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Customer Ratings & Reviews

Model:
NBDVR522GW
SKU:
6346998
Your price for this item is $269.99
The previous price was $299.99

Customer reviews

Rating 4 out of 5 stars with 609 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

76%would recommend to a friend

Rating 4.5 out of 5 stars with 8 reviews

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 609 reviews
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great dashcam if you can justify the price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and setup. Great UI and doesn't overreact to general driving forces (some dashcams can overreact to hard stops or turns). Bought as a gift for my father, and it works great for him. There are cheaper dash cams. I use a cheaper one personally but you lose features and quality. This dashcam is great and provides great use to my father. Will be buying one for myself very soon.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Works Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, works great. Cant peak to the longevity of the product yet but it feels like it should hold up.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Video quality

    Rated 5 out of 5 stars

    Great Dash Cam!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Easy to use and setup. The Alexa feature is awesome.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but breaks

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is great! Quality is really good, and the microphone is amazing as well. Unfortunately, mine stopped working after 2 years of constant use. Unsure if due to heat or overuse.

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Thanks for the review! I'm glad you liked using it and am so sorry to hear it stopped working. It sounds like you are outside of the 1-year warranty period, however, please reach out to our tech support team at nasupport@nextbase.com. We would be happy to help troubleshoot and help get your camera working again!

  • Rated 1 out of 5 stars

    Wish that I did not buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with my Nextbase 522gw at first, and it worked well for the first year and a half. Now the screen has colored static on it, and the camera at times will not record. I discussed the issues with Nextbase customer support, which is rather slow to respond. They questioned my micro SD card, thinking it was bad. I replaced it, and the camera still malfunctions. Next they had me do a routine batter test, which proved that the battery was no longer holding a charge. This is considered a "consumable item", and was not covered under warranty anymore. They did provide a battery description for me to try to locate on my own, but they cannot provide a link to purchase nor do they sell the batteries in the USofA. As of now, I cannot find a replacement battery, anywhere. How ridiculous is it that this device needs a new "consumable item" such as a battery but you cannot purchase one anywhere? I have let Nextbase customer support know that I am not at all a happy customer. They couldn't care, they discontinued the email conversation. Going forward, I will always have at least one dashcam in each of my 3 vehicles. However, none will be Nextbase. I cannot support a business that cannot offer anything better in product/customer support.

    No, I would not recommend this to a friend
    • Brand response from Nextbase
      Posted .

      I am so sorry to hear about your experience with us. It sounds like your 522GW is out of warranty, and we do not currently carry spare batteries in the US. I would like to offer you a discount code if you wish to purchase another dash cam - please reach out to our support team at nasupport@nextbase.com and mention this response to your review.

  • Pros mentioned:
    Easy to use, Video quality

    Rated 5 out of 5 stars

    Great dash cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use - great quality videos - voice activated

    I would recommend this to a friend
  • Pros mentioned:
    Price, Video quality

    Rated 4 out of 5 stars

    Great Deep Black Color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Great Price and Great Quality , this is one of the best Dashcam I have ever bought , also used a Higher memory card and it works fine 256 memory .

    I would recommend this to a friend
  • Cons mentioned:
    App connectivity, Durability

    Rated 4 out of 5 stars

    Does the Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this a while and it has worked great. However, the app is subpar and it has fallen from my window about 5 times since owning it. It works fine, though it is not amazing.

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hi Yiny,

      We have two types of mount brackets available; a suction cup or an adhesive mount. The adhesive mount is more durable and less prone to external and internal temperature variations.

      I'd recommend using your adhesive mount instead, which is in the box. If you're already using the adhesive mount, but the pad has lost it's adhesiveness, then you can find a spare replacement pad in the box.

  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Dash Cam

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this dashcam when we decided to move from New Jersey to San Jose California last year. I was able to document our 5 days road trip of approximately 3,500 miles. The video quality is excellent. The only problem that I encountered is the built in battery it only last for less than 3 minutes after you turn off the engine. It is a bit pricey compared to other dash cam with the same specs. I may recommend this to a friend.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Alexa integration

    Rated 2 out of 5 stars

    Cannot connect Alexa to more than one camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a dash cam it works fairly well. The problem is you cannot have 2 cars and 2 drivers with one in each for use with Alexa. Once you pair Alexa to a camera in one car if you want to drive the second car you need to disconnect and re-pair in second car. One of my reasons for choosing this camera was because it worked with Alexa. It is not easy to pair with Alexa. It takes repeated tries and having to do this every time I switch cars is ridiculous. From Tech Support: First of all thank you for contacting Nextbase support, the way that your 522GW communicates to your smartphone is via a singular wireless connection and is not designed for multiple consecutive pairings, this means that in order to connect to another device you will have to UNPAIR your smartphone with the previous camera.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great video

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does work great, but you do have to watch what SD cards you put into the device. The quality of the video is great. The fact that it has the in cab camera and backup camera as options to add to the device it would have been nice to be able to use both not just one or the other.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Excellent in first three weeks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality in day and night. Very easy to use and setup. A little hard to remove the micro SD for me. Suction cup has held onto the windshield with no issues. About to order the rear window camera

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Nic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera works well with good video. It was disappointing it did not come with even a basic sim card. The instructions are printed on black multi pages and were little help. Using the app worked well and took care of questions. There was a price drop a few days after I made purchase and Best Buy credited me the difference when I called customer service. It appears solidly built at a decent price but only time will tell if it holds up under use.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 2 out of 5 stars

    Only that that worked right was video quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can say the video quality was good. That is really about it with this camera. I had it for 3 months and found that almost nothing worked correctly. I regularly found it had stopped recording and only way to get it to start again was the reset button. If I needed to transfer videos off the camera it meant pulling the memory card, attempting to do it via the built in WiFi would mean the camera would restart it self midway through the process EVERY TIME and I would have to start the process over again. A dash cam needs to be reliable and just work. This camera can not be called reliable. I have upgraded to a different brand dash cam now.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, only problem is that it interferes with the electronic of my new truck, for example voice command is disable and went I want to bluetooth connect the camera it drops the bluetooth connection of my truck, therefore I can not use the phone setting to make phone calls.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Above average dash cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video quality is good. I like the 60fps at 1080p setting more than 30fos at 4K. The only negative is that the unit restarts a few times if you drive long distance. I believe it heats up and has to power cycle. Kinda annoying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not perfect but good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I like the setup and the power at the base, but don’t be fooled; this camera does not easily detach without messing up where you have it pointed. The suction cup is good but you can pull it loose detaching the camera. Also, wish this had been 4K with as expensive as it is. However love the rear view attachment you can add to it. Also only comes with cigarette lighter attachment and not a USB. That has to be bought separately and that’s not evident in packaging.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Good Dash Cam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dash cam has good picture quality and is easy to use. You can add a rear camera or a camera to view the inside of your car. I have the dash cam and bought the camera for the rear glass. They work great for my work commute.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best you can find out there, I love the clear images it can provide

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Glad to hear it! Thanks for the review!

  • Rated 5 out of 5 stars

    Nice dash cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the clear view of dash cam. Good quality and durable

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Love to hear it, thanks for the review!

What experts are saying

Powered by alaTest

Rating 4.5 out of 5 stars with 8 reviews

The analysis of all aggregated expert reviews shows that the reviewers are positive about size, image quality, durability and usability. Editors are less positive about reliability and connectivity and have mixed opinions about design. Using an algorithm based on product age, reviewers ratings history, popularity, product category expertise and other factors, this product gets an alaTest Expert Rating of 89/100 = Very good quality.
  • CNETBrian Cooley on July 14, 2019

    Best features of new smart dashcamsThe 522GW doesn't capture an in-car view but it can be connected to an optional rear-facing camera that captures the road behind. That's handy for the ubiquitous and often disputed rear-end collision. Like many smart dashcams, the Nextbase 522 has

    Full Review
  • Tech AdvisorRating, 4 out of 5Jim Martin on September 20, 2019

    Nextbase 522GWThe 522GW is Nextbase's flagship dash cam and offers built-in Alexa, Emergency SOS calling and a polariser. It's compatible with the add-on rear camera modules, should you want front + rear recording.

    Full Review
  • T3Rating, 5 out of 5Spencer Hart on November 15, 2019

    Nextbase 522GW dash cam reviewOutstanding image quality combined with Alexa and Emergency SOS features make this the dash cam to beat

    Full Review
  • digitalcameraworld.comAlistair Charlton, James Artaius, Chris George on July 5, 2021

    The best dash cam in 2021: constant protection for you and your vehicleThe Nextbase 522GW is a great dash cam for those who want a whole suite of features – including Alexa, GPS and Emergency SOS – but who are also on a budget. The 522GW shoots 2K resolution (1440p) at 30 frames per second, or regular 1080p Full HD

    Full Review
  • MashTipsRajesh Das on February 15, 2021

    12 Best Dash Cams to Choose from in 2021The Nextbase 522GW dash cam has a 3” touchscreen at the back. It gives you a crisp 1440p HD resolution with its wide-angle lens. You also get many additional features with the dashcam. The main one in that is the built-in Alexa functionality. This

    Full Review
  • Review GeekCORY GUNTHER on February 4, 2021

    The Best Tech You Can Upgrade Your Car WithDash cams are a great way to upgrade your vehicle and protect yourself if an accident strikes. There are several reasons to buy a dash cam, and there's an equally wide range of options. From cheap ones that simply record what's in front of you, to

    Full Review
  • TechnowizeAnna Versai on January 6, 2021

    End of Your Search for Best Dash Cams Here!The Nextbase dashcam offers video quality of 1440p at 30fps or regular 1080p at 60fps. It has a touchscreen with a compact size of 3-inch HD IPS and a viewing angle of 140 degrees. Its features include an integrated GPS to provide a precise

    Full Review
  • G Style MagazineSamuel Huang on August 8, 2019

    Nextbase 522GW Series 2 Dash Cam ReviewLast month, I took a look at the Nextbase 422GW Series 2 Dash Cam. While it's a very good dash cam, it's not the best Nextbase has to offer. That honor goes to the Nextbase 522GW Series 2 Dash Cam. While not that much different from the 422GW, the

    Full Review