Early Black Friday DealsNew Doorbusters every Friday.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Front. Night Owl - 12 Channel 6 Camera Wired 4K 2TB DVR Security System - White.
  • Angle. Night Owl - 12 Channel 6 Camera Wired 4K 2TB DVR Security System - White.
  • Left. Night Owl - 12 Channel 6 Camera Wired 4K 2TB DVR Security System - White.
  • Alt View 11. Night Owl - 12 Channel 6 Camera Wired 4K 2TB DVR Security System - White.
  • Alt View 12. Night Owl - 12 Channel 6 Camera Wired 4K 2TB DVR Security System - White.
  • Alt View 13. Night Owl - 12 Channel 6 Camera Wired 4K 2TB DVR Security System - White.
  • Alt View 14. Night Owl - 12 Channel 6 Camera Wired 4K 2TB DVR Security System - White.
  • Alt View 15. Night Owl - 12 Channel 6 Camera Wired 4K 2TB DVR Security System - White.
  • Alt View 16. Night Owl - 12 Channel 6 Camera Wired 4K 2TB DVR Security System - White.
  • Alt View 17. Night Owl - 12 Channel 6 Camera Wired 4K 2TB DVR Security System - White.
  • Night Owl 2-Way Audio Upgrade Using Existing DVR Cables video 1 minutes 22 seconds

Night Owl - 12 Channel 6 Camera Wired 4K 2TB DVR Security System - White

Model:
FTD8-82-6L
SKU:
10926602
Your price for this item is $474.99
The comparable value price is $629.99

Customer reviews

Rating 3.8 out of 5 stars with 56 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-56 of 56 reviews

  • Why I need cameras

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A friend recommended this product. I haven’t had it installed yet I have to find someone to be able to do that for me. Just in the last few months I have been having problems with kids throwing rocks at my windows and doors and also kicking my doors and taking pictures of their selves, kicking my door

    This review is from Night Owl - 12 Channel 6 Camera Wired 4K 2TB DVR Security System - White

    I would recommend this to a friend

  • Jesus Christ is Love

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jesus Christ really blessed because it’s easy for a 62 year young person to operate it lol. I am really enjoying my camera. Amen

    This review is from Night Owl - 12 Channel 6 Camera Wired 4K 2TB DVR Security System - White

    I would recommend this to a friend

  • Very good system

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An easy way to monitor activity around your house.

    This review is from Night Owl - 12 Channel 6 Camera Wired 4K 2TB DVR Security System - White

    I would recommend this to a friend

  • Security system

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these camera's thinking I would be able to look at my recording but not able too its complicated.

    This review is from Night Owl - 12 Channel 6 Camera Wired 4K 2TB DVR Security System - White

    No, I would not recommend this to a friend

  • Love me some BestBuy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with security and this was on sale

    This review is from Night Owl - 12 Channel 6 Camera Wired 4K 2TB DVR Security System - White

    I would recommend this to a friend

  • Night owl cameras

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good so far nice quality,nice brand recommend for you to purchase

    This review is from Night Owl - 12 Channel 6 Camera Wired 4K 2TB DVR Security System - White

    I would recommend this to a friend

  • Throw the Best Buy leadership in jail!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because it said it worked with Google Home. It doesn't. Plus Best Buy sucks, everything I buy from them sucks and their employees all suck and I am always disappointed when I shop here and feel like I got ripped off every time. So NO MORE. I'm spending my money elsewhere and I suggest everyone else do the same, these guys are con artists and their leadership needs to be criminally prosecuted.

    This review is from Night Owl - 12 Channel 6 Camera Wired 4K 2TB DVR Security System - White

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for the feedback and sorry to hear of the confusion you had with our product. This device is indeed compatible with Google Assistant, but not with Google Home. They are different Google products/services. We greatly apologize for the frustration this may have caused but cannot speak for your experience with the retailer. Please let us know if we may provide any specific support. Thanks, Night Owl SP Digital Support Team

  • N

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad night vision and also in the middle of the day it gives me the image in black and white as if it were night

    This review is from Night Owl - 12 Channel 6 Camera Wired 4K 2TB DVR Security System - White

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for the feedback and sorry to hear you are having issues with your system. We would like to provide you with some advanced support. Please email [email protected] at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you. Thanks, Night Owl SP Digital Support Team

  • Sold me stuff that would outdated in a year

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe I was sold junk by Best Buy. I found about after the sale that the cameras that BEST BUY sold me were Anolog not digital. Believe they sold me something off the shelf. Probably buy nothing else at Best But

    This review is from Night Owl - 12 Channel 6 Camera Wired 4K 2TB DVR Security System - White

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for sharing your concerns, Richard. We're sorry to hear about your experience. Night Owl continues to support both analog and digital systems to give customers options that fit their needs and budgets. That said, we never want you to feel misled. If you have questions about your system or would like help understanding upgrade options, our support team is here for you. Please call us at 1-866-390-1303 and we’ll do our best to assist.

      —Night Owl SP Digital Support Team

  • Terrible Customer Service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this camera. Before installing them, I needed to call customer service for clarification on instructions which was a nightmare. Waited over 40 mins to speak with a representative. I got over that part only to be frustrated with the lack of knowledge on this system by the representative. With each question, he was googling the answer of which I asked is there someone else I could speak to and his response was no in a very snarky tone. I moved on to my next question and then hung up on me. I guess my questions were too difficult. Go with another brand!

    This review is from Night Owl - 12 Channel 6 Camera Wired 4K 2TB DVR Security System - White

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for the feedback and sorry to hear of the experience you had. Around the holidays our support team can get delayed given the busy nature of the season. We welcome any specific details you are willing to share so we may work to improve our products, application and support staff.
      Thanks,
      Night Owl SP Digital Support Team

  • Can’t connect to iphone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t connect to it with iPhone only android and when try to connect manually wouldn’t send code to phone number

    This review is from Night Owl - 12 Channel 6 Camera Wired 4K 2TB DVR Security System - White

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      We apologize for the issue you have been experiencing. We would like to provide you with some advanced support as there are a number of features that should help to address this. Please email [email protected] at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you. Thanks, Night Owl SP Digital Support Team

  • Great price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and easy pickup feom beat buy thanks!!

    This review is from Night Owl - 12 Channel 6 Camera Wired 4K 2TB DVR Security System - White

    I would recommend this to a friend

  • MY DISAPIONTMENT WITH BEST BUY AND THE GEEK SQUARD

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I PURCHESDED THESE CAMRAS TWO MONTHS AGO. I PAID TO HAVE THE CAMRA INSTALLED. IVE HAD 6 APPIONTMENT, NO ONE EVER SHOWED UP. IT WASN'T UNTIL THE 6TH APPIONTMENT THAT I WAS TOLD MY ORDER WAS WRONG AND I NEEDED TO PAY AN ADDITIONAL $1200. I AM DISGUTED. I AM A MEMBER OF THE GEEK SQUARD, I AM VERY DISAPPIONTED

    This review is from Night Owl - 12 Channel 6 Camera Wired 4K 2TB DVR Security System - White

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Sorry to hear of that you decided to return the system. Welcome any feedback if you would like to provide more info on your rating of our product when you seem upset at the retail installers.
      Thanks,
      Night Owl SP Digital Support

  • Defective hard drives

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was defective It need it to be returned. Service at the store was great

    This review is from Night Owl - 12 Channel 6 Camera Wired 4K 2TB DVR Security System - White

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for the feedback and sorry to hear of the issue you had. We are happy to hear that the retailer was able to take care of you though. Please let us know if we may be of any future assistance. Thanks, Night Owl SP Digital Support Team

  • Cheap system bad customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low quality product at a very expensive price don't wasn't people's time selling it

    This review is from Night Owl - 12 Channel 6 Camera Wired 4K 2TB DVR Security System - White

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for the feedback and sorry to hear of the experience you had. Around the holidays our support team can get delayed given the busy nature of the season. We welcome any specific details you are willing to share so we may work to improve our products, application and support staff. Thanks, Night Owl SP Digital Support Team

  • Don't waste your money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these cameras and took them back the very next day. The picture quality of the cameras is horrible. Don't waste your time or money.

    This review is from Night Owl - 12 Channel 6 Camera Wired 4K 2TB DVR Security System - White

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      We are sorry to hear of the experience you had. Assuming you are using the supplied cables we provide for the cameras there is no issue with signal degradation. However, other cables may not be capable of supporting our system on 4K. In the future we would welcome the chance to support you with your purchase before returning.
      Thanks,
      Night Owl SP Digital Support Team

Page 3, Showing 41-56 of 56 reviews
Sponsored

People also viewed

  • Night Owl - 12 Channel 8 Camera Wired 2K 1TB DVR Security System with 2-way Audio - White
    Your price for this item is $499.99
  • Night Owl - 12 Channel 4 Camera Wired 2K 1TB DVR Security System with 2-way Audio - White
    Your price for this item is $349.99
    The comparable value for this item is $379.99
  • Night Owl - 12-Channel, 8-Camera Indoor/Outdoor Wired IP 4K 2TB NVR Security System - Black and White - Black/White
    Your price for this item is $799.99
  • Night Owl - 10-Channel, 4-Camera Indoor/Outdoor Wireless 2K 1TB NVR Security System with 2-Way Audio - Black/White
    Your price for this item is $449.99
  • Night Owl - 8-Channel, 4-Camera Indoor/Outdoor Wire Free 2K 64GB Security System - White
    Your price for this item is $309.99
    The comparable value for this item is $359.99