recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for taking the time to leave a review on your unit. Thank you for choosing Newair! newair

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