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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 3.6 out of 5 stars with 225 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

66%would recommend to a friend

Customers are saying

Customers are positive about the 10 Channel Wi-Fi NVR security system, frequently praising the excellent picture quality and ease of use. Many also highlighted the effective night vision capabilities of the cameras. The accompanying app also received positive feedback for its functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 225 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    24 Hour security

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re on sale at a great price. Easy to install without help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product would definitely buy again recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    WiFi cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras and app on phone is the best. Easy to install.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't work yet...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box got stuck at the login screen even with the correct credentials. Maybe I'll update the review if possible.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, love it. Works great, no issues. A+++++++

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cameras I’m so glad to have this best cameras.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I was looking for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate to give this a 3 star but they were not wireless so I had to take them back but seemed like they would be great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buy a different system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Images look to be in slow motion during playback. Not as high of quality as I had hoped for. Sounds are muffled.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not pleased at all with the performance,and have not had a chance to talk with anyone about the problem.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Garbage surveillance system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This surveillance system is trash..... Garbage. I did everything possible, I follow the steps and the cameras will not connect at all.... It'sg pretty frustrating!!

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      We are so sorry to hear you are having an issue connecting. Have you contacted our technical support team? We are at the ready and happy to assist. We do provide easy to access troubleshooting material on your products support page at https://support.nightowlsp.com/hc/en-us. If you need additional assistance, simply use the Contact Us link to reach our technical support team. Please ensure your device is running the latest software version to access phone support. We thank you for choosing Night Owl.

  • Rated 4 out of 5 stars

    was hard getting getting the software etc working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very hard to get set up and now the pictures are messed up

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Easy install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a little problem getting 2 of cameras to sync to nvr, but did finally connect. System has a lot of features, but seems to be ‘user friendly ‘.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    OK...but

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was pretty easy, and the day time images are pretty clear and in color on my monitor, but night time images are B&W. That's ok...but one of the camera power cords has already failed. I can't seem to get the app to down load for remote viewing on my phone. Pretty frustrating...should have read all reviews before buying.

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Have you contacted Night Owl's technical support team for assistance? Unfortunately, the issue you are having requires troubleshooting by our technical support team. We do provide easy to access troubleshooting material on your products support page at https://support.nightowlsp.com/hc/en-us. If you need additional assistance, simply use the Contact Us link to reach our technical support team. Please ensure your device is running the latest software version to access phone support. We thank you for choosing Night Owl.

  • Rated 5 out of 5 stars

    My security

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definerely a good product, but i wish i had puechased wireless. After i made rhe first hole on my wall wall, indecided to return it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Yes yes we

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes yes we can do that we can E together and we can we ytieye Yes we can we Wii do who are we can work on our stuff together we are rir Yes yes we can work together and we eare do some tomorrow we have a etutoueiruey each morning tomorrow ru

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Security System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras were a bit difficult to install (time wise) but they work fine. Only three of the four worked (couldn't replace one out) but we kept them since we really only have 3 entry ways.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to set up or app use. Couldn’t keep connected or get add on camera to work

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Night cameras

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these cameras and the awesome customer service they have answered everything i needed and then some!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Security Camera System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security camera system that dosen't need to run any cables between cameras and reciver. My cameras are between 30-200 feet from reciver and not in line of sight with minimal freezes and no antenna extentions. Can also be viewed on app.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great camera!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is okay but can be difficult apps to use with it are not the best.

    I would recommend this to a friend
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