Customer Ratings & Reviews
- Model:
- NEC500WH00
- SKU:
- 6461549
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the 470 CFM Evaporative Air Cooler and Cooling Fan with CycloneCirculation for its user-friendly design and remote control operation. However, some customers have expressed concerns about its cooling capabilities and noise level, with comments suggesting that it may not provide sufficient cooling and can become quite loud after prolonged use.
This summary was generated by AI based on customer reviews.
Not cooling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay for a fan but provides no cooling. I've tried multiple different settings and ways to use it. I was one day short on being able to return. Didn't realize Best Buy's return policy was so short.
No, I would not recommend this to a friendBrand response from NewAir Team
Posted .Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Karen. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Two duds in a row
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DON'T WASTE YOUR MONEY! Bought one of these from HD and the water bin was cracked, unable to use at all and had to return it. Saw a lower price on BB and purchased, in less than a month it stopped working altogether. I used it maybe 6 times, just ridiculous.
No, I would not recommend this to a friendBrand response from NewAir Team
Posted .Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Not cooler
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good for cooling the room, it is just a fan! Not a cooler
No, I would not recommend this to a friendBrand response from NewAir Team
Posted .Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care
Dont buy not worth $200
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The water tank goes through really fast. If i fill it up right before i go to sleep its empty by moring and on these hotter days ig makes the room humid and not cool
No, I would not recommend this to a friendBrand response from NewAir Team
Posted .Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Mighty mouse
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a very small studio and it made it so humid and didn’t actually cool my place at All
No, I would not recommend this to a friendBrand response from NewAir Team
Posted .Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Don't buy was of money and time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work at all. Didn't make my room any cooler at all.
No, I would not recommend this to a friendBrand response from NewAir Team
Posted .Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Oversized
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was returned due to the fact too big and wasn’t needed
No, I would not recommend this to a friendBrand response from NewAir Team
Posted .Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
- Pros mentioned:Cooling, Ease of use
Very good product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works really well to blow cool air on me at night. The water runs out in the early morning, but by that time plain air blowing is just fine. I really like the way it oscillates very quietly, and the remote is great! One really important feature to me is that it's very easy to clean.
I would recommend this to a friendBrand response from NewAir Team
Posted .Thank you for the 5-star review and for posting your comments in regards to this product. We highly appreciate your feedback. Thank you for choosing Newair.
- Pros mentioned:Cooling, Fan
Newair is great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do love this product it works very well and I also realize that you can just use the fan option to dry it out a little bit so it does not smell like fish but running it on the third setting you have to change the water every 6 hours
I would recommend this to a friendBrand response from NewAir Team
Posted .Thank you for the 5-star review and for sharing your thoughts about your experience using your NEC500SI00. Thank you for choosing Newair!
- Pros mentioned:Cooling
Hot personal cooler, cool room cooler.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good for personal cooler in 95 degree plus rooms. Work good for a room cooler 95 degrees and cooler with ice. The cooler the room the better it cools. I wish the ice water would blow out cooler than 78° in hot temperature's and last longer.
I would recommend this to a friendBrand response from NewAir Team
Posted .Thank you so much for taking the time to leave us this amazing review on the Newair Product NEC500SI00. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
- Cons mentioned:Noise level
Waste of Money
Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My small $40 Vornado fan works and cools better than this. Bad investment, bulky, noisy, and too inconvenient to use. Gave it a few weeks to give it a chance to cool our room and used the i e pack and all. Bestbuy should try testing products before even selling these so-called evaporative cooling fans. It just made the room humid bit still hot. And we live in California so should be ideal for this product. Complete waste of money. Buyer beware! Just saying.
No, I would not recommend this to a friendBrand response from NewAir Team
Posted .Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
- Pros mentioned:Ease of use
Not a good deal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not blow cold air. Was simple and easy to set up.
No, I would not recommend this to a friendBrand response from NewAir Team
Posted .Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care