Customer Ratings & Reviews
- Model:
- NBDVR522GW
- |
- SKU:
- 6346998
Customer reviews
Rating 4 out of 5 stars with 619 reviews
(619 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers are satisfied with the 522GW Dash Cam's video quality, ease of use, and touch screen. Many also appreciate the included GPS and the relatively easy installation process. However, some users have expressed concerns regarding battery life and the lack of an included SD card. The mobile application also received criticism for its usability.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Don’t watch the road, watch the dash cam!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This camera has all the features you’d want if you’re getting your first camera. However, I bought mine and with it I bought an SD card, I had issues where it randomly stops recording and tells me to format my SD, later I bought a new and better SD card and it still does it. Unfortunately it has on several occasions not recorded when I needed it to be recording. You have to check it all the time to see if it’s recording. My recommendation is to not buy.
No, I would not recommend this to a friendBrand response from Nextbase
Posted .Hello,
I am sorry to hear that you are having some issues with your 522GW, it sounds like you're having an SD card failure. SD cards only have limited lifespans. In our manuals we recommend formatting every 2-3 weeks to prolong the life of the card. Without this regular formatting, or if the card is non-compatible or damaged, the card could corrupt which would cause a failure of data writing.
Symptoms of SD card failure are: an audible 'alarm' tone, non-functional buttons, freezing, corrupted files on playback, image missing from files, lack of file recording etc.
I'd recommend checking that your SD card is a compatible Nextbase SD card and is being formatted at least every two weeks.
If you need any help, please give our Support Team a call on +1 800 2805 178, Live chat on the Nextbase website or email support@nextbase.com. We can then troubleshoot the issue and help you get up and running.
- Pros mentioned:Video quality
Rated 3 out of 5 stars
Dashcam
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dash cam works great and as expected. Video is clear and has a great FOV. The app is decent but WiFi connectivity is a plus. My only complaint is sometimes the cam will not show the view of the camera.
I would recommend this to a friend Rated 5 out of 5 stars
Cool
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works as advertised... the installation went smoothly although I would have liked the camera to be mounted a little lower so I could see what it's doing...apparently there is some state law that specifies where it can be located....
I would recommend this to a friendRated 3 out of 5 stars
Needs work.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera is weird . It glitches It freezes , ( it don’t matter the temperature ) It doesn’t work with the app. The reason I still use it is because , I can’t afford to buy another one , and have the mechanic do all the labor . It still records , but with those everyday flaws .
No, I would not recommend this to a friendBrand response from Nextbase
Posted .Hello,
Thank you for your review.
I am sorry you are having this experience. Constantly freezing is not normal, and it may indicate a connection or SD Card issue. I am positive we can find a solution for you.
Please contact us so we can help: nasupport@nextbase.com
The Nextbase Review Team
- Pros mentioned:Gps, Touch screenCons mentioned:Sd card
Rated 4 out of 5 stars
Near Perfect!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beside not having a Micro SD card in the box, this Alexa enabled Dashcam is near perfect. contents of the box: Dashcam 2 different mounting mounts(suction, and 3M sticky mount) 12- 24 V power cable that is long enough to fit any car size USB cable for initial charge at home, and to download videos to your pc Plastic Power cable fitting tool (this was genius) A quick user guide. setup first you need to charge the camera for 2 hours then you need to find a suitable position in your car and run the wire and hide it using the fitting tool and connect the dashcam. Remember that you have to separately purchase a micro SD card as the camera wont work or install updates without it. download the NextBase dashcam app to your phone (IOS, or Android) Install latest firmware, then install and setup the device on Alexa app and you are ready. the dashcam itself has a high resolution touch screen which allows you to access different features from setting up date and time to recording resolution and length, to other features like parking sensor (if you have a rear cam connected), to accident detection and reporting. the lens of the dashcam has a polarizing feature that allows you to control the glare from the windshield and reduce it. the dashcam is very responsive and the quality of the recording is really good. up to 1080 @ 30 fps. Using Alexa was also easy and responsive as usual. I have a Garmin Plus in my other car that has Alexa as well and I couldn't tell any difference in response. you can setup the dashcam to auto off to avoid draining the car battery, you can also easily activate parking mode so the dashcam would record only when it detects movement close to the car. in case of an accident or for any reason you like there is a big button on the dashcam that you can click to save the last video taken and easily download to your phone afterwards. there is also a feature where the dashcam would send an SOS with coordinates when it senses an accident and NO RESPONSE from the driver or the people in the car. Like other dashcams, this on can time stamp a lot of things on the footage recorded like date and time, speed, and GPS coordinates. summary: I loved this dashcam and only took out a star because it didnt include a Micro SD card, and because on the box itself it shows a Micro SD card with the NextBase brand on it.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 1 out of 5 stars
DO NOT BUY THIS DASHCAM
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this dashcam. Mine is dead (flat battery kills it even when supplied with vehicle power) The manufacturer will not fix units out of warranty, sell a replacement battery for install, or refer buyers to a seller of comparable batteries. This unit was installed with always on power in my vehicle. The battery was flat dead in just over a year (warranty 1 yr). It is not replaceable without soldering and the Lithium-Polymer 3.7V / 320mAh has 3 leads and is very difficult to source. I have been working with there tech support for two weeks and they are now able to tell me they are sorry but it is out of warranty and will not help me find a seller for the replacement battery. According to the internet these battery failures are not uncommon. I got the camera 2 mounts rear camera with long cable. All useless as the camera is DEAD. Huge waste of money. DO NOT BUY
No, I would not recommend this to a friendBrand response from Nextbase
Posted .Hi, I am terribly sorry to hear you haven't had a great experience.
We have had great longevity of a series 2 products and design these to last. I am confident we can get this right for you, please do get in touch with us at nasupport@nextbase.com Thanks, The Nextbase Team
- Pros mentioned:Video quality
Rated 3 out of 5 stars
Above average dash cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Video quality is good. I like the 60fps at 1080p setting more than 30fos at 4K. The only negative is that the unit restarts a few times if you drive long distance. I believe it heats up and has to power cycle. Kinda annoying.
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.User-friendly and great quality overall Very reliable
I would recommend this to a friendBrand response from Nextbase
Posted .Hello,
Thank you for your review.
We are glad you are pleased with the 522GW’s quality and that you’ve had such a positive experience.
The Nextbase Review Team
Rated 4 out of 5 stars
Great camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera, only problem is that it interferes with the electronic of my new truck, for example voice command is disable and went I want to bluetooth connect the camera it drops the bluetooth connection of my truck, therefore I can not use the phone setting to make phone calls.
No, I would not recommend this to a friendRated 5 out of 5 stars
Excellent video quality- High amp draw when parked
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera works great. I installed myself using the optional hardwire kit. I wired to a circuit that is continually on so that the camera would be recording when parked. The suburban battery has drained (become dead), and a battery booster was required to get it started. Next week an automotive repair shop will be diagnosing this issue to determine if it is the camera that is causing a dead battery.
I would recommend this to a friendBrand response from Nextbase
Posted .Thanks for the review! If fitted to a permanent live supply, the inbuilt minimum voltage limiter will protect the vehicle's battery from going flat. Please let us know if you have any questions about how this works or if you need any assistance with the hardwire kit. We can be reached at nasupport@nextbase.com. Otherwise, we are so happy to hear that you are enjoying the camera!
- Pros mentioned:Video quality
Rated 5 out of 5 stars
great item
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product , very happy with quality and performance. highly recommend .
I would recommend this to a friendBrand response from Nextbase
Posted .Thanks for your review! Glad to hear you are enjoying your 522GW!
- Pros mentioned:Video quality
Rated 5 out of 5 stars
We're Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera is great, were still playing around with, trying to figure out app. Micro sd card we purchased, doesn't fit, will have to return to BestBuy and exchange for correct one to use!
I would recommend this to a friend - Cons mentioned:Battery life
Rated 5 out of 5 stars
its ok
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my brother...if you add the backup cam to this the battery doesnt support both for long...sad the manufacturer made it this way. He had to hard wire it into the car to support front and back cams
I would recommend this to a friend - Cons mentioned:Battery life
Rated 1 out of 5 stars
Do Not Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So many issues with this camera. The app is horrible to start with. We could not get connected to the app most of the time. We bought the hard wire kit because Parking Mode was something we had to have since we have a new soft top Bronco. The first stereo shop we paid to install it did a great job but Parking Mode never worked so we took it to another shop to try our luck there. That shop was much more experienced and knew everything I was talking about in which fuse locations to use for ignition and constant power but still no luck. The Rear camera worked for a few days but would mostly show static all the time. We also had to carry a small nail in the vehicle to reset the camera once a day because it wouldn't turn on sometimes. About a week into it the camera would suddenly never turn off once we turned off the vehicle. I ended up unplugging everything so it wouldn't drain the battery and bought an Alpine Dash Cam instead. So I spent $400 to get this installed and then another $180 to get the new dash cam installed.
No, I would not recommend this to a friendBrand response from Nextbase
Posted .Hello Danzer,
Thank you for your review. I'm afraid it sounds like you either had an SD card failure, or a power issue. In any cases like this, we would always recommend contacting our Support Team at support@nextbase.com and they can go through the troubleshooting with you to resolve the issue.
- Pros mentioned:Video qualityCons mentioned:Battery life
Rated 2 out of 5 stars
Mediocre
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery does not charge fully after the first charge. Video quality is ok thank god i bought an extended warranty! Returning asap.
No, I would not recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Best
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best you can find out there, I love the clear images it can provide
I would recommend this to a friendBrand response from Nextbase
Posted .Glad to hear it! Thanks for the review!
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
New Dash Camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this dash camera as I’ll be doing more traveling. So far, it has been easy to use. The app needed to use it isn’t the greatest, but it gets the job done- great value
I would recommend this to a friend Rated 4 out of 5 stars
Nextbase 522gw Dashcam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product, after looking at reviews for some time - purchased it. So far after a month it has worked perfectly, the one drawback is that pretty much all dashcams don’t come with a card, you have to buy that separately
I would recommend this to a friend- Pros mentioned:Video quality
Rated 5 out of 5 stars
Quality Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality. Day or night. Easy to install (lots of YouTube guidance.) Works as promised.
I would recommend this to a friendBrand response from Nextbase
Posted .Hello, Thank you for taking the time to leave your review. I am very pleased to hear that you are happy with your 522GW. If you do have any questions, please give our support team a call on +1 (800) 280-5178 or email nasupport@nextbase.com
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Awesome Camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use the camera in my security patrol units and works great and easy to use. Camera does not overheat in the day time.
I would recommend this to a friendBrand response from Nextbase
Posted .Hello Jason,
Thanks for your feedback about your 522GW!













