Customer Ratings & Reviews
- Model:
- AWR-460DB
- SKU:
- 1099062
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 3.7 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are impressed with the dual zone temperature control and quiet operation of this wine cooler. Many appreciate the size and design, finding it fits well in their kitchens and enhances the aesthetic. However, some customers have noted concerns about the sturdiness and quality of the wooden shelves. A small number of users reported issues with the compressor.
This summary was generated by AI based on customer reviews.
Condensation leak after 4 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The shipping was very fast and was able to install it into designated space in kitchen cabinets with no problems. 4 months went by and noticed water on our new kitchen floor. Condensation was leaking for a long time and warped my brand new cabinets. Trying to get geek squad to fix it now. Will update.
No, I would not recommend this to a friendDamaged product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received twice and damaged both times. Had to load up on my truck and return. What a nightmare. 2 nd time damaged very lightly and just decided to try and fix myself because I didn’t want to load and return fir the second time. Extremely dissatisfied. If I had to buy again I would say HECK NO!
No, I would not recommend this to a friendStopped working after 8 weeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working 8 weeks after purchase. Besides that, for almost $1000, you'd think the light would come on when door opened, nope.
No, I would not recommend this to a friendBrand response from NewAir Team
Posted .Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution. We hope to hear from you soon.
Best Regards,
Customer Care
Great wine fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Works as advertised! Keeps wine cool and looks great!
I would recommend this to a friend- Pros mentioned:Noise level
Nice love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My first one came with a dent on the door, back to Best Buy and received another one within 3 days ( impressive service ) Like some other mentioned it would be better to have the coldest at the bottom, very quiet no noise . I would recommande it nice unit .
I would recommend this to a friend - Cons mentioned:Compressor
Doesn’t last
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered this just over a year ago. Worked great but now will not hold the temp on either level. Compressor appears to be failing after only a year. Sorely disappointed after having spent over $1000 on this unit.
No, I would not recommend this to a friendBrand response from NewAir Team
Posted .Thank you for contacting Newair. For assistance please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. We are available Monday - Friday 8:00 am -5:00 pm standard pacific time. Best Regards, Customer Care
