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Customer Ratings & Reviews

NewAir - 32-Bottle Wine Cooler - Stainless steel-Front_Standard

Customer rating

Rating 3.9 out of 5 stars with 23 reviews

83%
would recommend to a friend

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Cons

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Customer ratings & reviews

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Page 1, showing1-20 of 23 Reviews
  • Rating: 1 out of 5 stars

    Don't Buy It

    Posted
    csw1
    • My Best Buy® MemberMember

    We purchased this item less than six months ago. It has already quit cooling. Called New Age and they sent us a part that they said might fix it and is easy to install. Well it requires an electrician. Called them back and they said we could ship it back at our expense and they would either repair it or send us a new one. We asked for a manager as it would be very expensive to send back and I think they should pay the shipping. We were told there was no manager available. We have since called three more times and ask for a manager and guess what there is never one there so we still have the thing and it doesn't work.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Wine Cooler

    Posted
    RonV

    The NewAir AW-321ED wine cooler we received a few days ago (only 3 days after I ordered it) is almost perfect. It seems to be very well-made, has dual temperature zones ranging from 46 to 66 degrees, holds enough bottles (32) for my wife and me, and looks great with the wooden shelves and good-looking exterior. It was very easy to install, runs quietly, and the temperatures are consistent (only varying about 1 degree). Larger bottles only fit on the bottom and not on the wooden shelves.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    It's a good product, but could be much better

    Posted
    atrain78
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I checked many reviews to decide on getting a wine fridge and this one won. The unit is aesthetically nice and looks great. It's pretty quiet and dual-zone is awesome! My complaints are that the racks don't allow for a normal bottle of Chardonnay which are slightly thicker so the rack spacing could be a lot better. Lastly, one of my cooling units died! Really bitter about that but New-Air is taking care of the issue!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Wine Fridge!

    Posted
    Greyman55
    • Verified PurchaserVerified Purchase

    Recently purchased this Wine Refrigerator from Best Buy online. Item was promptly shipped and arrived in perfect condition. This two section cooler keeps the wine at a consistent temperature and runs very quietly. The fit and finish of this appliance is very nice and it looks great in my dining room. If I have one criticism it's the racks don't hold longer bottles. Very pleased with this purchase!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Whisper quiet, and perfect temp settings

    Posted
    Paul

    Ordered from Best Buy on-line and had it delivered to the house. It arrived in perfect shape. White wine setting has settled at 47 degrees and red wine is at 55 degrees. It took a few hours to reach the correct temps, but it is easily maintaining the temps and it is whisper quiet.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Had to send back

    Posted
    CuriousinVA
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We received this wine cooler on a Friday. It looked great, felt solid and was quiet. Cooled down quickly. Unfortunately, that night, one side stopped cooling. We could hear the fanning running and even tried unplugging it and waiting overnight before plugging it back in, but it would not cool down. On Monday, we made arrangements to return it.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    GREAT WINE FRIDGE

    Posted
    BESTBUYWINO
    • My Best Buy® Elite Plus MemberElite Plus Member

    THIS IS A GREAT DUAL ZONE WINE FRIDGE. ITS QUIET AND KEEPS OUR WINE AT THE RIGHT TEMPERATURE. OTHER REVIEWS HAVE MADE MENTION THAT LARGER BOTTLES LIKE A PINOT NOIR WILL NOT FIT WELL. I FOUND THAT THE 4 BOTTOM SLOTS WORK REALLY WELL FOR BIGGER BOTTLES. THE OTHER SHELVES WILL WORK ALSO IF YOU INSERT ONE BOTTLE ONE DIRECTION AND ONE THE OTHER.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice two zone wine fridge

    Posted
    Bookguypdx
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is good wine fridge, love the temp controls are on the outside. I had a small problem getting the handles attached, but all good now. As far as I can tell so far the shelves, being wood is great, don't seem to be removable, to make way for some bigger bottles.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great free standing wine fridge

    Posted
    suzbk
    • My Best Buy® Elite MemberElite Member

    This wine fridge works and looks as advertised. It installs easily, and went to the temps (two independent temp options) I set very quickly. I would recommend this wine fridge to others.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    NOT WORTH BUYING

    Posted
    bestbuyshawn
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Don't buy it it's gonna break within ah month and the geek squad not gonna due a home repair they say it's a carry in item I And this is my second one I brought nit a good item at ALLLLLLLL...........

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    It’s good for the cost

    Posted
    CJH1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    There are much better coolers available but for what you pay it’s ok. The construction is a little poor I.e the shelves are not great and the finish looks very cheap. Overall not to bad

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Value?

    Posted
    Allm
    • Verified PurchaserVerified Purchase

    I believe that you can easily get a better value cooler for less than half the cost. Takes for ever to cool inside lightt is dull. And not good space for over sized bottles sparkling wines etc

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent wine fridge for home

    Posted
    EMCS91
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Super quiet, and perfect size. Hold the correct amount of wine that it's says it holds. If you bottle is big there is a space in the bottom for bigger bottles. So far is doing its job.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    So far so good

    Posted
    ChrisATX
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I've heard this is loud, but it isn't louder than my dishwasher or my ice maker so have no complaints here. I was able to truly fit all bottle easy and the two zones are awesome.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Wine Refrigerator

    Posted
    Diva
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This wine refrigerator is a Great Addition to my Home Bar!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great cooler for the price

    Posted
    mtnbound
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Not a wine drinker, so was looking for a good quality wine cooler that could handle both red and white wines for our guests without spending a fortune. This one fits the bill!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great product

    Posted
    Dtez
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Better than expected. Looks really nice in my kitchen... love the double doors.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Item is exactly what we needed.

    Posted
    Hump
    • Verified PurchaserVerified Purchase

    This is a must buy item if you like white and red wines. The controls are on the outside of the unit, making it very easy to operate.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Enjoy dual temp

    Posted
    Melhat
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Sleek looking. Wine is cold. Led lighting make wine refrigerator look nice.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Wine cooler

    Posted
    Merrill
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Dual zone for wine. Great look, double doors for quick access

    I would recommend this to a friend