Customers are satisfied with the temperature control, attractive appearance, dual zone functionality, and adjustable shelves of the 24" Built-in Dual Zone Wine and Beverage Fridge. However, some customers have expressed concerns about the noise level of the compressor and the overall durability of the product. Additionally, a few customers feel that the wine rack size limits the storage capacity.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-53 of 53 reviews
Rated 5 out of 5 stars
Great purchase
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent product. Absolutely love it. Definitely would purchase again.
I would recommend this to a friend
Brand response from NewAir Team
Posted .
Thank you for the 5-star review and for posting your comments in regards to this product AWB-360DB. We highly appreciate your feedback. Thank you for choosing Newair.
Rated 5 out of 5 stars
frig
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
great product!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend
Brand response from NewAir Team
Posted .
Thank you for taking the time to leave a review on your unit. Thank you for choosing Newair!
Rated 5 out of 5 stars
Perfectly fits all my wine and beers
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfectly fits all my wine and beers and very less noise
I would recommend this to a friend
Rated 5 out of 5 stars
Wet bar
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product. Brandon provides great service. Thank you
I would recommend this to a friend
Brand response from NewAir Team
Posted .
Thank you for the 5-star review and for sharing your thoughts about the unit AWB-360DB. Thank you for choosing Newair!
Rated 5 out of 5 stars
Great cooler
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice design and good quality reasonable price shipping was fast
I would recommend this to a friend
Rated 1 out of 5 stars
Worst buying experience EVER!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Product doesn’t work at all. Product also came in with dents and scratches all over it. I had to keep it in my rental home until my new home was done being built. Once completed, I went to unbox the item and realized it doesn’t work. Now Best Buy won’t return the item because it was Past 14 days. Then the store manager hung up on me 3 times.
No, I would not recommend this to a friend
Brand response from NewAir Team
Posted .
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution. We hope to hear from you soon. Best Regards, Customer Care
Pros mentioned:
Temperature control
Rated 5 out of 5 stars
Nice wine fridge.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It looks good.
Has dual temperature controls.
Broad range of temperature settings.
I like mine chilled, she likes her’s cold.
I would recommend this to a friend
Rated 1 out of 5 stars
It was damaged, sent it back.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was damaged, so cannot honestly rate the product. Sent it back.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Terrible product
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Don't bother with this. Works well for maybe a year then the issues begin. Customer service is horrible and it would be more cost effective to just buy a new one than replace parts
No, I would not recommend this to a friend
Brand response from NewAir Team
Posted .
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Cons mentioned:
Durability
Rated 1 out of 5 stars
If it quits working it is Junk - Not Repairable
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchase one of these 3 years ago, it only has a 1-year warranty. It quit cooling and took it to an appliance repair shop. It has some sort of refrigerant leak and the refrigerant is flammable, so the unit is not repairable at a local level. The NewAir person I spoke to said the cooler is designed to last 5 years. Not a very good value nor very environmentally sustainable.
No, I would not recommend this to a friend
Brand response from NewAir Team
Posted .
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Karen. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Cons mentioned:
Durability
Rated 1 out of 5 stars
had for 2 years stopped cooling
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this 10/2022, warranty expired 10/2024. stopped working 12/2024. I would not reccomend spending $800 dollars for it to not last. Il going to contact the manufacrurer because this is crazy. ive had other fridges in my house over 10 years and they still going strong. Buy another brand.
No, I would not recommend this to a friend
Brand response from NewAir Team
Posted .
Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care
Cons mentioned:
Durability
Rated 2 out of 5 stars
won't last
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
was running great until year 5 after my extended warranty ended. It broke almost to the date the after my warranty expired.
No, I would not recommend this to a friend
Brand response from NewAir Team
Posted .
Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any further assistance with your unit or have any questions please give us a call at 855-963-9247 select customer service. Best Regards, Customer Service
Rated 1 out of 5 stars
Cheaply made and would not buy again.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
My compressor went bad after 18 months. Wouldn't buy again at this price point.
No, I would not recommend this to a friend
Brand response from NewAir Team
Posted .
Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care