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Customer Ratings & Reviews

$259.99

Customer reviews

Rating 4.2 out of 5 stars with 361 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers regard the "12 Channel 4 Camera Wired 2K 1TB DVR Security System" favorably for its decent camera quality, overall performance, and night vision. The system also provides ample storage and connectivity to mobile devices. However, some customers have expressed concerns regarding the motion detection sensitivity, cord length, and setup difficulty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 361 reviews
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Camara

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has good definition and can be seen clearly at night

    I would recommend this to a friend
  • Cons mentioned:
    Setup difficulty

    Rated 2 out of 5 stars

    fair.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had problems with setting up all 8 cameras we only got 6 to work so we return the system .

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      We’re sorry to hear you experienced issues setting up all 8 cameras. That’s not the experience we want for our customers. Our support team is available to walk through setup step by step and ensure all cameras are working properly. If you decide to try Night Owl again in the future, please call us at 1-866-979-0580 so we can assist you directly.
      —Night Owl SP Digital Support Team

  • Rated 5 out of 5 stars

    Very great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will require a lot of time to wire these up properly but it is work it in the long run

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Freda

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EASY INSTALL, CLEAR CAMARA VIEW. Good quality camaras. added to current system

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this cameras, great product, great view and are easy to install.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for the feedback! Please let us know if you need any support. Night Owl SP Digital Support Team

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Night owl has you covered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video, The voice feature is awsome. Easy to go back and look video

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device works great without any problems and nice picture

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for the review and glad to hear you are enjoying your system. Please let us know if we may be of any assistance. Night Owl SP Digital Support

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cameras best quality easy to use easy to view

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BEST SYSTEM TO KEEP UR FAMILY SAFE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome security system. Amazing picture great qua

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great wired cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and great picture quality. Every thing needed was included

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for the feedback and happy to hear you are enjoying your system. Please reach out if we may ever be of assistance. Night Owl SP Digital Support Team

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it see clearly excellent cameras show good thanks

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for the review and glad to hear you are enjoying your system. Please let us know if we may be of any assistance. Night Owl SP Digital Support

  • Cons mentioned:
    Motion detection

    Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera are good but it records wvery thing and when you set it just to detect humans it reset every time back to recording every kind of movement

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    security cam

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera system is great. Comes with app functionality.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for the feedback! Please let us know if you need any support. Night Owl SP Digital Support Team

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Night owl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Great system. I would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speedy pickup at store Great customer service Ease of install and set up Good value for the product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it the best decision I made to make my house as safe as possible.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great price on 4 cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They look good, I just haven’t had the time to hook them up yet

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If work great, Wherever you go. You can see it on your phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Zero support after sale

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst customer support ever! I am on day 5 of trying to resolve an issue with a brand new system. Customer service in overseas, impossible to communicate, and “warranty” can only be done via email which I’m on day 5 now waiting. I wish I would have called customer service “before” buying.

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for the feedback and very sorry to hear of the issue you are having with system and support hotline. Your purchase comes with a 1 year warranty to protect from material defect or failure so we welcome the chance to support you on this. Please email techteam@nightowlsp.com with a brief description of the issue(s) you are facing. This will put you in touch with our advanced internal support team who will further troubleshoot with you. Thank you and we look forward to hearing from you! Night Owl SP Digital Support Team

  • Rated 5 out of 5 stars

    Awesome qauality.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these as an upgrade for my other system for the 2 way audio. Night owl always comes thru with quality. I would recommend this for anyone. Great home protection.

    I would recommend this to a friend