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Customer Ratings & Reviews

$259.99

Customer reviews

Rating 4.2 out of 5 stars with 361 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers regard the "12 Channel 4 Camera Wired 2K 1TB DVR Security System" favorably for its decent camera quality, overall performance, and night vision. The system also provides ample storage and connectivity to mobile devices. However, some customers have expressed concerns regarding the motion detection sensitivity, cord length, and setup difficulty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 361 reviews
  • Rated 3 out of 5 stars

    Simple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s simple I guess it’s 400 for a reason basic system!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was in immaculate condition when received haven't hooked it up yet.... will write another review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality and Quantity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box came with everything I needed. The HD resolution and the easy set up made the experience a 10/10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera system

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this system! It has a great nighttime recordings that are very clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner of a restaurant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera work great, but I was told that I could also hook up battery camera also which did not work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the price. Every you need to install four cameras. Comes with Four 60ft cables.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for the review and glad to hear you are enjoying your system. Please let us know if we may be of any assistance. Night Owl SP Digital Support

  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this .. the clarity is great even in the dark. It was easy to set up, and easy to use. Worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Night owl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worth getting it you can put up to 8 cameras with no issues!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was recommended these cameras and i'm really happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and great Sharp camera video! Considering of buying another Rotating camera for Front Door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was recommended by a friend of mine for a good reason.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 1 out of 5 stars

    Go with any other brand.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to wait a year or so before I write reviews. Worked 1 day longer than the 1 year warranty period. Was only hooked up for 10 months. Other than that, the image on the image on the screen looks good until you go watch replays. Do not reccomend.

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for the feedback and very sorry to hear of the issue you have experienced with your system. We welcome the chance to support you in ensuring your replayed videos are of the best possible quality. This doesn't sound like a hardware issue but rather a settings issue. Please email techteam@nightowlsp.com with a brief description of the issue(s) you are facing. This will put you in touch with our advanced internal support team who will further troubleshoot with you. Thank you and we look forward to hearing from you! Night Owl SP Digital Support Team

  • Rated 1 out of 5 stars

    Stay away from this product.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would would not recommend this product. Simply because the video quality that you get when there is reflection from the floors (epoxy coated) coming from fluorescent lighting shows multiple lines on the video feed when you look at the playback in the app and as well as the monitor we connected. The 2 other cameras that are facing the outside is working fine. Interchanged one camera to see, and the lines when you view disappeared. So its not the connection but the camera itself. I contacted nightowls support multiple times, each time I send them screenshots of how we see it and after awhile waiting for a resolution, they just disconnect so you have to contact them again... different agents, same outcome... no resolution and they just stop communication and disconnects. I purchased a different brand of camera (Litokam) from amazon just to test to compare and the video playback is perfect in all scenario. I got it during black friday last year and we just got the change to install it this month. So unfortunately I cannot return it or exchange it anymore.

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      We apologize for the issue you have been experiencing with your cameras. We provide a full one year warranty to protect from any issues with components as it appears the case is here. Please email techteam@nightowlsp.com at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. Your purchase includes a one year warranty from product defect. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you. Thanks, Night Owl SP Digital Support Team

  • Rated 5 out of 5 stars

    Security system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are awesome easy to install they are a great security system

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for the review and glad to hear you are enjoying your system. Please let us know if we may be of any assistance. Night Owl SP Digital Support

  • Rated 5 out of 5 stars

    N/a

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very usedful, exellent views and doesnt need installer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and great customer service , I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nightowl

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, super easy to install, and overall great product

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for the review and glad to hear you are enjoying your system. Please let us know if we may be of any assistance. Night Owl SP Digital Support

  • Rated 5 out of 5 stars

    Gerard Pompey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems. Easy to set up and use. I am very happy with it.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for the review and glad to hear you are enjoying your system. Please let us know if we may be of any assistance. Night Owl SP Digital Support

  • Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sight awesome hardware heavy duty highly recommended and very intuitive

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Night aowl

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good not great. Customer service could be a lot better.

    No, I would not recommend this to a friend