Customer Ratings & Reviews
- Model:
- NBDVR522GW
- |
- SKU:
- 6346998
Customer reviews
Rating 4 out of 5 stars with 619 reviews
(619 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers are satisfied with the 522GW Dash Cam's video quality, ease of use, and touch screen. Many also appreciate the included GPS and the relatively easy installation process. However, some users have expressed concerns regarding battery life and the lack of an included SD card. The mobile application also received criticism for its usability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Video quality
Rated 5 out of 5 stars
A must have kind of dashcam for self travelers!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I lov3 how clear the video is! It covers a wide view. Easy to access the videos whether on the dashcam itself or thru the app. I just had a little hard time accessing the feats at first, but got it eventually! I like the feature where it will contact emergency hotlines in case of accident.
I would recommend this to a friend Rated 4 out of 5 stars
Easy. Simple. Fast.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to setup. The Alexa feature is very convenient. The best part is it’s very portable so I can take it with me when I’m using a different vehicle. The only trouble I have is setting up the Alexa feature properly to stop/start recording and stuff, but she can answer any questions and play music normally.
I would recommend this to a friend- Cons mentioned:Battery life
Rated 3 out of 5 stars
It was decent, until it wasn't
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked fine for the first 8 or 9 months. (I slacked and didn't follow through for the last couple months) Now it won't hold a charge or connect to my phone. Funny...just out of warranty.
No, I would not recommend this to a friendBrand response from Nextbase
Posted .Hello Leigh,
I'm sorry to hear that you're having some issues with your 522GW. Please contact our Support Team at support@nextbase.com and we can go through all the troubleshooting with you.
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
safe road
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very clear eazy to use in setup.and i like it lot.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 1 out of 5 stars
Much $$ Down the Drain!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The instructions both online (47 pages printed) & included with the product purchase lack many of the most basic information such as where you plug the power cord into the camera. Any online instructional videos such as those on YouTube are designed for installation on vehicles in Great Britain! The battery life is abysmal as well. I’ve had it charging for days in my house and the camera dies during the setup attempts. What a waste of nearly $400! Why can’t anyone make comprehensible instructions anymore for their products?
No, I would not recommend this to a friendBrand response from Nextbase
Posted .Hello,
Thank you for taking the time to share your experience. We're really sorry to hear about the challenges you've faced with the instructions and battery life. We completely understand how frustrating it can be when the setup process is unclear, and we're truly sorry for the inconvenience.
We would recommend checking our support page https://nextbase.com/hub/tag/support - you'll be able to find useful information such as the user manual, FAQs, and set-up videos.
You can contact our support team directly at nasupport@nextbase.com to walk you through the setup process and help with any issues you're encountering, including battery concerns.
Your feedback is invaluable, and we’re committed to making improvements to our instructions and support materials. We truly appreciate your patience and are here to help resolve this for you.
-The Nextbase Reviews team
- Pros mentioned:Video quality
Rated 5 out of 5 stars
Great video
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have gone through 5 cheap dash cams. My son convinced me to spend more for one good camera. I am very glad I did. He installed it for me and you can hardly see it. No wires. I was concerned about the rise in violence regarding race and masks. I wanted to protect myself and I feel much safer now
I would recommend this to a friend - Cons mentioned:App
Rated 5 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I researched many dash-cams and this make got a lot of praise and I will continue the trend! I also bought the rear camera that attaches with a mini HDMI cord and it looks out the back window! Make sure you get the hard install kit! The app on the phone is a little strange, but it works!
I would recommend this to a friend Rated 5 out of 5 stars
NETBASE 522GW DASH CAM, DON'T HESITATE PURCHASE IT
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT FEATURES! GOT THIS FOR MY HUSBANDS VEHICLE FOR XMAS AND HE IS VERY PLEASED WITH THIS 522GW DASH CAM. WE WERE REAR-ENDED AND DIDN'T HAVE THIS AT THE TIME SO GOOD INVESTMENT!! DON'T HESITATE ON THIS MODEL!!
I would recommend this to a friendRated 4 out of 5 stars
nextbase 522GW
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera overall! Very impressed with mounting on windshield, etc.....
I would recommend this to a friendRated 5 out of 5 stars
Dashcam
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use when traveling works well and easy to use on toad
I would recommend this to a friendRated 3 out of 5 stars
Good video, but some bugs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it's working, it works very well. Crisp clear video, good wide angle views, and nice "protection" feature that automatically flags videos in which the g-shock sensor was triggered. (That makes it easy to go back and find just the videos that might capture the jerk who keyed your car from among the hundreds of clips stored on the card). But it frequently just starts beeping and needs to be power-cycled. Sometimes the telemetry fails to work, apparently because of an odd bug in the connection with the rear-facing camera. Only happens once every few weeks, but that's too often for such an expensive dash cam.
I would recommend this to a friendBrand response from Nextbase
Posted .Hello,
SD cards only have limited lifespans. In our manuals we recommend formatting every 2-3 weeks to prolong the life of the card. Without this regular formatting, or if the card is non-compatible or damaged, the card could corrupt which would cause a failure of data writing.
Symptoms of SD card failure are: an audible 'alarm' tone, non-functional buttons, freezing, corrupted files on playback, image missing from files, lack of file recording etc.
As you're having a symptom of SD card failure, I would recommend checking that your SD card is suitable for Dashcam use and meets the minimum requirements. I would also recommend checking that you are formatting the card every two weeks.
If you need any assistance regarding checking your SD card or formatting, please contact our Support Team at support@nextbase.com.
- Cons mentioned:Sd card
Rated 2 out of 5 stars
Full Featured Frustration
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of features but the app is frustrating, slow and unintuitive. I don’t recommend this camera. The camera doesn’t like non-nextbase SD cards, they constantly fail, so they force you to buy their SD card. Having said that, the camera doesn’t seem to handle hot temperatures very well, even their SD card fails occasionally requiring a reformat of it to get the camera to start functioning again. I ended up creating a kind of umbrella of cardboard to protect it from direct sunlight on the dash.
No, I would not recommend this to a friendBrand response from Nextbase
Posted .Hello,
Thank you for taking the time to write your review.
SD cards only have limited lifespans. In our manuals we recommend formatting every 2-3 weeks to prolong the life of the card. Without this regular formatting, or if the card is non-compatible or damaged, the card could corrupt which would cause a failure of data writing.
Symptoms of SD card failure are: an audible 'alarm' tone, non-functional buttons, freezing, corrupted files on playback, image missing from files, lack of file recording etc.
Please ensure that you are formatting the SD card every two weeks via the dashcam.
If you need any further advice, please contact our Support Team at support@nextbase.com.
- Pros mentioned:Gps
Rated 4 out of 5 stars
Nextbase Dashcam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Nextbase Dashcam. Great quality recording with GPS.
I would recommend this to a friend - Pros mentioned:Video quality
Rated 3 out of 5 stars
Replacement Cameras
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to Replace Camera three times. Keeps making a high pitch beeping noise and cannot get back in working condition. I checked to make sure that camera was charged. Camera works great when operational.
I would recommend this to a friendBrand response from Nextbase
Posted .Hello,
Please remove the SD card, then press the reset button on the underside of the Dash Cam using a pen. Then, without the SD card inserted, please turn on the Camera. Does it now start normally?
SD cards only have limited lifespans. In our manuals we recommend formatting every 2-3 weeks to prolong the life of the card. Without this regular formatting, or if the card is non-compatible or damaged, the card could corrupt which would cause a failure of data writing.
Symptoms of SD card failure are: an audible 'alarm' tone, non-functional buttons, freezing, corrupted files on playback, image missing from files, lack of file recording etc.
A repeated beeping noise is symptomatic of an SD card failure. Please ensure the SD card that you are using is compatible and regularly formatted.
If you have any further questions, please email the Nextbase Support Team at support@nextbase.com and they can advise further.
- Pros mentioned:Video quality
Rated 5 out of 5 stars
Great camera
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this 6 months ago and it has worked flawlessly. I was a little worried that if I left it in attached I would get my window smashed, but it is so small most people don't even see it. Video quality is excellent and downloading images or video is easy.
I would recommend this to a friend - Cons mentioned:App
Rated 4 out of 5 stars
Deters theft, good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's good for the price but very hard to use their app.
No, I would not recommend this to a friend - Cons mentioned:Battery life
Rated 3 out of 5 stars
Dash cam
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rechargeable battery does not work an it keeps beeping when it gets hot. Would not be a bad idea if you could make the dash cam to disconnect and take video and pictures of the incident. Battery does not work that well for that.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 5 out of 5 stars
Great Dash Cam
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing and does what's intended purpose is. The worse part is that the battery doesn't stay fully charged.
I would recommend this to a friendBrand response from Nextbase
Posted .Hi Michelle! Thanks for the review, glad you are liking your 522GW! The dash camera does need to be connected to the mount to receive power, the dash cam is not like our cell phones or laptops that receive a charge and last for x number of hours. I hope this helps bring clarity around how the 522GW works but if you still have any questions, please don't hesitate to reach out to our tech support team at nasupport@nextbase.com.
- Pros mentioned:Video quality
Rated 5 out of 5 stars
A great dash cam with features and connectivity.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dashcam has excellent features the video is pretty clear for the resolution and it is the first one I have used out of many that has connectivity to a phone that is actually usable. I am happy that I purchased this one and we'll consider NextBase in the future.
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Best I have expense
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used to have a cheaper dash cam that was not worth it at all. When I saw the review of this dash cam and I went straight to find it and bought it. This is the best money I have expense in 2021.
I would recommend this to a friend













