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Customer Ratings & Reviews

Model:
NBDVR522GW
SKU:
6346998
Your price for this item is $66.99
Clearance
The comparable value price is $299.99

Customer reviews

Rating 4 out of 5 stars with 619 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers are satisfied with the 522GW Dash Cam's video quality, ease of use, and touch screen. Many also appreciate the included GPS and the relatively easy installation process. However, some users have expressed concerns regarding battery life and the lack of an included SD card. The mobile application also received criticism for its usability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 619 reviews
  • Pros mentioned:
    Ease of use, Video quality

    Rated 4 out of 5 stars

    Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pictures are good and the fact that it can be controlled from my cellphone makes it even better

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great Dash Cam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with this dash cam. Easy to use and takes great quality video. Comes with a lot of features.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Pricey, but worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this after returning a Garmin 56 that I had issues with. While this is one of the most expensive dash-cams on the market, it has all the bells and whistles and is worth the premium price. The mount is excellent and picture quality is top-notch. I like the ease of adding a rear-facing cam as well. I was also pleased that getting Best Buy to refund me $50 when the camera went on sale a week after I bought it was painless!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Loved by Auto Insurance Companies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this in my new car. Not 2 days later, someone crossed lanes and ran into my car while I was stopped. I was able to upload a video to the insurance company to clearly show the fault was on the other driver (video showed speed and location) and made the claim process way easier. Would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 4 out of 5 stars

    Good picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and great picture quality. Have to get quality SD CARD though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 4 out of 5 stars

    Nice camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and easy installation, like that you can add accessories great video quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super high quality dashcam. Super easy to install and easy to connect to my phone to transfer footage.

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello Nick, Thank you for your great feedback! We’re thrilled to hear that you find our dash cam to be of high quality and easy to install and connect to your phone for transferring footage.

      If you need any further assistance, please don’t hesitate to reach out. - The Nextbase Reviews Team

  • Pros mentioned:
    Ease of use, Video quality

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as designed good quality picture easy to use This is ridiculous I have to have a certain number of characters

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good but breaks

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is great! Quality is really good, and the microphone is amazing as well. Unfortunately, mine stopped working after 2 years of constant use. Unsure if due to heat or overuse.

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Thanks for the review! I'm glad you liked using it and am so sorry to hear it stopped working. It sounds like you are outside of the 1-year warranty period, however, please reach out to our tech support team at nasupport@nextbase.com. We would be happy to help troubleshoot and help get your camera working again!

  • Pros mentioned:
    Touch screen, Video quality

    Rated 5 out of 5 stars

    Good upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad dash cam for the money. The features are nice and cool to save vids to my phone. The video is real clear and touch screen is great. I had the 222 model before and this upgrade was worth it. I got the rear cam with it and it is plug and play pretty much...but get a 128gig micro sd, you will need it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great dashcam if you can justify the price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and setup. Great UI and doesn't overreact to general driving forces (some dashcams can overreact to hard stops or turns). Bought as a gift for my father, and it works great for him. There are cheaper dash cams. I use a cheaper one personally but you lose features and quality. This dashcam is great and provides great use to my father. Will be buying one for myself very soon.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Small package with lots of features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a future trip and loved the features this had. Already taken it out and downloaded the video's to laptop from driving home. Very easy to download, very easy to work through settings and happy with this purchase. Thinking of adding a rear view camera and debating which kind to get.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Sd card

    Rated 2 out of 5 stars

    No Good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to the 222w this camera is inferior in recording footage. This 522gw has 3min max recording segments with gaps between the next recording. Missing footage is a problem. The battery overheats and has no life after initial charge. Opted for the inline charger cable which improved camera functions. Without the cable the gps speed function would offtrack actual speed. You can only use Nextbase SD card with a small amount of storage space. Any other SD card or larger would cause the camera to malfuction. Nice features don't make up for what the camera is for.....footage. Stick with 222w instead.

    No, I would not recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello Oyaji. Thanks for your review and sorry to hear that. With the 522GW the max sized card you can use is 128GB, which will give up to 16hrs of footage before looping. Best Buy will be retailing both the 64GB & 128GB u3 cards by the end of the month. In regards to missing footage, this may be due to an sd card or fimrware issue. I'd recommend getting in touch with our tech support team on [email protected] and they can assist. Thanks, Nextbase

  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Great Quality Cam

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and great features but mobile app is very clunky and slow to transfer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great dash camera!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I needed. This camera runs smoothly and easily and I don't even notice that is there. It is small and not bulky but takes high def quality video. It is easy to install and use and the software is easy to use as well. You won't be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Good quality, Inconvenient Mobile App

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good audio and video both daytime but especially well at night. Was bulky looking when placed on dash. Did find the app that was necessary to view and transfer videos didn’t work well and crashed often. Or would just get stuck buffering forever. When it did work it worked slowly, both on 5G and WiFi. Ended up returning it after two weeks.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Unreliable Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design of Nextbase dashcam are nice but the product is unreliable. Each week I have to reestablish connection between the phone and the dashcam, usually taking 15-30 minutes. Additionally I get other random error messages pictured with this review. I have literally had a dozen support tickets with Nextbase to correct these problems with no improvement. I would recommend that consumers look for a dashcam from other manufacturers that are more reliable.

    No, I would not recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hi Jeff,
      Thanks for your review. I can see that you do have an open ticket with our Support Team, who are assisting with the various troubleshooting procedures. We appreciate you taking the time to participate in troubleshooting and we hope to have the issue resolved as soon as possible.

  • Pros mentioned:
    Resolution

    Rated 3 out of 5 stars

    Too expensive and poor performance!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good: excellent resolution. Nothing else. The bad: connectivity. The Bluetooth is ok. But the wi-fi connection is terrible. It takes a long time to connect, by the time it connects the camera goes off ( idling time). Lots of locked videos that fill up the ads card. Have to delete them one at the time or take the card to a computer. Very frustrating. I do not recommend this camera. My Garmin is half the price and works flawlessly. Ah, and half the size as well.

    No, I would not recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello Torero,

      Thank you for taking the time to leave your review, I am sorry to hear that you are having some issues.

      To delete the footage, we recommend formatting the card.
      On the Dash Cam:
      a) Turn on the Dash Cam
      b) Stop it recording
      c) Open Settings
      d) Go into Setup
      e) Click 'Format'
      f) Follow the instructions.
      Please be aware that formatting the SD card will delete all the data on the card, so if you wish to keep any footage, please copy this across to a computer before you start the formatting process.
      It's crucial to format the SD card every two weeks to avoid any SD card failures.

      If you need any further assistance, please contact the Nextbase Support Team at support@nextbase.com and they can get you up and running.

  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Good video, not so good Alexa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good camera. The Alexa part doesn't work that great. I was hoping it'd be easy to talk to it to save a video, much like the Garmin, but not so much. If you don't want or need that, it has good quality video.

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Thanks for the feedback! If you are having trouble with the Alexa feature, please reach out to our support team at nasupport@nextbase.com so we can help troubleshoot.

  • Pros mentioned:
    Video quality
    Cons mentioned:
    Sd card

    Rated 5 out of 5 stars

    Great video

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does work great, but you do have to watch what SD cards you put into the device. The quality of the video is great. The fact that it has the in cab camera and backup camera as options to add to the device it would have been nice to be able to use both not just one or the other.

    I would recommend this to a friend