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Customer Ratings & Reviews

Your price for this item is $1,124.99

Customer reviews

Rating 3.9 out of 5 stars with 53 reviews

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  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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74%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-53 of 53 reviews
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Absolutely love it. Definitely would purchase again.

    I would recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for the 5-star review and for posting your comments in regards to this product AWB-360DB. We highly appreciate your feedback. Thank you for choosing Newair. newair

  • Rated 5 out of 5 stars

    frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for taking the time to leave a review on your unit. Thank you for choosing Newair! newair

  • Rated 5 out of 5 stars

    Perfectly fits all my wine and beers

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly fits all my wine and beers and very less noise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wet bar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Brandon provides great service. Thank you

    I would recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for the 5-star review and for sharing your thoughts about the unit AWB-360DB. Thank you for choosing Newair! newair

  • Rated 5 out of 5 stars

    Great cooler

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design and good quality reasonable price shipping was fast

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst buying experience EVER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product doesn’t work at all. Product also came in with dents and scratches all over it. I had to keep it in my rental home until my new home was done being built. Once completed, I went to unbox the item and realized it doesn’t work. Now Best Buy won’t return the item because it was Past 14 days. Then the store manager hung up on me 3 times.

    No, I would not recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution. We hope to hear from you soon. Best Regards, Customer Care newair

  • Rated 5 out of 5 stars

    Nice wine fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks good. Has dual temperature controls. Broad range of temperature settings. I like mine chilled, she likes her’s cold.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It was damaged, sent it back.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was damaged, so cannot honestly rate the product. Sent it back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't bother with this. Works well for maybe a year then the issues begin. Customer service is horrible and it would be more cost effective to just buy a new one than replace parts

    No, I would not recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Hi There
      Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care newair

  • Rated 1 out of 5 stars

    If it quits working it is Junk - Not Repairable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase one of these 3 years ago, it only has a 1-year warranty. It quit cooling and took it to an appliance repair shop. It has some sort of refrigerant leak and the refrigerant is flammable, so the unit is not repairable at a local level. The NewAir person I spoke to said the cooler is designed to last 5 years. Not a very good value nor very environmentally sustainable.

    No, I would not recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Hi There
      Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Karen. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care newair

  • Rated 1 out of 5 stars

    had for 2 years stopped cooling

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this 10/2022, warranty expired 10/2024. stopped working 12/2024. I would not reccomend spending $800 dollars for it to not last. Il going to contact the manufacrurer because this is crazy. ive had other fridges in my house over 10 years and they still going strong. Buy another brand.

    No, I would not recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care newair

  • Rated 2 out of 5 stars

    won't last

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was running great until year 5 after my extended warranty ended. It broke almost to the date the after my warranty expired.

    No, I would not recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any further assistance with your unit or have any questions please give us a call at 855-963-9247 select customer service. Best Regards, Customer Service newair

  • Rated 1 out of 5 stars

    Cheaply made and would not buy again.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My compressor went bad after 18 months. Wouldn't buy again at this price point.

    No, I would not recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care newair

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