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Customer Ratings & Reviews

Your price for this item is $449.99

Customer reviews

Rating 3.3 out of 5 stars with 3 reviews

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67%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-3 of 3 reviews
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Customer support

    Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, picture. Easy set up. Customer support is iffy.

    I would recommend this to a friend
  • Cons mentioned:
    Sensitivity, Software

    Rated 1 out of 5 stars

    Garbage Product and Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First if you are having an issue adjusting the zone sensitivity for each camera under record settings it’s not just you. We tried it on 4 different phones and the system will just reset it to medium if you set the lowest setting. They tried to play it off as a phone issue. Nope. This system will say it sees a face or car when there is nothing there. The main reason I wanted to adjust the sensitivity. Just so you know they use the same software on all their kits so I would avoid them all together. If I could give 0 stars for this company I would. Absolutely terrible experience and product.

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      We are sorry to hear of your unsatisfactory experience. It would appear though that you are not actually reviewing this product but rather spamming our products as you have been for quite a while on multiple sites due to a poor experience. Your issue was not able to be replicated with any of our systems though we did ship you multiple replacement parts to attempt to support you. We can confirm that we offer a full one year warranty for all of our products against parts and manufacturing failures. We also offer email, web resource, online chat and phone based support. We wish you all the best regardless. Thanks, Night Owl SP Digital Support

  • Rated 5 out of 5 stars

    Excellent system, easy to use.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture and video quality. Easy to use interface. No monthly fee as it has a lmhuge 1TB local storage.

    I would recommend this to a friend
  • Customer reviews from nightowlsp.com

    User rating, 4.2 out of 5 stars with 84 reviews on nightowlsp.com.

    See all nightowlsp.com reviews
    nightowlsp.com
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