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Customer Ratings & Reviews

Customer reviews

Rating 2.7 out of 5 stars with 18 reviews

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Rating by feature

  • Value

    Rating 2.5 out of 5 stars

  • Quality

    Rating 2.6 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

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Cons mentioned filter

39%would recommend to a friend

Customers are saying

Customers admire the Frigidaire 2-in-1 Personal Evaporative Air Cooler and Fan for its compact size and portability. However, several customers have expressed disappointment with its cooling capabilities, stating that it provides minimal relief.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-18 of 18 reviews
  • Cons mentioned:
    Cooling

    Rated 3 out of 5 stars

    I now own 2 items from this brand. It’s dependable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set-up is great and very easy when you read the manual with great focus. The remote makes it so comfortable and cozy when ready for bed. The 3 speed help keep the options open with ease. The size and compact design make it cozy in my bedroom with white like walls and bedding decor. NICE! The air quality is not much to speak about. The 3 speeds is fine but it’s a good extra source of air ADDED to a a low speed fan. It’s a cooler not an AC!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for what it needs to do.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the past few years we've needed an AC system in the office as it has four computers and an HDTV and is the furthest away from the AC unit for the house. The small "portable" AC system we've been using has a bulky vent hose that goes into the window and it's always been a hassle to keep that vent plate secured and air-tight. And, no, a windowsill unit is not possible. Needless to say, we do not have that problem with this air cooler system. It is truly a portable system, no vent hose needed, and the only thing we have do is change out the ice pack and add water. The timer is a great feature as we don't have to have everything running all day and night. We can turn it on for a limited period and it shuts itself off. While it does not "cool" everything like an AC unit, it is still does a better job than a whole bunch of fans.

    I would recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for taking the time to leave a review on your unit. Thank you for choosing Newair! newair

  • Cons mentioned:
    Cooling

    Rated 1 out of 5 stars

    Ac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My room ain’t cold at all I was a waste of my money I need a real air conditioner maybe for the window

    No, I would not recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for contacting Newair.If you have any questions feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care newair

  • Rated 5 out of 5 stars

    Frigidaire 0.8 Gal Tank cooler

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product still works like a champion perfectly well through the summer. I have no complaints.

    I would recommend this to a friend
  • Cons mentioned:
    Cooling

    Rated 1 out of 5 stars

    No way, no how!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a small room and I let this thing run for 3 days constantly changing the water and the ice packs and never once did I get any relief from the heatwave that was going on at the time of purchase. Finally I had enough and sadly just returned it. So I’m Still on the look out for a GOOD portable AC unit

    No, I would not recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Hi,Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
      Best Regards,
      Customer Care newair

  • Cons mentioned:
    Cooling

    Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item not great , does not help much , room still warm .

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not Satisfied

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 13'x 10' room. I just received it and I am some what disappointed. Unless it's direction is straight to you, its not much relief. The air doesn't blow hard enough and that's on high speed setting. Is 3 speed. I didn't know where or how but it leaked water. Seamed to happen when I turned the lock to water bin. I wish to return it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Cooling

    Rated 2 out of 5 stars

    fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only gets air , never air aonditioned . Feel disappointed . I wont recommend it to anyone

    No, I would not recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for contacting Newair.If you have any questions feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care newair

  • Rated 2 out of 5 stars

    Not that good product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for small room but I didn’t liked the product much.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn’t get that cold

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luke warm air blows. Not that great of a product. Maybe I don’t know how to use it but it never cooled the room

    No, I would not recommend this to a friend
  • Cons mentioned:
    Cooling

    Rated 1 out of 5 stars

    Provides very little cooling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning this air conditioner. Provided very little cooling relief. Definitely not worth the $100 I paid.

    No, I would not recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Hi,Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
      Best Regards,
      Customer Care newair

  • Rated 5 out of 5 stars

    A great air cooler

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i ordered this product right in time of the peak of summer in LA. It helps me to have a good sleep at night. It does not consume much electricity

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for small Apts.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does work in one room very well. Not for a whole house. But it is exactly what I needed. Thx

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Better options out there.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried it .... sending it back no worth the money. Not very powerful, not sure how small of a room it actually needs to go in. I did have it set up in a office with only 1 desk. Save your money.

    No, I would not recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for contacting Newair.If you have any questions feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care newair

  • Rated 1 out of 5 stars

    doesnt really give cool air

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mad I can't find receipt to return it.. I purchased it for my gazebo waste of money very upset at it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A waste

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t circulate any cool air just hot air already in the room

    No, I would not recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. A copy of receipt is needed for warranty claim. Best Regards, Customer Care newair

  • Rated 5 out of 5 stars

    Personal cooler

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price everywhere else was asking a lot more for the same price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect for my application. Thank you Again it was great. Thanks

    I would recommend this to a friend
  • Customer reviews from Newair

    User rating, 4.5 out of 5 stars with 29 reviews on Newair.

    See all Newair reviews