Customer Ratings & Reviews
- Model:
- NBIQRWC
- SKU:
- 6543921
Rating by feature
- Value
Rating 3.1 out of 5 stars
- Quality
Rating 3.6 out of 5 stars
- Ease of Use
Rating 3.4 out of 5 stars
Customers are saying
Customers highly value the iQ Rear Window Camera's excellent video quality, both day and night, and its long cable, which is sufficient for most vehicle installations. The ease of installation and wide field of view are also frequently praised. However, some users have experienced connectivity issues and reported that the app requires further development.
This summary was generated by AI based on customer reviews.
Great product
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to the main unit. Allows u to record what is happening behind the vehicle.
I would recommend this to a friendBrand response from Nextbase
Posted .Hello,
Thank you for taking the time to write a review.
We're happy to hear that you're finding the iQ Rear Window Camera a great addition to your vehicle!
If you ever need help with your cameras, don't hesitate to reach out to us.
-The Nextbase Reviews Team
- Cons mentioned:Connectivity
Awful.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product a long with the Nextbase 4K camera is absolutely awful. This is the second time I have purchased this camera and it failed to connect to T-Mobile here in Anchorage Alaska to complete the setup process. I even drove around half of Anchorage trying to get a signal to connect. A complete waste of time. The 622GW is light years a head on this product.
No, I would not recommend this to a friendBrand response from Nextbase
Posted .Hello,
Thank you for taking the time to share your experience. We’re truly sorry to hear that you’ve had trouble connecting your camera, especially after purchasing it twice. We understand how frustrating connectivity issues can be, particularly when you’ve made the effort to find a signal. Your feedback is invaluable, and we’ll be sure to pass it along to our team for review.
This is definitely not the experience we want for our customers, and it’s not typical behavior for the device. Please reach out to our support team at [email protected] so we can assist you in resolving this issue as quickly as possible.
- The Nextbase Reviews Team
Give it a shot
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It definitely a good camera. Totally understand that it’s new to the market. But with firm where updates I am sure it will be great. I’ve had the same issues as some of the other reviewers but I’ve noticed with the firmware upgrade it has gotten much better.
I would recommend this to a friendBrand response from Nextbase
Posted .Hello,
Thanks for leaving a review, we really appreciate the feedback.
We are very proud of the iQ and I'm glad to hear that you are enjoying it too and as you correctly point out, new products often need several firmware updates in the early stages.
If we can be of any further assistance, please let us know.
Regards
The Nextbase Review Team
- Pros mentioned:Video quality
Solid camera
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid camera. A little pricey but has worked great.
I would recommend this to a friendBrand response from Nextbase
Posted .Hello Christian,
Thank you for your feedback! We’re glad to hear that the camera is working great for you. We're thrilled to know it’s living up to your expectations. If you ever have any questions or need assistance, we’re here to help!
-The Nextbase Reviews Team
Lacks IR
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rear camera doesn’t have IR so is useless at night, for $200 you think it would at least come with that. Nighttime is when most car break-ins/thefts happen. Had someone kick my sunroof in and this didn’t capture anything because it only works in well-lit areas/broad daylight. Nextbase should come out with a different version with IR, like they offer in the front facing camera. Also, be wary the system will randomly delete video you watch so make sure to save it immediately and download to your phone after viewing. I had video that I was showing law enforcement that randomly disappeared after viewing. Nextbase is a good concept but lacks the robust security you’d expect from a near $1000 system. Also, when an event does happen it only triggers a single notification. Which is like getting a text at night, you just don’t notice it. They should have it trigger a loud alarm or a notification that keeps going until acknowledged.
No, I would not recommend this to a friendBrand response from Nextbase
Posted .Hello Chris,
We’re really sorry to hear about your experience, and we truly understand your concerns regarding the rear camera’s performance at night. We appreciate your feedback and will certainly pass it along to our product development team as we continue to improve our offerings.
Regarding the video deletion issue, this is not how the camera should be working—no video should be deleted unless manually deleted. We recommend protecting any video you want to keep from being deleted from the SD card. However, as long as the camera has had time to upload the footage to the cloud, it should be available in the library section. Please make sure the SD card you're using is compatible and that the firmware is updated. If the issue persists, please contact our support team at [email protected].
We genuinely appreciate your thoughtful feedback and want to assure you that we are always working on ways to improve our products and services to provide better security. If you need further assistance or have any more concerns, please feel free to reach out. We're here to help.
- The Nextbase Reviews Team
Not ready for public use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels very beta. It wasn’t recognized by the main unit. Nextbase customer service sent the firmware but there’s no way to push it and the way to “update” is ridiculously useless. Oh well? Maybe I’ll try again when it’s not “in beta” (which it isn’t but it feels like)
No, I would not recommend this to a friendBrand response from Nextbase
Posted .Hello Tagg,
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about the challenges you've faced with the update process. We understand how frustrating it can be when technology doesn’t work as smoothly as expected, especially when you're eager to have everything functioning perfectly.
If you’d be open to it, we’d love to assist you personally in resolving this issue and getting everything working seamlessly. Please get in touch with our support team, at [email protected] and let them know the reviews team has referred you for an escalation to get this process expedited, we’ll make it our priority to guide you through the process.
Thank you again for your understanding and for being a valued customer. We’re here to help whenever you need us.
-The Nextbase Reviews Team
- Pros mentioned:Cable length, Ease of use, Field of view
Awesome addition to Nextbase IQ Camera
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Nextbase Rear Cam is a great addition to the iQ Smart Dash Cam, providing a solution for those seeking to improve their vehicle's security and monitoring capabilities. This rear camera records the road behind in 1440p HD, an excellent image quality and offering all-round protection for your vehicle. When paired with the iQ Smart Dash Cam, this setup creates a triple-view covering a 450-degree angle to protect your vehicle from every direction. One of the best features of the Nextbase iQ Rear Cam is its ability to offer 24/7 protection. This feature is crucial for capturing all angles of your vehicle, especially when you're not around. The camera ensures that any movement triggers it to record. The camera allows you to monitor not just the front and inside views but also the rear view of your vehicle. This can come in handy when you least expect it. You never know when you are going to need to capture video around your vehicle. Installing the rear cam is pretty straightforward. The package includes a 24.6-foot cable, making it easy to route and install the camera. The adhesive mount is sturdy and secure on your rear window. Additionally, the camera system does not require an SD card. The package also comes with a fitting tool, window cleaning pack, spare window adhesive, and cable clips, providing everything needed for a clean installation. The performance of the Nextbase Rear Cam is impressive. The 1440p HD recording capability ensures that every detail is captured with clarity, providing clear and precise footage that can be crucial in the event of an accident or security incident. The camera’s ability to cover a 450-degree angle ensures that no blind spots are left unmonitored, offering comprehensive protection for your vehicle. The Nextbase Rear Cam is a great addition to the IQ models. It has turned my Nextbase front camera into a full system that protects my car from all angles. I highly recommend!
I would recommend this to a friendBrand response from Nextbase
Posted .Hello, Thank you for taking the time to leave us a review. We really appreciate the feedback that you have provided, I'm really glad to hear you're enjoying the addition of the rear camera, if there is anything else we can help you with please let us know - The Nextbase reviews team
- Pros mentioned:Video quality
Unsatisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The front camera is fine and good, the rear camera is not working and the geek squad didn’t put the right fuse in my cameras from the jump I’m having to go back and forth with Best Buy i plan on going back to rivergate Best Buy for them to put a new fuse in for the rear, I paid a lot of money for the cameras and for the geek squad service installation, would I recommend it yes and no
I would recommend this to a friendBrand response from Nextbase
Posted .Hi Destiny, I am sorry to hear about your experience with Geek Squad, I am certain they will be able to help you with the fuse issues. In the meantime, what seems to be the problem with your rear cam? What do you mean by its not working? It could be something simple and we would love to help you troubleshoot - can you please reach out to our technical support team at [email protected] or by phone at +1-800-280-5178.
Uodate.....
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok. After 24 hrs of headache and pain, it works WONDERFULLY now. I would recommend as long as you have enough patience to go thru every little setting and tweak it.
I would recommend this to a friendBrand response from Nextbase
Posted .Hello Jeremy,
Thank you for reaching back! We're glad to hear the camera is working correctly now, we're sorry it was you had issues at first, its definitely not how it should be, but we're glad to hear it got resolved. Hopefully everything should be working now but if there is anything else we can help you with please let us know!
-The Nextbase Reviews Team
Go to something else. It's a piece of Poop.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could never get it to work correctly. Even in my garage with the Wifi router 10 ft away, it couldn't connect. Won't play back videos. Never again. Lots of work to get it installed. Left it in the car when I traded it in. Don't get it.
No, I would not recommend this to a friendBrand response from Nextbase
Posted .Hello Robert,
Thank you so much for sharing your experience. We're truly sorry to hear that you faced challenges with the setup and connectivity. It sounds like the product didn't meet your expectations, and we understand how frustrating that must have been, especially with the effort it takes to get everything working smoothly.
We would strongly suggest to get in touch with our support team at [email protected], we're here to help with any setup or troubleshooting you might need. We genuinely appreciate your feedback as it helps us improve.
-The Nextbase reviews team
Not impressed and doesnt do what I need it to do
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only time this system seems to pick up video is when I get into the vehicle. It failed to record a parking incident when I really needed it to. The app is slow and spotty and I pay 9.99/mo for it. Not worth it in my opinion.
No, I would not recommend this to a friendBrand response from Nextbase
Posted .Hello,
Thank you for sharing your feedback, and we’re truly sorry to hear about the issues you’ve experienced with the camera and app. We completely understand how frustrating it must be to miss an important incident like a parking event, especially when you're relying on the system.
It sounds like there might be some connectivity or configuration issues, and we’d love to help you get everything working as it should. We strongly recommend reaching out to our support team at [email protected]—they can guide you through troubleshooting steps and help ensure your camera is recording properly in all situations.
We really appreciate your patience and want to make sure you get the most out of your Nextbase experience. Please don’t hesitate to contact us, and we hope we can resolve this for you soon!
- The Nextbase Reviews Team
Didn't work for me
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was simple because all you have to do is stick it to the rear window and attach it to the main front camera. It doesn't work without the front camera. The main camera was glitchy and only worked for a couple of hours. The rear camera didn't worked at all. I called tech support a few times and the line was busy. The company is from outside the United States which is probably why I couldn't reach them by phone. I returned it.
No, I would not recommend this to a friendBrand response from Nextbase
Posted .Hello,
Thank you for sharing your experience with us. We’re truly sorry to hear that had to return the product. We understand how frustrating this can be, and we truly appreciate your feedback as it helps us improve.
If you're open to it, we would love the opportunity to assist you further and ensure that any concerns you had are addressed. Our support line, +1 800 2805 178, is open from Monday to Friday from 7am to 7pm CST. We want to make things right and provide you with the seamless experience you deserve. We hope you give us another chance in the future.
-The Nextbase Reviews Team
- Cons mentioned:Connectivity
Horrible purchase
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this or the Nextbase IQ. This camera rarely ever connects to the main camera and I have already left a post regarding the waste of money from purchasing the Nextbase IQ 4K. I repeat. Do not waste your money.
No, I would not recommend this to a friendBrand response from Nextbase
Posted .Hello,
Thank you for your review.
I am sorry you are having this experience with the IQ and its Rear Camera. If you provide us with complete information, we will solve this for you.
Please contact us so we can help: [email protected]
The Nextbase Review Team
App not working
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will review again if I get this to work. Can’t see any videos gps and WiFi not working. I hope we get this fixed…
No, I would not recommend this to a friendBrand response from Nextbase
Posted .Hello Edward,
Thank you for your valuable feedback.
I'm sorry to hear that you're encountering these issues with your iQ Rear Window Camera. Please reach out to us at [email protected]. Please tell them that the reviews team has directed you back with then and we’ll ensure your case receives the attention it deserves to get your camera back working.
We'll be happy to help you resolve this.
-The Nextbase Reviews Team
Great product, missing features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would have given 5 stars if all the advertised features were available.
I would recommend this to a friendBrand response from Nextbase
Posted .Hello,
Thank you for your review.
We are working on getting them released as soon as possible. We are glad you are enjoying the IQ. We appreciate the feedback.
Thanks to your valuable feedback, we've made some exciting updates to our app and device!
To enjoy the new improvements:
Update the app from your app store.
For the latest firmware, open your iQ app, tap the menu in the bottom right, go to iQSettings > Firmware Update > Click Latest Update.
You're all set to enjoy the enhancements!
The Nextbase Review Team
Buy once, cry once El
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding product. Top-of-the-line. 24 seven recording with live view feed.
I would recommend this to a friendBrand response from Nextbase
Posted .Hello, Matthew.
Thank you for your wonderful review!
We're happy to hear you find our iQ's Rear Camera outstanding.
If you ever encounter any issue with your camera, let us know, and we'll be happy to help!
Safe driving!
-The Nextbase Reviews Team
Dont buy!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would go lower but it wont let me. Twice now my system did not alert me to entry into my truck and twice things were stolen. Good thing indidnt have anything important in my truck. Im going back to a brand the did let me know everything, Nexar. This 4glte system is crap!
No, I would not recommend this to a friendBrand response from Nextbase
Posted .Hello,
Thank you for taking the time to write a review.
We truly sorry to hear about the robbery in your vehicle, we sincerely hope no one was hurt.
We regret to hear that the camera didn't alert you of this, of course this is far from the expected funcioning and we sincerely apologize for this fault.
If you could email us at [email protected] we'll work tiressly to solve this for you and avoid it from occurring again in the future.
We’re committed to ensuring your satisfaction and would appreciate the opportunity to make things right.
- The Nextbase Reviews Team
Great camera
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love both my front and rear Nextbase IQ cameras. Easy to use. Installation was great at Best Buy.
I would recommend this to a friendBrand response from Nextbase
Posted .Hello Tina,
Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying both your front and rear Nextbase IQ cameras and that the installation went smoothly at Best Buy. It’s great to know that you’re finding them easy to use! If you ever have any questions or need further assistance, please don’t hesitate to reach out. We’re here to help, and we appreciate your support!
-The Nextbase Reviews Team
Nextbase Camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first one did not work. The second one works great. Very good product and Live video
I would recommend this to a friendBrand response from Nextbase
Posted .Hello Darcy,
Thank you for sharing your feedback! We're so glad to hear that the second one is working great for you and that you're enjoying the live video feature. We truly appreciate your patience with the first product, and we're happy we were able to get you set up with something that meets your expectations. If you have any further questions or need any assistance, don't hesitate to reach out. We're here to help!
-The Nextbase Reviews Team
Over all great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected, hopefully new update comes soon to make it keep improving.
I would recommend this to a friendBrand response from Nextbase
Posted .Hello,
Thank you for your feedback! We’re glad to hear that the product is working as expected. We’re always working to improve and enhance our products, so rest assured that updates are on the way. Your input helps us continue to evolve and provide the best possible experience.
-The Nextbase Reviews Team
