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Customer Ratings & Reviews

Model:
NBDVR522GW
SKU:
6346998
Your price for this item is $66.99
Clearance
The comparable value price is $299.99

Customer reviews

Rating 4 out of 5 stars with 619 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers are satisfied with the 522GW Dash Cam's video quality, ease of use, and touch screen. Many also appreciate the included GPS and the relatively easy installation process. However, some users have expressed concerns regarding battery life and the lack of an included SD card. The mobile application also received criticism for its usability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 619 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    its a good camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a good camera, Like he clear picture Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very satisfied with the product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and the app is very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Awesome Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here comes Clubber Lang........Awesome..... Awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alot of camera and features for the price point.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best cameras i've owned. Impressed with the video quality and clarity and the ease of operation. Basically set it and forget it. The app works well too. You get alot of camera and features for the price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for daily drives

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and picture clear! However you mush buy the battery adapter to allow this camera to record at park.

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello, Thank you for taking the time to leave your review. I am very pleased to hear that you are happy with your 522GW. If you do have any questions, please give our support team a call on +1 (800) 280-5178 or email nasupport@nextbase.com

  • Rated 2 out of 5 stars

    Cannot connect Alexa to more than one camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a dash cam it works fairly well. The problem is you cannot have 2 cars and 2 drivers with one in each for use with Alexa. Once you pair Alexa to a camera in one car if you want to drive the second car you need to disconnect and re-pair in second car. One of my reasons for choosing this camera was because it worked with Alexa. It is not easy to pair with Alexa. It takes repeated tries and having to do this every time I switch cars is ridiculous. From Tech Support: First of all thank you for contacting Nextbase support, the way that your 522GW communicates to your smartphone is via a singular wireless connection and is not designed for multiple consecutive pairings, this means that in order to connect to another device you will have to UNPAIR your smartphone with the previous camera.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dash cam

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful during the buy process and helping me find what i was looking for

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello,
      Thank you for your review.
      It’s good to know you had such a positive experience. We are glad the 522GW fits your needs. Thank you for sharing.
      The Nextbase Review Team

  • Rated 5 out of 5 stars

    Excellent dashboard cam

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dash cam has worked perfectly from the time I purchased it. It takes a little too long to download videos to your phone and you have to be connected to the camera in your car to do so. However you can just remove the SD card and stick it in your computer to view the videos.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Longevity problem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great the first 15 months now wont work keeps freezing other than longevity i like the product to expensive to keep replacing

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    makes my driving feel more secure and protected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera because it provides a sense of security and protection while driving. Being in an accident this would allow for a better representation of the accident. I enjoyed it so much that I made sure to get the backview camera also. I feel covered around the vehicle.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Broken car cable and annoying to control

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very confusing controls and the car cable that connects to 12v came not working. Battery dies insanely quick

    No, I would not recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello Ali,

      I'm very sorry to hear that you're having a problem with the cigarette lighter 12V cable, please contact our Support Team on +1 800 2805 178 or email nasupport@nextbase.com and we can replace that for you.

      The Series 2 Cameras have an internal lithium ion battery for emergency uses, such as the loss of power during an incident. This will allow the camera to continue recording to the end of the clip before switching off. This internal battery has around 10-15 minutes of battery life, however with the Rear Camera added the battery life is reduced due to the additional power draw.
      If you intend on using Parking Mode on your camera, then we'd instead recommend using a Hard Wire Kit, not the Cigarette Lighter Cable. The Hard Wire Kit will allow the camera to draw nominal current from the car's battery, preventing the cam's battery from being drained. The Hard Wire Kit has an in-built voltage cut off which protects the car's battery from being drained below 11.6V. We'd recommend using a Permanent Live fuse.

      If there's anything else that we can do to help, please don't hesitate to get in contact on +1 800 2805 178 or email nasupport@nextbase.com.

  • Rated 4 out of 5 stars

    So far, so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend if you are looking for a dash cam.

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 1 out of 5 stars

    IT MISSED IT!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera was great at first, but then it began to slowly work less, stop recording for no reason, and not charge up. I could honestly forgive all that, but what put me over the top was when a huge rock smashed into our windshield, and it didn't record it. It managed to record a little while before and after it, but not the moment we needed. Also, the app for this thing is garbage. It never works and it shows. Seriously, if this was a $50 cam, no worries, but it isn't! This thing is expensive and so not worth the cash you pony up!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife’s car working very well so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice small compact camera with 2 additional ways of doing rear seperately depending on if your trying to see in cabin or out the rear , great for when vehicle is in service , wish I had this installed before when my vehicle was in service and had item stolen out of glovebox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nextbase 522

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dash cam. Set up was simple as was the installation. I experimented with having it at the top and bottom of the windshield. I think it’s best at the top. It’s comforting to know I have a witness in case of trouble.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 2 out of 5 stars

    Good quality video but other negatives

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video quality was great. Camera would get really hot. Did not record several times. Maybe turned off because too hot. The angle of view was not wide enough.

    No, I would not recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello,
      All of our cameras are tested between -20'C (-4F) to +45'C (113'F), although if the car temperature exceeds this you could potentially experience issues. We'd recommend removing the Dash Cam and placing in the glove compartment when the Dash Cam is not in use to prevent it being unnecessarily heated on the windscreen. When storing the Dash Cam for an extended time period, store within the following temperature range: from 0° to 25°C (from 32° to 77°F).
      Under the mount is a heat sync, so this is the part of the camera that will get warmest. It's nothing to worry about, they're designed to cope with the heat they produce.
      However excess heat can be caused by a failed SD card.

      SD cards only have limited lifespans. In our manuals we recommend formatting every 2-3 weeks to prolong the life of the card. Without this regular formatting, or if the card is non-compatible or damaged, the card could corrupt which would cause a failure of data writing.
      Symptoms of SD card failure are: an audible 'alarm' tone, non-functional buttons, freezing, corrupted files on playback, image missing from files, lack of file recording etc.

      Please ensure that you're using a Nextbase SD card within your camera. If you need any further help, please contact support@nextbase.com.

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very good. I can live screen my driving. It's important to be able to show police what really happened in an accident.

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Thanks for your great feedback Eugene, we really appreciate it!

  • Rated 3 out of 5 stars

    The hype is not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed it locks up quite often and becomes very unresponsive. You to disconnect the power and let the battery die before you can do anything

    No, I would not recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello,
      This sounds like you may be having an SD card failure. SD cards only have limited lifespans. In our manuals we recommend formatting every 2-3 weeks to prolong the life of the card. Without this regular formatting, or if the card is non-compatible or damaged, the card could corrupt which would cause a failure of data writing.
      Symptoms of SD card failure are: an audible 'alarm' tone, non-functional buttons, freezing, corrupted files on playback, image missing from files, lack of file recording etc.
      I'd recommend checking that the SD card that you are using is a compatible Nextbase SD card and that it is formatted every two weeks. If you need any further help, please give us a call on +1 800 2805 178.

  • Rated 5 out of 5 stars

    Ease to driving

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed at Best Buy Clarksville, TN, the staff were outstanding. The product works as stated and definitely adds to the ease of my driving.

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello,
      Thanks for your feedback about your fitting, I'm very pleased to hear that it was carried out professionally and you're fully satisfied with the experience.