Customer Ratings & Reviews
- Model:
- NBDVR522GW
- |
- SKU:
- 6346998
Customer reviews
Rating 4 out of 5 stars with 619 reviews
(619 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers are satisfied with the 522GW Dash Cam's video quality, ease of use, and touch screen. Many also appreciate the included GPS and the relatively easy installation process. However, some users have expressed concerns regarding battery life and the lack of an included SD card. The mobile application also received criticism for its usability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Video quality
Rated 5 out of 5 stars
Dash Cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item is of very good quality. I haven't had a chance to have it installed professionally but I will do that soon.
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Great Dash Cam
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dash cam is a great upgrade from what I previously had. Really like having the rear camera
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Good quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, but not what I expected. I ordered online and didn't realize it had all the wires.
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Great Car Camera
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great car camera and worth the price. I live in Texas and it holds up to the heat in Texas. The picture quality is awesome.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
522 camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as described. I also added a telephoto cam to it as well. Great pair.
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
High quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely useful. Outstanding quality and value for money. Highly recommended
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Dash cam
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dash cam. Loved the purchase. Great images.
I would recommend this to a friendBrand response from Nextbase
Posted .Hello,
I'm very pleased to hear that you love your dashcam, thanks for taking the time to leave your review!
Rated 4 out of 5 stars
Next base dash cam
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good dash cam but its not reading or detectic the sim card
I would recommend this to a friendBrand response from Nextbase
Posted .Hello! What brand of SD card are you using? Our cameras are specifically designed to work with Nextbase SD cards as they have been tested to withstand the demand our cameras put on SD cards. If you are using a different brand of SD card, you are more likely to run into the issue you have described.
- Pros mentioned:Video quality
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great asset when I got in a wreck. The evidence is undeniable when your have this on your side.
No, I would not recommend this to a friend Rated 1 out of 5 stars
Dont !
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After the warranty period ended, the screen broke suddenly. I contacted the company to have it repaired, they said "Your warranty has expired, we do not repair it" and $300 was wasted.
No, I would not recommend this to a friendBrand response from Nextbase
Posted .Hello,
Thank you for your review.
I am sorry you had this experience. We honor the warranty with all of our products, and there is a time frame for making a claim. However, we do provide support even after this period is over and review every case individually. Please contact us so we can provide further information: nasupport@nextbase.com
The Nextbase Review Team
- Cons mentioned:Sd card
Rated 2 out of 5 stars
Pretty terrible product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of this dash can. There’s just so many intermittent problems. The connection software to the phone fails often. The dash cam starts up with a blank screen. It’s failed with 2 of my name brand SD cards I’m upset I paid for this cam, and the wiring package, and a professional installation. What a waste of so much money.
No, I would not recommend this to a friendBrand response from Nextbase
Posted .Hello Jonathan,
SD cards only have limited lifespans. In our manuals we recommend formatting every 2-3 weeks to prolong the life of the card. Without this regular formatting, or if the card is non-compatible or damaged, the card could corrupt which would cause a failure of data writing.
Symptoms of SD card failure are: an audible 'alarm' tone, non-functional buttons, freezing, corrupted files on playback, image missing from files, lack of file recording etc.
The issues you are describing are symptomatic of an SD card failure. I'd recommend ensuring that your SD card is compatible and fully functional. If you need any help with this, please contact our Support Team at support@nextbase.com.
- Pros mentioned:Video quality
Rated 5 out of 5 stars
NextBase dash cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dash cam is worth it when quality and clarity are required. When it comes to quality, this cam has it all.
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
dash cam
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this thing and switch it out between cars as needed video is amazing
I would recommend this to a friend - Cons mentioned:Price, Reliability
Rated 1 out of 5 stars
Dont waste your time or Money
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THis was the biggest piece of junk on the market, and i KNOW DashCams! Set up was a BEAR! They wont stay Connected to the Phone App, and just Unreliable! And THIS is one of most Expensive Cams on the Market! DONT FALL FOR IT! Go for a Nexar!.....1/3 the Price......3 times the Cam! You wont be sorry!
No, I would not recommend this to a friendBrand response from Nextbase
Posted .Hello,
Very sorry to hear about your poor experience. At Nextbase, we want to ensure you enjoy your product and get the most use out of it. If you could, please reach out to [email protected] so that we can help make this situation right! Look forward to hopefully hearing from you soon. Take care!
Rated 4 out of 5 stars
Great camera and easy to use editing software
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only negative is that the suction cup does not hold very well, they need to provide a larger cup. The camera is great as well as the software use to edit the camera
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Big Jim's car camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera. Works as advertised. Easy installation process.
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Great video quality!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good video quality, clear picture, so far is able to withstand heat.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 1 out of 5 stars
Freezes and drains car battery
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this and the rear view camera. The camera regularly freezes and then drains the car’s battery to a level where the car doesn’t start anymore. You can wire the camera to not be powered while the car is not running, but then you loose the feature to monitor if someone hits your while the car is parked. Based on Nextbase’s feedback, the camera operates very close to it’s performance threshold, and once it’s over a certain threshold it freezes without a graceful recovery. My guess is that they don’t use automotive qualified components, and hence temperature changes and vibration quickly push the camera over that threshold. Service was not helpful and continually asks me test changes, risking that I get stranded because the car doesn’t start anymore. The manufacturer Nextbase so far is not willing to replace or refund the cameras.
No, I would not recommend this to a friend Rated 4 out of 5 stars
Dashcam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it for the most part but not turn off unless I manually turn it off. It does turn on with turning my truck on. I’m getting the hardwire put in.
I would recommend this to a friendRated 3 out of 5 stars
Slight disappointment
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dashcam didn't come with a secondary suction mount as it said it would on the listing page, thus lost half of the use I had with it (road trips on rentals) and can only use it on my own car. I have no use of Alexa as I use another smart assistant, and this is thus just another dashcam albeit an expensive one comparatively. BestBuy customer service was also unhelpful on this matter
No, I would not recommend this to a friend