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Customer Ratings & Reviews

Customer reviews

Rating 3.5 out of 5 stars with 83 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.1 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers highly value the iQ Rear Window Camera's excellent video quality, both day and night, and its long cable, which is sufficient for most vehicle installations. The ease of installation and wide field of view are also frequently praised. However, some users have experienced connectivity issues and reported that the app requires further development.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 83 reviews
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Nexbase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent camera little hard to connect at first

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello Joseph,

      Thank you for your feedback! We're glad to hear you're enjoying the camera overall. If you ever need any tips or assistance, our support team is here to help. We appreciate you choosing us and hope the camera continues to serve you well!

      -The Nextbase Reviews team

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    There is no title

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Work good no problem . I cannot keep it my warranty is not allowed.

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello,
      Thank you for taking the time to write a review!

      We're glad to hear that the camera is working with no problems. Let us know if there's anything we can help with!

      -The Nextbase Reviews team

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Dont buy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would go lower but it wont let me. Twice now my system did not alert me to entry into my truck and twice things were stolen. Good thing indidnt have anything important in my truck. Im going back to a brand the did let me know everything, Nexar. This 4glte system is crap!

    No, I would not recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello,
      Thank you for taking the time to write a review.

      We truly sorry to hear about the robbery in your vehicle, we sincerely hope no one was hurt.

      We regret to hear that the camera didn't alert you of this, of course this is far from the expected funcioning and we sincerely apologize for this fault.

      If you could email us at [email protected] we'll work tiressly to solve this for you and avoid it from occurring again in the future.

      We’re committed to ensuring your satisfaction and would appreciate the opportunity to make things right.

      - The Nextbase Reviews Team

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Decent review camera

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good review camera. Setup up was a little difficult

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello,
      Thank you for taking the time to leave a review.

      I'm sorry to hear that the setup was difficult. Thank you very much for that feedback; we'll work on improving that experience. We're glad you're content with the rear view camera's quality. If you ever need help with your front or rear camera, don't hesitate to reach out to us. You can contact us at [email protected]

      -The Nextbase reviews team

  • Rated 4 out of 5 stars

    Difficult cell phone interface.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NextBase IQ was very hard to install. We had to disconnect and reconnect the power several times to get it to interface with our cell phones.

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello Paul,
      Thank you for taking the time to write a review.

      We're sorry to hear that you've had a hard time installing your iQ. If you're still struggling with the installation or if you need any further help please reach out to us at [email protected]

      We'll be happy to assist you!

      -The Nextbase Reviews Team

  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Nextbase Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one did not work. The second one works great. Very good product and Live video

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello Darcy,

      Thank you for sharing your feedback! We're so glad to hear that the second one is working great for you and that you're enjoying the live video feature. We truly appreciate your patience with the first product, and we're happy we were able to get you set up with something that meets your expectations. If you have any further questions or need any assistance, don't hesitate to reach out. We're here to help!
      -The Nextbase Reviews Team

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nextbase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worksuch better after the software update. No longer using the system, however, due to the mandatory subscription fees.

    No, I would not recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello Adam,

      Thank you for sharing your feedback! We're so glad to hear that the software update has improved your experience with the product. We always strive to enhance performance and make our systems better for our users.

      We understand your concerns about the subscription fees, and we truly appreciate your feedback. We’re constantly working on ways to offer value while balancing features and costs. If you have any questions or would like to discuss this further, please don’t hesitate to reach out!
      -The Nextabse Reviews Team

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Parking protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I have to park on the city street since I don't have offstreet parking and I have been hit before. Now I have video front and back to give the police for reporting accidents. The alert system to my cell phone works great as well.

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello,
      Thank you for your review.
      It’s good to know the IQ provides the safety you need. Thank you for sharing your experience.
      The Nextbase Review Team

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Rear view camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. What a great addition to the camera system.

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello Kenneth,
      Thank you for your kind words!

      We're glad to hear that you found your iQ Rear Window Camera easy to install and that you find it a great addition to your system!

      If you ever need help with your dash cam, don't hesitate to reach out to us! -The Nextbase Reviews Team

  • Rated 3 out of 5 stars

    Tramsfered to India for support. Horrible

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just average knowledge here in West VA. Tried to call store but got transfered to india. At the W. VA store no geek support Monday, Tuesdays, Wednesday or Thursday. The item is fine, STORE SERVICE VERY BAD.

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello Lezlyee,
      Thank you for taking the time to write us a review.

      I'm sorry to hear you haven't received support for your iQ Camera. I understand how frustrating that must have been.

      If you wish to get in touch with our Nextbase Support Team directly, you can contact us at [email protected]

      We’re committed to ensuring your satisfaction and appreciate the opportunity to make things right.

      -The Nextbase Reviews Team

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Protection at its best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time purchase of a dash cam , I love it because it notifies me of what’s happening around my car . It’s so clear even my sons jealous he’s thinking about purchasing one just like mine .

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello,
      Thank you for your review.
      We are glad you are enjoying the IQ. We value your opinion.
      The Nextbase Review Team

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Good dashcam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera, good resolution I really recommend

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello Jorge,
      Thank you so much for your kind words!

      We're glad to hear that you're having a positive experience with our iQ Rear Window Camera and its image quality.

      If you ever need help with your camera, don't hesitate to reach out to us.

      -The Nextbase reviews team

  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Nextbase IQ Rear Camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great camera. I would give it 5 stars.if all ofnthe features worked

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello,
      Thank you for your review.
      We appreciate your feedback. I am sorry that some of the features are not working. We can find a solution for you. There is a new Firmware release that will solve the issues you are having.
      Please contact us so we can help: [email protected]
      The Nextbase Review team

  • Rated 1 out of 5 stars

    Nextbase IQ4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nextbase camera is very nice but the app is poor developer, whenever you want live view it does not respond when you touch the live view icon, and also whenever you want to look at the recordings it never responds the icon just spends, don't know if you are supposed to connect it Bluetooth or WiFi. I think the directions are not what they supposed to be

    No, I would not recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello Howie,

      Thank you for taking the time to share your feedback. We're really sorry to hear about the issues you've been facing with the app, and we truly understand how frustrating that must be. The camera will connect through 4G on its own, allowing you to access live view even from a distance without any issues. The Wi-Fi option is meant to be used only to speed up video downloads, but it shouldn't affect the app if it is not connected.

      We strive for our products and apps to meet the highest standards, and your experience doesn’t reflect the quality we aim to deliver. Our support team would be happy to assist you in resolving these issues quickly and ensuring you get the most out of your device. Please get in touch with them at [email protected] and mention that the reviews team has referred you, so we can assist you promptly.

      Thank you for your understanding, and we look forward to helping you resolve this!

      - The Nextbase Reviews Team

  • Rated 4 out of 5 stars

    Dashcam

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dashcam for the money. I love the voice control

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello,
      Thank you for your review,
      We are glad you are enjoying the IQ. We appreciate the feedback.
      The Nextbase Review Team

  • Rated 1 out of 5 stars

    Very dissapointed!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I invested in this dashcam. Bought the front and rear. It was pricey but their ads looked promising. Turned out it was a big dissapointment!!! The rear cams doesnt come back once you turn off the vehicle. Always had to restart the device if i want it to function. And parking mode only senses when somebody is already inside the vehicle. Not as advertised. Completely dissatisfied expense! Hope they fix it as promised but i wont bet on it.

    No, I would not recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello,
      Thank you for your review.
      I am sorry you’ve had this experience. A few connectivity issues have been detected with some Rear Cameras, but they will be fixed with the next update.
      The Smart Sense Parking feature will record any event with an impact, whether there is someone in the car or not. The event will be automatically uploaded to the cloud, so it can be available for download afterwards.
      Please contact us so we can provide more information: [email protected]
      Thanks to your valuable feedback, we've made some exciting updates to our app and device!
      To enjoy the new improvements:
      Update the app from your app store.
      For the latest firmware, open your iQ app, tap the menu in the bottom right, go to iQSettings > Firmware Update > Click Latest Update.
      You're all set to enjoy the enhancements!
      The Nextbase Review Team

  • Rated 5 out of 5 stars

    Great rear view

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This integrates extremely well and is easy to install if you have some common sense in running a wire under the trim to the front.

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello,

      Thank you for your great feedback! We’re so glad to hear that the installation went well for you. It’s fantastic to know that it was easy to set up with a little bit of effort. If you have any other questions or need further assistance, don’t hesitate to reach out—we’re always here to help!

      -The Nextbase Reviews Team

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Works as it should

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey but it does what I require from a dash cam. Quality of the videos are good and it's nice to have access to the security cam wherever I am.

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello Joie,

      Thank you so much for your feedback! We're thrilled to hear that the dash cam meets your needs and provides the quality and convenience you're looking for. We truly appreciate your recognition of the video quality and the ability to access your security cam from anywhere.

      We understand that value is important, and we’re glad to know that the camera is delivering on its promise. Thank you for choosing us! - The Nextbase Reviews Team

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    App not working

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will review again if I get this to work. Can’t see any videos gps and WiFi not working. I hope we get this fixed…

    No, I would not recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello Edward,
      Thank you for your valuable feedback.

      I'm sorry to hear that you're encountering these issues with your iQ Rear Window Camera. Please reach out to us at [email protected]. Please tell them that the reviews team has directed you back with then and we’ll ensure your case receives the attention it deserves to get your camera back working.

      We'll be happy to help you resolve this.

      -The Nextbase Reviews Team

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Buy once, cry once El

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product. Top-of-the-line. 24 seven recording with live view feed.

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello, Matthew.
      Thank you for your wonderful review!

      We're happy to hear you find our iQ's Rear Camera outstanding.

      If you ever encounter any issue with your camera, let us know, and we'll be happy to help!

      Safe driving!

      -The Nextbase Reviews Team

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