Customer Ratings & Reviews
- Model:
- FTD4-81-4L
- |
- SKU:
- 6540775
Customer reviews
Rating 4.2 out of 5 stars with 347 reviews
(347 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers are pleased with the camera quality and overall performance of the security system, including its night vision capabilities. The system also offers ample storage capacity and convenient connectivity to mobile devices. However, some customers have noted issues with the motion detection sensitivity and cord length. A few customers found the initial setup to be a bit difficult.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Night Owl Camera System
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have very clear vision both day and night. They were a little complicated to install but I love them now
This review is from Night Owl - 12 Channel 8 Camera Wired 2K 1TB DVR Security System with 2-way Audio - White
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great wired cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and great picture quality. Every thing needed was included
I would recommend this to a friendBrand response from Night Owl
Posted .Thank you for the feedback and happy to hear you are enjoying your system. Please reach out if we may ever be of assistance. Night Owl SP Digital Support Team
Rated 5 out of 5 stars
Security cameras
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent camera system user friendly. Highly recommend this system perfect for home or business.
This review is from Night Owl - 12 Channel 8 Camera Wired 2K 1TB DVR Security System with 2-way Audio - White
I would recommend this to a friend- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it see clearly excellent cameras show good thanks
I would recommend this to a friendBrand response from Night Owl
Posted .Thank you for the review and glad to hear you are enjoying your system. Please let us know if we may be of any assistance. Night Owl SP Digital Support
Rated 1 out of 5 stars
Zero support after sale
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worst customer support ever! I am on day 5 of trying to resolve an issue with a brand new system. Customer service in overseas, impossible to communicate, and “warranty” can only be done via email which I’m on day 5 now waiting. I wish I would have called customer service “before” buying.
This review is from Night Owl - 12 Channel 8 Camera Wired 2K 1TB DVR Security System with 2-way Audio - White
No, I would not recommend this to a friendBrand response from Night Owl
Posted .Thank you for the feedback and very sorry to hear of the issue you are having with system and support hotline. Your purchase comes with a 1 year warranty to protect from material defect or failure so we welcome the chance to support you on this. Please email techteam@nightowlsp.com with a brief description of the issue(s) you are facing. This will put you in touch with our advanced internal support team who will further troubleshoot with you. Thank you and we look forward to hearing from you! Night Owl SP Digital Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
security cam
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera system is great. Comes with app functionality.
This review is from Night Owl - 12 Channel 8 Camera Wired 2K 1TB DVR Security System with 2-way Audio - White
I would recommend this to a friendBrand response from Night Owl
Posted .Thank you for the feedback! Please let us know if you need any support. Night Owl SP Digital Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Night owl
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Great system. I would recommend to anyone
This review is from Night Owl - 12 Channel 8 Camera Wired 2K 1TB DVR Security System with 2-way Audio - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
love
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it the best decision I made to make my house as safe as possible.
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Great price on 4 cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They look good, I just haven’t had the time to hook them up yet
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If work great, Wherever you go. You can see it on your phone.
This review is from Night Owl - 12 Channel 8 Camera Wired 2K 1TB DVR Security System with 2-way Audio - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Security cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice cameras light up bright at night. Love them
This review is from Night Owl - 12 Channel 8 Camera Wired 2K 1TB DVR Security System with 2-way Audio - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Awesome system compared to our old one we upgr
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its awesome all the way around we love it and recommend it to all
This review is from Night Owl - 12 Channel 8 Camera Wired 2K 1TB DVR Security System with 2-way Audio - White
I would recommend this to a friend Rated 4 out of 5 stars
Works great, just not happy with features.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The playback only shows 2 channels at a time. The older version i had, showed all channels. Also trying to ensure capatible wired ptz cam is difficult.
This review is from Night Owl - 12 Channel 8 Camera Wired 2K 1TB DVR Security System with 2-way Audio - White
I would recommend this to a friendRated 4 out of 5 stars
It could haveore features in the program and zoom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They need to add more features for the amount of money it could be better system and easier to conect to the internet
I would recommend this to a friendRated 5 out of 5 stars
Cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.App is a bit sluggish but the cameras work great so far.
I would recommend this to a friendRated 1 out of 5 stars
Almost two years later - cameras no longer work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 11/24/2023, cameras worked until a month ago. System no longer connects, tried replacing Ethernet cable. Reached out to support, they had us do a factory reset and connect two separate monitors all to say oh well it’s broken at end of call. Not worth trouble of initial setup to stop working after close to two years in.
This review is from Night Owl - 12 Channel 8 Camera Wired 2K 1TB DVR Security System with 2-way Audio - White
No, I would not recommend this to a friendBrand response from Night Owl
Posted .Hi Kate, we’re sorry to hear about your experience and appreciate you sharing the details. That’s certainly not the reliability we want for our systems. Even though your system is outside the standard warranty window, our team may still be able to help troubleshoot or explore repair or replacement options. Please reach out to our support team directly and include your case details so they can review your file and determine next steps.
— Night Owl SP Digital Support Team
Rated 4 out of 5 stars
Good enough system
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, i only wish there was a camera available tonadd to this system with more angle view.
I would recommend this to a friendRated 5 out of 5 stars
Awesome salespeople
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Salespeople at the whitehall store are awesome ! Thats our go to s tore
I would recommend this to a friendRated 4 out of 5 stars
Camera good, but not the app
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera work great, however the app sucks. It’s so slow when I am trying to look at the camera.
I would recommend this to a friendRated 4 out of 5 stars
Night Owl great til it doesn't work!!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.night owl was working getting until it just stopped working.
This review is from Night Owl - 12 Channel 8 Camera Wired 2K 1TB DVR Security System with 2-way Audio - White
No, I would not recommend this to a friend