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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 356 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the camera quality and overall performance of the security system, including its night vision capabilities. The system also offers ample storage capacity and convenient connectivity to mobile devices. However, some customers have noted issues with the motion detection sensitivity and cord length. A few customers found the initial setup to be a bit difficult.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 356 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good product. The instructions could be a little clearer. I like the nice compact footprint. Cameras have a great picture for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Needs work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are great hard drive/recorder always goes out!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Way better than Ring

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to have the ring system but this camera setup works way better. So I got rid of my ring. Picture quality is way better on this system.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Really great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This surveillance system is super affordable compared to other models with the same features. With its extremely easy installation. It provides exactly quality video and audio. The only complaints I have are that the "human detection" apparently considers dogs, chickens, and rabbits to be human. But extremely effective none the less

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy to install! The app is a little hard to use but with time and use for a few days it gets better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Night owl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and app is quick pictures are very very clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed works great and great prices

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Cameras with 2 way auido no sub fees and easy to use app.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. Great cameras and price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAV'ENT EVEN HOOKED IT UP YET . I CANCELED BUYING A VIVINT SYSTEM AT $4,300 . WATING FOR THEM TO COME TO REMOVE THERE SYSTEM ,IT'S BEEN. 3 WEEKS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for security at home or office, software is easy to use, I had the old version of Night Owl and I gotta say they improve the software, they make it a lot easier to use. Also you can send alerts trough your phone and plays on the camera, record audio too

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality cameras, price was competitive. No fee for the app.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Camera have great quality and I’m really glad I don’t have to pay a subscription to view my recordings.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Motion detection

    Rated 1 out of 5 stars

    Don't Buy These

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is without a doubt the worst system I have ever used. Even after adjusting zones and specifying what you want recorded, it still records literally everything. The app is terrible. The camera quality is decent, but it doesn't justify everything else being terrible. It picks and chooses when it wants to record. I literally watch people walk by the "human detection zones" and it won't record. But the 1 inch sliver of bush that blows in the wind, is apparently a human and gets recorded. I will be taking the time to remove these and returning them ASAP.

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for taking the time to review your product. We are very sorry to hear of the experience you had with your system. We offer online and phone support as well as back our all our products with a full one year warranty in case of material defect or failure. If you should ever experience any issues with our products in the future, please visit support.nightowlsp.com to contact our support team who will quickly assist. Thanks, Night Owl SP Digital Support

  • Rated 5 out of 5 stars

    Bernies cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this system. The clarity is better then my previous night owl, which I purchased in 2017. It wasn't compatible with my new internet so I had to upgrade. I'm glad I did.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good cameras

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear image. I like them a lot. Only thing I don’t like is that it doesn’t have the two way talk feature but other than that, they’re good. They are pretty clear during the night too.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Night owl camaras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I expected.. Very professional camaras sistem.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Antonios Kougentakis

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product clear video has spotlight alarms and audio I trust Night Owl for surveillance when I’m not around my property highly recommend great price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera system works great. It was very easy to set up and installed definitely a must buy

    I would recommend this to a friend
  • Cons mentioned:
    Setup difficulty

    Rated 4 out of 5 stars

    Night Owl 12 Channel 4 Camera w DVR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Just hard setting up visual if you don't have internet!

    I would recommend this to a friend
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