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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 3.3 out of 5 stars with 94 reviews

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Rating by feature

  • Value

    Rating 3.3 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

56%would recommend to a friend

Customers are saying

Customers consistently note the excellent ice quality produced by the 44lb. Nugget Countertop Ice Maker, frequently praising its ease of use. However, some users report concerns regarding the noise level and the machine's long-term reliability, with some experiencing malfunctions or leaks. A few customers also mention challenges related to refilling the water tank.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-94 of 94 reviews
  • Rated 1 out of 5 stars

    Sad....

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one lasted 3-4 months using bottled water. 2nd one would work after resetting the ice full detector, from the start.. For the price, expected a lot more.

    No, I would not recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Kevin. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care newair

  • Rated 1 out of 5 stars

    Quit after a year old

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only lasted a year. Doesn’t make ice anymore. Just cycles running water

    No, I would not recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any further assistance with your unit or have any questions please give us a call at 855-963-9247 select customer service. Best Regards, Customer Service newair

  • Rated 5 out of 5 stars

    Exceptional

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Ice Machine is Phenomenal and surpasses all the other names on the market.

    I would recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for the 5-star review and for posting your comments in regards to this product NIM044BS00. We highly appreciate your feedback. Thank you for choosing Newair. newair

  • Rated 1 out of 5 stars

    No impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with ice maker. It’s loud and takes a long time to make a batch of ice. Then if we put it in bags it clumps up. We thought return policy was 30 days and it was 14 days, missed it by 2 days.

    No, I would not recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Hi There
      Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Kevin. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care newair

  • Rated 5 out of 5 stars

    It’s fast & easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is so much better than the opal profile

    I would recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for the 5-star review and for sharing your thoughts about your experience using your NIM044BS00. Thank you for choosing Newair! newair

  • Rated 5 out of 5 stars

    Nugget Ice Maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works flawlessly. I have no complaints.

    I would recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for the 5-star review and for posting your comments in regards to this NIM044BS00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair! newair

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. Enjoying the Ice very much. TY

    I would recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for the 5-star review and for posting your comments in regards to this product NIM044BS00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair! newair

  • Rated 1 out of 5 stars

    Self-Cleaning doesn't work

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine is loud and the self cleaning feature doesn't actually clean. Still has a bad build up in the machine.

    No, I would not recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Hi There
      Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Kevin. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care newair

  • Rated 1 out of 5 stars

    Not working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a month and a couple days and does not work. Worked for only a month.

    No, I would not recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Hi There
      Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Kevin. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care newair

  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Awesome nugget ice maker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the machine. It produces ice really well. My only criticism is that the front door comes apart if you pull on it wrong too hard, but it does go back together really easy.

    I would recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for taking the time to leave a review and for sharing your thoughts about the unit. Thank you for choosing Newair! newair

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Easy and Works Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was delivered quickly and was easy to install. It fits very well on the counter and under countertops without taking up room. Works great and is easy to use.

    I would recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for the 5-star review and for sharing your thoughts about your experience using your NIM044BS00. Thank you for choosing Newair! newair

  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Pleased with this purchase!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really helps the team stay refreshed and happy during meetings and deadlines. Nothing like a cool drink to wake us up!

    I would recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for the 4-star review and for posting your comments in regards to this NIM044BS00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair! newair

  • Rated 5 out of 5 stars

    Rosie

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my husband’s business. The size and efficiency is epic!.. money well spent

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Stopped working. Too expensive.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too expensive for something that doesnt last long at all. Stopped working.

    No, I would not recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Hi There
      Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Kevin. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care newair

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