Customer Ratings & Reviews
- Model:
- NIM045SS00
- |
- SKU:
- 6495899
Customer reviews
Rating 3.9 out of 5 stars with 29 reviews
(29 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers enjoy the high-quality, clear ice produced by the 45 lbs. Portable Countertop Clear Ice Maker with FrozenFall Technology, and find it easy to use and clean. The ice maker's speed is also frequently praised. While some users noted some level of noise during operation, the majority of feedback focuses on the positive aspects of ice production and ease of use.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Ken r
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes ice as advertised but at a slow rate. Ended up returning it.
No, I would not recommend this to a friendBrand response from NewAir Team
Posted .Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Rated 5 out of 5 stars
Tabletop icemaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter absolutely loves her I've maker. Now I'm going to have to buy myself one.
I would recommend this to a friendBrand response from NewAir Team
Posted .Thank you for the 5-star review, we appreciate your feedback and we are glad you enjoy using the NewAir - 45 lbs. Portable Countertop Clear Ice Maker. Thank you for choosing Newair!
Rated 5 out of 5 stars
Ice maker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice maker works great. Makes lots of ice in a short period of time
I would recommend this to a friendBrand response from NewAir Team
Posted .Thank you for the 5-star review and for posting your comments in regards to this product. We highly appreciate your feedback. Thank you for choosing Newair.
Rated 2 out of 5 stars
Slow ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice making process is very long. Would not work for a gathering since ice would not accumulate.
No, I would not recommend this to a friendBrand response from NewAir Team
Posted .Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Kevin. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Rated 1 out of 5 stars
Good if you only want ice for 6 months.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within 6 months. Was running fine, then BOOM. A loud sound and now it doesn't turn on.
No, I would not recommend this to a friendBrand response from NewAir Team
Posted .Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care
Rated 2 out of 5 stars
Lasted 11 minths
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted less than one year before it died. Decent while it worked, it’s just junk.
No, I would not recommend this to a friendBrand response from NewAir Team
Posted .Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Kevin. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Rated 1 out of 5 stars
STAY AWAY
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loud, not user friendly, ice came out in one brick-returned
No, I would not recommend this to a friendBrand response from NewAir Team
Posted .Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care
Rated 2 out of 5 stars
Not a fan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan that the ice doesn’t break up. It also gets really dirty really easily.
No, I would not recommend this to a friendBrand response from NewAir Team
Posted .Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
- Pros mentioned:Ice quality
Rated 5 out of 5 stars
Prized possession
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hate refrigerator ice. I don't like the taste or the odor or the look. I never use the icemaker in my freezer any longer. I love this icemaker. This icemaker is one of my prized possessions. If it ever fails permanently, I will buy another. Just a large plain glass of water over these sparkly clear ice cubes is so refreshing that I've increased my water consumption significantly. We have run it continuously day and night for four years. My wife has pica because of iron deficiency anemia and refuses to see a doctor but the main side effect is craving ice for chewing! I use the ice for beverages while she eats the ice all day long. My wife is definitely sweet but she's also nuts!
I would recommend this to a friendBrand response from NewAir Team
Posted .Thank you for the 5-star review and for sharing your thoughts about your experience using your NIM045SS00. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!












