Customer Ratings & Reviews

I removed it from the windshield of one car to a new car's and it has worked well. It seems very durable as I have dropped it onto the dashboard a few times.

I love having the ability to record exactly what I'm seeing on the road. I purchased the optional rear camera as well. They work great.

Only problem I have encountered so far is figuring out how to reformat the data card inside the device. Instruction manual does not come with device, but is downloadable from manufacturer's website.

Worked well for a week, then began to intermittently “freeze up” and stop recording every 10-15 minutes. Had to reset the dash cam by powering it off and then restarting it. Now working with Nextbase tech support to resolve the issue. After some back and forth, they have offered to exchange my dash cam for a new one under warranty. I will revisit this review in a week or two if they actually follow through and if the replacement works any better.

Dash Cam (522GW) convenient to down load videos to phone or computer. Excellent installation from Best Buy.

I have had few dash cams in the past and I can say that this one beats them all hand down. The video and image quality is excellent (1440p at 30 fps or 1080p at 60 fps). I would recommend using 1440p setting. It also records audio but you can turn that off in the setting menu. It DOES NOT come with a micro SD card, so remember to get one when you buy this one. Also, get a high endurance U3 rated card which are designed for speed and constant use because it records at 1440p non-stop. There is a nextbase app which connects your smartphone with the cam seamlessly. A number of settings can be accessed via the app or via the in-built screen on the cam. I find app better than the in-built screen though. It comes with an adhesive mount as well as suction cup mount (if you don't want to put a strong adhesive on your windscreen). The power cable is my biggest peeve with this. 1) The power adapter is a "Mini" USB (Yup, no micro or USB-C), 2) While the supplied vehicle power adapter has a really long cable that can be easily in the trim using the supplied fitting tool, it would have been better if it was a USB cable so that it could be used with existing car chargers (e.g. I have a smart car charger Anker Bolt which provides quicker charging for up to two devices). If I use the provided cable than I won't be able to charge my phone while driving any more. Thus, I had to buy a long "mini" USB cable which is also difficult to find as it is mostly outdated. Other than the above issue, it is an almost perfect dash cam. It has an intelligent Parking mode which thankfully I haven't used yet. But it is supposed to record any bump or physical movement on the vehicle when left unattended. But you will need to leave the power on to the camera at all times which might be a drain on your car battery. There is a setting to turn it off automatically. It also comes with Alexa integration but I haven't tried that. Also, there is an Emergency SOS feature. Thankfully, I haven't used that either. One more good feature is adjustable lens polarization. If you see any glare from your windshield, you can rotate the lens and it will polarize to reduce the glare. Overall, I am happy with it. It would have been great if it comes with a micro SD card and the supplied power adapter had a plug and play USB (micro) cable.

the speedometer screensaver is awesome and you can attach an addon (separate purchase) rear view camera without having the need to extend the wire down to the rear side of the car

The camera itself is good, however it will not stay connected to my phone. Every time I leave my car and then come back later to go somewhere it shows no connection. I have to unpair and re-setup my phone and camera. I took it to the bestbuy install and had them try it. It happened with them also. They said I should return it but that it seems there is a problem with this particular camera.

This dash camera is great! I love that it has an app and that allows me to view videos and I can store videos! I do wish that there were an easy US customer service/support contact.

Records all the time locks up occasionally but after resetting unit works for a couple of days before needing to be reset

First let me start by saying that i had this camera for at least 10 months. The dash cam is actually decent but the companion app “NextBase” is the worst app I ever experienced in my entire life. Where do I even start. Poor connection/not fast Disconnect from my phone a lot When attempting to connect the camera forgets my phone from the Bluetooth list so I have to establish a new connection which is a pain to do. It takes forever to load my videos on the app. Like I mention earlier it takes forever to even download any videos. The app’s glitches a lot and force closes on my phone. I have and IPhone 13 pro and a Galaxy Fold 3 and on both phones the app sucks. So no it is not my phones it’s the app that sucks. The whole point is that it’s convenient for me to access the camera content from my phone but the app can’t even do that. I don’t recommend any camera that uses “NextBase” as their application. The developers are incompetent and they do not support it. For a camera that is suppose to be premium the application is not. Save yourself the headache and get a better camera with a better application.

This device captures an amazing amount of data. The fact that it can recognize when you have been in an accident (SOS) and contact emergency services is a huge plus.

Love this dashcam! It has ability to connect to a back dash cam. Make sure to purchase a high performance SD card.

Absolute garbage... I had a Nextbase 322GW and it was OK but would super-heat and freeze up at least two times a week. I had the 2 year GeekSquad protection and decided to warranty it out and replaced it with the Nextbase 522GW with a drivers camera upgrade. This 522GW is the worst dashcam I've ever owned as it heats up and also freezes up but in this case, continuously. I have to reset this unit around 5 to 8 times a day as I'm driving all day. This unit is getting returned to Best Buy tomorrow and I'll never buy another Nextbase product as we are two for two in the failure arena. Stay away from this garbage.

So far so good with this great video and pic. I have mine on my car battery so nothing plugged into my dash.

This dash camera is pretty pricey. Within the first week it froze and wouldn’t do anything. For the price of this camera its quality should be better than malfunctioning in its first week of use. I returned to store for refund because I wasn’t going to play games exchanging it just to have the next ine go bad right after warranty or waiting for GEEK squad to repair it.

Excellent camera easy to use and it nice and clear . Watch the videos on your phone and even has Alexa

We purchased this dash cam to be installed into a 2017 Nissan Rogue. We were told the rear cam could not be mounted on the lift gate of a Nissan Rogue. So we never got to use it and exchanged it for a Thinkware X1000. We were told by the Best Buy representative that the Thinkware would mount in the Nissan Rogue.

It was everything that I was looking for. The sales person made the perfect recommendation for my Subaru. I would highly recommend it.

Nice little dash cam like that I can add a rear cam to this. Love that it’s voice command and also Alexa ready for voice activation