Customer Ratings & Reviews
- Model:
- AI-100SS
- SKU:
- 8966529
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the 12" 28-lb Portable Ice Maker's rapid ice production and ease of use, frequently praising its compact size and convenient portability. Many reviewers highlight the machine's generally good performance. However, some customers noted that the ice maker can be quite loud during operation.
This summary was generated by AI based on customer reviews.
Great Christmas gift
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will be giving as a Christmas gift. I'm sure he'll love it!!
I would recommend this to a friendBrand response from NewAir Team
Posted .Thank you for the 5-star review and for posting your comments in regards to this product. We highly appreciate your feedback. Thank you for choosing Newair.
- Cons mentioned:Noise level
there must be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this ice maker when the ice maker in my home refrigerator broke and my husband was unwilling / unable to fix it . It was fair while it lasted . One month past the year mark , it broke . I had been using it in my home office for the last year . Hard to clean . Easy to break . Loud .
No, I would not recommend this to a friend - Pros mentioned:Ice production
It's good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ices are much better than refrigerator's ice. Everything is good except for one thing. It looks like machine can't keep the ice and it makes continually. So, I always turn off the machine before sleep.
I would recommend this to a friendBrand response from NewAir Team
Posted .Thank you for the 5-star review and for sharing your thoughts about your experience using your AI-100R. Thank you for choosing Newair!
great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.makes ice fast so you don't run low works great home
I would recommend this to a friendBrand response from NewAir Team
Posted .Thank you for the 5-star review and for sharing your thoughts about the unit AI-100SS. Thank you for choosing Newair!
- Pros mentioned:Ice production
Happy wife, lots of ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes my wife happy so that makes me happy. Makes ice quickly but it also starts thawing immediately so you need to get it to the freezer. Overall a great purchase
I would recommend this to a friendBrand response from NewAir Team
Posted .Thank you for the 5-star review and for sharing your thoughts about your experience using your AI-100S. Thank you for choosing Newair!
- Pros mentioned:Ice production
One satisfied customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice machine was bought for a Birthday gift for my son n law and he loves it. Works perfectly and he loves that he can have ice in three different sizes.
I would recommend this to a friendBrand response from NewAir Team
Posted .Thank you for the 5-star review and for posting your comments in regards to this product AI-100SS. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Only worked well for a few weeks
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for a few weeks, then machine started making the same size cubes regardless of whether we selected small, medium, or large. Within about a month, the “add water” indicator stopped working. Within 6 months, the fan motor stopped working completely and ice maker is now useless.
No, I would not recommend this to a friendBrand response from NewAir Team
Posted .Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Nowhere Near Sonic Ice size.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay. Use good water. Not even close to Sonic ice and somewhat bulky. Even the smallest ice is pretty big.
No, I would not recommend this to a friendBrand response from NewAir Team
Posted .Thank you for posting your comments in regards to this product. We highly appreciate your feedback. Thank you for choosing Newair.
Automatic stop making ice does not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am hoping I can return this. The machine at the beginning was disappointing as the size of the ice cubes S, M, L were all the same. Still I used it for the past month thinking it had to break in. It's worse now. The ice keep producing though the basket is full. It's producing ice and backing up what makes the ice. I expected so much more and this has been a mistake. I'm hoping Best Buy does the right thing and I can be refunded. $260 waste. I wish I didn't have to say all of this but it's true.
No, I would not recommend this to a friend- Pros mentioned:Ice production
Ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Looks good and makes ice quickly. I love this machine. I would recommend it to anybody that needs an ice maker.
I would recommend this to a friend Portable Ice Maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this machine but after it fills the bucket one time I have to unplug it to reset it so it will continue to make ice. Another disadvantage for me is that it is heavy and I have to lift it from one place to another to use it.
I would recommend this to a friendBrand response from NewAir Team
Posted .Thank you for sharing your thoughts about your experience using your AI-100R. Thank you for choosing Newair!
Great ice maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since my last one Broke and wat better from my last one
I would recommend this to a friend- Pros mentioned:Ice production
spectacular
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is something my family loves when weather is hot! Three different size ice cubes
I would recommend this to a friendBrand response from NewAir Team
Posted .Thank you for the 5-star review and for posting your comments in regards to this product. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
- Pros mentioned:Ice production
NewAir - 28 lb Ice Maker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Fast and great ice! Would definitely buy again!
I would recommend this to a friend - Pros mentioned:Ice production
Great ice machine!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this ice machine! Love the different sizes and fast!
I would recommend this to a friendBrand response from NewAir Team
Posted .Thank you for the 5-star review, we appreciate your feedback and we are glad you enjoy using the unit AI-100R. Thank you for choosing Newair!
- Pros mentioned:Ease of use
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing! I love this ice maker. It's so easy to use.
I would recommend this to a friend - Pros mentioned:Ice production
New air icemaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.awesome product, makes ice quick and in different sizes
I would recommend this to a friendBrand response from NewAir Team
Posted .Thank you for posting your comments in regards to this Newair product. We highly appreciate your feedback. Thank you for choosing Newair.
- Pros mentioned:Ice production
Best ice maker
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it makes ice every time. Would recommend buying one
I would recommend this to a friendBrand response from NewAir Team
Posted .Thank you so much for taking the time to leave us this amazing review on the Newair Product AI-100R. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the machine a little over a year and the metal inside that would create the ice started to rust! Called the company and they wanted me to pay 50 dollars for a replacement (that I would have to replace on my own). It would constantly leak from the bottom of the machine, and very difficult to clean the inside of the reservoir.
No, I would not recommend this to a friendLost drain plug, can’t fill
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly but the small drain plug cap came off and I can’t find a replacement so I can’t fill it with water.
I would recommend this to a friendBrand response from NewAir Team
Posted .Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care