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Customer Ratings & Reviews

Your price for this item is $302.49

Customer reviews

Rating 3.9 out of 5 stars with 29 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

66%would recommend to a friend

Customers are saying

Customers enjoy the high-quality, clear ice produced by the 45 lbs. Portable Countertop Clear Ice Maker with FrozenFall Technology, and find it easy to use and clean. The ice maker's speed is also frequently praised. While some users noted some level of noise during operation, the majority of feedback focuses on the positive aspects of ice production and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-29 of 29 reviews
  • Rated 3 out of 5 stars

    Ken r

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes ice as advertised but at a slow rate. Ended up returning it.

    No, I would not recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Hi There
      Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care newair

  • Rated 5 out of 5 stars

    Tabletop icemaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter absolutely loves her I've maker. Now I'm going to have to buy myself one.

    I would recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for the 5-star review, we appreciate your feedback and we are glad you enjoy using the NewAir - 45 lbs. Portable Countertop Clear Ice Maker. Thank you for choosing Newair! newair

  • Rated 5 out of 5 stars

    Ice maker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ice maker works great. Makes lots of ice in a short period of time

    I would recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for the 5-star review and for posting your comments in regards to this product. We highly appreciate your feedback. Thank you for choosing Newair. newair

  • Rated 2 out of 5 stars

    Slow ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice making process is very long. Would not work for a gathering since ice would not accumulate.

    No, I would not recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Hi There
      Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Kevin. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care newair

  • Rated 1 out of 5 stars

    Good if you only want ice for 6 months.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within 6 months. Was running fine, then BOOM. A loud sound and now it doesn't turn on.

    No, I would not recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care newair

  • Rated 2 out of 5 stars

    Lasted 11 minths

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted less than one year before it died. Decent while it worked, it’s just junk.

    No, I would not recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Kevin. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care newair

  • Rated 1 out of 5 stars

    STAY AWAY

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud, not user friendly, ice came out in one brick-returned

    No, I would not recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care newair

  • Rated 2 out of 5 stars

    Not a fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan that the ice doesn’t break up. It also gets really dirty really easily.

    No, I would not recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Hi There
      Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care newair

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Prized possession

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate refrigerator ice. I don't like the taste or the odor or the look. I never use the icemaker in my freezer any longer. I love this icemaker. This icemaker is one of my prized possessions. If it ever fails permanently, I will buy another. Just a large plain glass of water over these sparkly clear ice cubes is so refreshing that I've increased my water consumption significantly. We have run it continuously day and night for four years. My wife has pica because of iron deficiency anemia and refuses to see a doctor but the main side effect is craving ice for chewing! I use the ice for beverages while she eats the ice all day long. My wife is definitely sweet but she's also nuts!

    I would recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for the 5-star review and for sharing your thoughts about your experience using your NIM045SS00. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair! newair